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Holiday Inn-Asheville Biltmore West

Booking.comUS$122*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$132*
US$122*
US$132*
US$122*
US$132*
US$122*
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Holiday Inn-Asheville Biltmore West
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459 Reviews from our TripAdvisor Community

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Showing 452: English reviews
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Mooresville, North Carolina
Reviewed 2 weeks ago

Nice lobby, clean rooms, and very friendly staff. Breakfast was excellent. Only negative was that the hotel has some smoking rooms. I can't believe that there's still hotels that allow indoor smoking! We were on sixth floor and it smelled of stale cigarette smoke. If it weren't for the smell of smoke we'd highly recommend the hotel. Someone that we...

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Helpful?
Thank FenwayDad
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to let us know about your stay with us. It is true that half of the rooms on our top floor do allow guests to smoke. We apologize for the lack of communication regarding this during check in. Should you choose to stay with us again in the future, our front desk agents will...

Deep South
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Just stayed one night, but was impressed with HI-West. Very friendly staff -- check-in, check-out and restaurant. We only ate breakfast, but it was very good. Convenient to I-40 and several restaurants. I would stay there again in a heartbeat.

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Helpful?
1Thank Tupelodan
About Hotel's Favourite Review
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to let fellow travelers know how much you enjoyed staying with us! We hope to see you again soon during your next visit to Asheville.

Steamboat Springs, Colorado
Reviewed 2 weeks ago

When we first arrived at this property we were told that that gas wasn't working, so the restaurant and bar area would not be open for that night but should open tomorrow afternoon. No huge deal I am okay with that as long as I can get a banana for breakfast. We informed the person checking us in that the...

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Helpful?
Thank Brandon M
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

First and foremost, we sincerely apologize for the issues that arose during your stay. Those experiences are NOT how we want our guests to be treated, and we deeply regret to hear that you encountered so many aspects of your stay with which you were not pleased. The front desk issue has been heavily discussed and appropriate measures have been...

Vancouver, BC
Reviewed 2 weeks ago

This hotel is not far from the airport and the Biltmore estate, but you will need a car or use Lyft/Uber. It isn't really walking distance to much being off the central interstates. The hotel does offer some nice amenities. The pool is located right in the lobby! The free breakfast had plenty of options and great service. Staff are...

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Helpful?
Thank island_m0m
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location! We are thrilled to hear that you enjoyed your stay overall. We would also like to let you know that if you chose to stay at our location again in the future, we do have a weekend shuttle to take guests to and from downtown for only $5 per round...

Trenton, North Carolina
Reviewed 3 weeks ago

The Holiday Inn-Asheville Biltmore West was an absolutely wonderful place to have a meeting. The location is beautiful, the rooms are neat and clean, and the staff is absolutely stellar! From the time we arrived until the time we left we had nothing but great service from the staff. They let us into the meeting room the night before our...

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Helpful?
Thank Pamela W
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to let fellow travelers know what a great experience you had during your stay at our location!

Reviewed 4 weeks ago via mobile

We checked into this hotel after leaving another disappointing hotel down the street. The rooms were nice and clean and staff were polite and courteous. The pool and hot tub were actually warm and inviting. The restaurants food was delicious and very convenient being inside hotel. The only downfall was we couldn't access outside pool area to get some sun...

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Helpful?
1Thank kc52175
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to share your experience at our location! We are glad to hear that we were able to help make the remainder of your time in Asheville enjoyable, and we hope to welcome you back during your next visit.

Indianapolis, Indiana
Reviewed 4 weeks ago

When we checked in Chris was outstanding. He took time to explain dining options, gave me maps to the area with areas highlighted for the activities we were looking for. He was very friendly and made us feel very welcome. Amanda was the breakfast attendant. We had the buffet every morning, which was very reasonably priced. She didn't just pour...

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Helpful?
Thank denrahn
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for letting fellow travelers know about the service you received during your stay with us! We will be sure to share your comments with Chris and Amanda so they know how much they are appreciated!

Columbus, Ohio
Reviewed 4 weeks ago via mobile

Wife and I typically stay in Holiday Inn Expresses but occasionally stay in other IHG hotels. Our experiences are almost always very good! The only problem with this Holiday Inn is the difficulty in making a left turn out of the motel and very quickly moving to the right to get onto I40 east. Other than that, no complaints.

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Helpful?
Thank Joseph J
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to let fellow travelers know about your stay with us! We do know it can be a hassle trying to make a left turn out of the front of the hotel, so we recommend going around the back, where there is a right turn instead, and a much easier path to the interstate on-ramp....

Reviewed 4 weeks ago

My husband and I are members of IHG and stay in Holiday Inn's whenever available. We are both retired and able to travel more. We stayed at H.I. Biltmore west for 6 days. Our first impression was that it was brand new, only to find out that it was 20 years old, but recently redone.. We requested a room on...

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Helpful?
Thank linda j
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to let fellow travelers know how much you and your husband enjoyed your stay with us!

Greensboro, North Carolina
Reviewed 15 April 2017

Clean and comfortable with a reasonable price tag. It is a little way out of Asheville but there is free parking and getting into Asheville is easy enough. It's a good base for reaching all the other attractions around the area too.

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Helpful?
Thank danidi0
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location. While are are glad to hear that you enjoyed your visit with us overall, we do hope to see you again during your next visit to Asheville, so that we can have an opportunity to give you an even better stay next time!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Mountains at Our Asheville, NC Hotel Come stay at the new Holiday Inn Hotel Asheville - Biltmore West and rediscover yourself in the Blue Ridge Mountains. Our hotel in Asheville is a place of relaxation and rejuvenation near the popular downtown area and just 11 miles from the Asheville Regional Airport (AVL). While lodging in Asheville, hotel guests will find many attractions nearby, such as the lovely Biltmore Estate, NC Arboretum and the arts district of downtown Asheville. Our hotel is also located near the Blue Ridge Parkway and Chimney Rock State Park, so you can experience the majestic Blue Ridge Mountains and discover waterfalls, hiking trails and rustic stops beyond the city limits of Asheville. Lodging in our hotel also provides business travelers with an ideal location near Thermo Fisher Scientific, First Step Farms, Slosman Corporation and other businesses in Asheville. Our accommodations offer over 4,700 square feet of flexible meeting space and a convenient on-site business center. We go beyond ordinary Asheville hotels to offer premium services like guaranteed wake-up calls, a breakfast bar, a fitness center and free high-speed, wireless Internet access. You can take a dip in our heated, indoor/outdoor pool and unwind with dinner and drinks at 435 Grill. We invite you to discover exceptional comfort at the Holiday Inn Hotel Asheville - Biltmore West. ... more   less 

Additional Information about Holiday Inn-Asheville Biltmore West

Address: 435 Smokey Park Hwy, Asheville, NC 28806-1028
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €107 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn-Asheville Biltmore West 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn-Asheville Biltmore West Hotel Asheville
Asheville Holiday Inn
Hotel Style:
#25 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn-Asheville Biltmore West staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn-Asheville Biltmore West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pick bed by the window, no wifi near the window”
brandonmE6371RQ, 6 May 2017 | Read review
“We are on the 6th floor and facing east. Had nice view of the mountains, even though weather had an impact on the view.”
denrahn, 24 Apr 2017 | Read review
“We liked the inside rooms”
lindajF1856CE, 23 Apr 2017 | Read review
“The baconies hang inside the lobby (weird right?) so don't pay extra for one of those.”
danidi0, 15 Apr 2017 | Read review
“I preferred a room not overlooking the lobby/pool area.”
skiwithapro, 12 Mar 2017 | Read review
5 of 5
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US$122* /night
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Prices are for 1 room, 2 adults
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