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Holiday Inn-Asheville Biltmore West

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449 Reviews from our TripAdvisor Community

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Showing 443: English reviews
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Greensboro, North Carolina
Reviewed 1 week ago

Clean and comfortable with a reasonable price tag. It is a little way out of Asheville but there is free parking and getting into Asheville is easy enough. It's a good base for reaching all the other attractions around the area too.

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Helpful?
Thank danidi0
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location. While are are glad to hear that you enjoyed your visit with us overall, we do hope to see you again during your next visit to Asheville, so that we can have an opportunity to give you an even better stay next time!

Farmington Hills, Michigan
Reviewed 2 weeks ago via mobile

We went here before and again enjoyed our stay. Room is very standard but clean. The high ceiling lobby with glass elevators and all is very unique and a relaxing place to hang out. Breakfast buffet is complete and staff is very kind.

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Helpful?
Thank Carlo d
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to share how much you enjoyed your stay with us! We are so glad that you enjoyed our lobby and breakfast buffet!

rockford ,IL
Reviewed 2 weeks ago via mobile

We stayed two nights here. The hotel is very clean and despite being full, it was quiet. The beds were comfortable and the room was well laid out. It had a small refrigerator, but lacked a microwave. The staff is very friendly and helpful. There are free guest laundry facilities. Our only disappointment was that the TV would not allow...

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Helpful?
Thank teachem4
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location, and for telling us both what you loved about your stay, and your suggestions for future considerations. We wish you safe travels and hope to see you again soon!

Reviewed 2 weeks ago

I had a function to attend for my children and we needed a place that was close by. They have many hotels and Inns close by but this was nice because they are not far from the Outlets, there is a shuttle to and from the outlets for a little fee, there was complimentary breakfast, pool and hot tub, the...

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Helpful?
Thank Makiba S
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for your review. We are so thrilled to hear that you enjoyed your stay with us, and we look forward to welcoming you back to the Asheville area!

Fremont, Indiana
Reviewed 3 weeks ago via mobile

I have made this my personal choice in the Asheville area for several years. It's an older property but well maintained and clean. Room are very comfortable and the beds are comfortable. Location gives great access to both I 40 and I 26. This property offers Shuttle service to downtown Asheville, but I have never used it.

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Helpful?
Thank Raymond S
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location. It's always great to hear from our regular guests! We really appreciate your continued business, and we look forward to welcoming you back during your next trip to the area.

Chicago, Illinois
Reviewed 4 weeks ago

Inadvertently ended up staying at this same hotel 2 years in a row (because I did not review it last year!) As soon as we drove up, I remembered my mistake. Clean rooms and comfy bed, but since this is still a smoking hotel, even our non-smoking room smelled like stale cigarettes - including the clean bath towels. There was...

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Helpful?
Thank MomOfEMM
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

We regret to hear that you did not enjoy your stay with us due to the issues that you mentioned, and we thank you for bringing them to our attention. Housekeeping and management have been informed of these problems to ensure that they are taken care of. We hope this experience has not deterred you from choosing to stay with...

Hampstead, Maryland
Reviewed 12 March 2017

Spent last weekend here on a business trip. Standard Holiday Inn room and amenities, but the hotel was not the norm. Large lobby with indoor pool right there and a hot tub. Fire place and large sitting area if you want to get out of the room for a while. The restaurant is right there too. All covered by a...

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Helpful?
Thank skiwithapro
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location, and for letting us and others know how much you enjoyed your stay!

Harriman, Tennessee
Reviewed 11 March 2017 via mobile

We were there from Thursday-Sat, and have to say this is one of the nicer Holiday Inns we have stayed in..from.checking in to checking out, the staff were all very nice and helpful. Our reservations included the breakfast buffet, which was very good! A large variety of breakfast items to choose from. We also ate dinner both nights in the...

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Helpful?
Thank Larry M
caracas
Reviewed 3 March 2017 via mobile

Although outside of the main part of the city, they have a shuttle service. We stay close to our children's school. Clean rooms. Very nice people. Parking. Restaurant and bar. Inside pool also. Good price also. Breakfast buffet is out of this world

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Helpful?
Thank diana M
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to let fellow travelers know how much you enjoyed your stay with us!

Fort Wayne, Indiana, United States
Reviewed 1 March 2017

The room was nice, but we seemed to be in a "twilight zone" as far as our phones were concerned. We could not connect to 3G or use data in the room. The second we stepped outside, we had no problems. Convenient location off the highway.

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Helpful?
Thank LLautz
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location. While we are very pleased to hear that you enjoyed your stay, we do apologize for the inconvenience caused by the phone reception issues. Your comments have been shared with management to allow us to look into this problem. We wish you safe travels and hope to see you again...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Mountains at Our Asheville, NC Hotel Come stay at the new Holiday Inn Hotel Asheville - Biltmore West and rediscover yourself in the Blue Ridge Mountains. Our hotel in Asheville is a place of relaxation and rejuvenation near the popular downtown area and just 11 miles from the Asheville Regional Airport (AVL). While lodging in Asheville, hotel guests will find many attractions nearby, such as the lovely Biltmore Estate, NC Arboretum and the arts district of downtown Asheville. Our hotel is also located near the Blue Ridge Parkway and Chimney Rock State Park, so you can experience the majestic Blue Ridge Mountains and discover waterfalls, hiking trails and rustic stops beyond the city limits of Asheville. Lodging in our hotel also provides business travelers with an ideal location near Thermo Fisher Scientific, First Step Farms, Slosman Corporation and other businesses in Asheville. Our accommodations offer over 4,700 square feet of flexible meeting space and a convenient on-site business center. We go beyond ordinary Asheville hotels to offer premium services like guaranteed wake-up calls, a breakfast bar, a fitness center and free high-speed, wireless Internet access. You can take a dip in our heated, indoor/outdoor pool and unwind with dinner and drinks at 435 Grill. We invite you to discover exceptional comfort at the Holiday Inn Hotel Asheville - Biltmore West. ... more   less 

Additional Information about Holiday Inn-Asheville Biltmore West

Address: 435 Smokey Park Hwy, Asheville, NC 28806-1028
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €102 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn-Asheville Biltmore West 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn-Asheville Biltmore West Hotel Asheville
Asheville Holiday Inn
Hotel Style:
#25 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn-Asheville Biltmore West staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn-Asheville Biltmore West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The baconies hang inside the lobby (weird right?) so don't pay extra for one of those.”
danidi0, 15 Apr 2017 | Read review
“I preferred a room not overlooking the lobby/pool area.”
skiwithapro, 12 Mar 2017 | Read review
“Book early in fall”
Mbricker69, 24 Feb 2017 | Read review
“They are all the same.”
stevensH3432GE, 5 Nov 2016 | Read review
“Our room had a nice window overlooking the lobby and pool area, nice view.”
kmanorthsidejohnny, 5 Nov 2016 | Read review
5 of 5