The staff was excellent, room was exceptionally clean and comfortable and I had everything in the room I needed. This was an emergency stay as I was unable to get home due to a snow storm. I was very fortunate that the hotel did have all the necessary items that I did not have w…
What a great stay We had. The beds are very comfortable with a lot of pillows. The rooms are clean and bathrooms have a hair dryer. We had interactions with different staff and found it to be pleasant and accommodating.
We were offered free wifi and a room with a hot tub. The hotel did have any rooms with a hot tub because of a recent renovation and the wifi was not working during our stay. We will not be returning to this hotel.
Hotel close to downtown Asheville and convenient to get around. Rooms were large and very clean. Staff was also very nice and helpful. They provided a very nice breakfast typical of other hotels providing a non-menu option. A fitness room was also available with a variety of …
I will plan to stay here again on my next trip to Asheville! Wonderful and helpful staff, super clean, convenient location. The pool was a nice surprise. The breakfast was great. I was greeted by name by the employee at the desk upon checkout.
"we are in room 415. It was a lovely room"
"Choose the lower numbers to be closer to elevator like 201, 301, etc ... 315 is at the farthest point from the elevator."
"Odd elevator placement. If you are on the first floor, all guests will be walking by your room in the hallway to get to the elevators."
"5th floor was very quiet"
"Although facing front of the hotel, room was quiet."