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Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

199 Tunnel Road Biltmore Estate, Asheville, NC 28805-1844
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Breakfast included
Pool
Meeting Rooms
Hot Tub
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Heated pool
Indoor pool
Self-Serve Laundry
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Good to know
HOTEL STYLE
Value
Green
HOTEL CLASS
Hotel links
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Special Offer:Save Up to 30%
Hotel deals
Location
Full view
49Car recommended
Grade: 49 out of 100
57Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Reviews & more
1,499Reviews
268Photos
35Q+A
100Room tips
Traveller rating
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The staff was excellent, room was exceptionally clean and comfortable and I had everything in the room I needed. This was an emergency stay as I was unable to get home due to a snow storm. I was very fortunate that the hotel did have all the necessary items that I did not have w
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Review collected in partnership with Country Inns & Suites By Radisson
Response from Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
Responded yesterday
Dream21741729985, Thank you for your kind comments and 5 star rating of Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC ! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to welcoming you back during your next stay in the area.
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What a great stay We had. The beds are very comfortable with a lot of pillows. The rooms are clean and bathrooms have a hair dryer. We had interactions with different staff and found it to be pleasant and accommodating.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
Responded 1 week ago
Your five star review is greatly appreciated deadeye17 . Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary work. We look forward to serving you again here at the Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC Hotel !
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We were offered free wifi and a room with a hot tub. The hotel did have any rooms with a hot tub because of a recent renovation and the wifi was not working during our stay. We will not be returning to this hotel.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from TunnelRoad, Guest Relations Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
Responded 3 weeks ago
Hello, I'm sorry to hear about the shortcomings during your stay. We don't have any downtime with wifi on our property so it appears that you were not going through the gateway with the provided password. We checked our communication log and did not see where you contacted the front desk so that we could help you get online. We'd be happy to help you get online quickly, so please do not be afraid to ask. We have not had jacuzzi's in our rooms for almost two years and we are not aware of any website that states we have in room jacuzzi's. Please email us the webpage if you can locate it and we'll be happy to work with the 3rd party to have it taken down. We do advertise a jacuzzi onsite, but that is in our pool room and unfortunately not in guest rooms. We appreciate the feedback.
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Hotel close to downtown Asheville and convenient to get around. Rooms were large and very clean. Staff was also very nice and helpful. They provided a very nice breakfast typical of other hotels providing a non-menu option. A fitness room was also available with a variety of
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Review collected in partnership with Country Inns & Suites By Radisson
Response from Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
Responded 1 week ago
Firedancer911, Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We thank you for your comments regarding the cleanliness of our property and our great value. On behalf of our entire staff, we appreciate your stay and we look forward to seeing you again when your travels bring you back to Asheville City! Kind regards.
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I will plan to stay here again on my next trip to Asheville! Wonderful and helpful staff, super clean, convenient location. The pool was a nice surprise. The breakfast was great. I was greeted by name by the employee at the desk upon checkout.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
Responded 1 week ago
Resort32612858499, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are all looking forward to your next visit and hope it will be just as enjoyable.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorCountry Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
The Double Queen Room at the Country Inn & Suites By Carlson Asheville Downtown Tunnel Road
Professional photo exclusively commissioned by TripAdvisorCountry Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
The King Suite at the Country Inn & Suites By Carlson Asheville Downtown Tunnel Road
Photo provided by managementCountry Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
room 315, Country Inn & Suites, Tunnel Rd, Asheville, NC Dec 2016
Pool / hot tub
Previous
What are the operating hours of the shuttle?
4PM until 10PM
1 vote
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pet friendly
Our room was not and I didn’t see any pets anywhere on premisis during the five nights we were there.
2 votes
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Room amenities include air conditioning and a microwave. Do any rooms have mini fridges as well?
Yes, they do. Lovely premises, our fridge was fairly new looking.
0 votes
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Close to Chunn’s cove
I only know that this particular Inn was the cleanest I've stayed at in a long while, and we were very happy with the service, and especially with the cleanliness of the property, including all of the amenities.
0 votes
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is their parking close to the hotel?
Plenty of parking, not an issie.
1 vote
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Previous
"we are in room 415. It was a lovely room"
"Choose the lower numbers to be closer to elevator like 201, 301, etc ... 315 is at the farthest point from the elevator."
"Odd elevator placement. If you are on the first floor, all guests will be walking by your room in the hallway to get to the elevators."
"5th floor was very quiet"
"Although facing front of the hotel, room was quiet."
Previous
PRICE RANGE
US$95 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites asheville i-240-tunnel rd hotel ashevillecountry inn and suites asheville i-240-tunnel rdcountry inn ashevilleasheville country inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
74
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