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Comfort Suites Outlet Center

About
Location
Cleanliness
Service
Value
Comfort Suites Outlet Center is conveniently located right off of I-26 and near the beautiful Biltmore Estate, America's largest home. Discount Biltmore tickets sold! We are adjacent to Asheville Outlets, western NC's premier shopping venue with over 75 outlet stores plus food pavilion. All of our suites include a free full hot breakfast, pull out sleeper sofa, microwave, refrigerator & coffee maker. We have a Fitness Room on-site as well as seasonal, outdoor pool. Whirlpool suites are also available. We are a pet friendly hotel and we offer pet walking and cleanup areas. Our business center is stocked with office supplies and we also offer remote printing. Our meeting space can accommodate up to 150 people. We look forward to welcoming you to the beautiful mountains of Asheville, NC!
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Business Centre with Internet Access
Pool
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Fitness Centre with Gym / Workout Room
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
Dry Cleaning
Golf course
Tennis Court
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
22Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
696Reviews
173Photos
7Q+A
100Room tips
Traveller rating
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The hotel is in a fantastic location, clean, well appointed and the staff is unbeatable!

Located within walking distance of great shopping and all varieties of restaurants as well as close to the Biltmore Estate and downtown Asheville. Great location without all the traffic!
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Response from Crystal C, Director of Sales at Comfort Suites Outlet Center
Responded 1 week ago
Thank you for your great review! We are delighted that you enjoy our hotel! We are happy to do business with you and look forward to working with you again soon! Happy Travels!
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We stayed here last night after long day at Biltmore Estates. We liked the closeness to the Outlet Mall just across the parking lot. Checking in was easy and the clerk was friendly. Elevator was slow and there is only one. Had the king bed suite and everything about it was av
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Response from Crystal C, Director of Sales at Comfort Suites Outlet Center
Responded 2 weeks ago
Thank you for your review. We are sorry to hear that you will not stay with us again. Our mattresses were just replaced. We are sorry that you found the bathroom to be small and that the hairdryer did not work. We are pet friendly and try to keep all pets on the first floor, however some guest do sneak in pets without our knowledge so we are sorry taht you were disrupted. We hope you will change your mind and give us another opportunity to better serve you and be above average! Happy holidays!
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Went to Asheville to have family fun. This hotel is conveniently located next to a big outlet mall. Also not far to go to downtown. The hotel is comfortable. The front desk staff was outstanding, very friendly. The breakfast was OK. Coffee was not so good. My one thing I didn't r
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Response from Crystal C, Director of Sales at Comfort Suites Outlet Center
Responded 3 weeks ago
Thank you for staying with us and for sharing your feedback. We appreciate your patience with our elevator. We hope to see you again soon!
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It's easy to book a reservation - BUT - nearly impossible to Cancel it.
The booking email has a Link that says Click her to change or cancel - which does not allow you to cancel.
When you call - they put you on indefinite hold for over 10 minutes.
RIDICULOUS process - will never
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Response from Crystal C, Director of Sales at Comfort Suites Outlet Center
Responded 3 weeks ago
We are very sorry that you had any issue canceling your reservation. Please call the hotel directly in the future for a quick response. 828-665-4000, OPTION 0. I hope you will stay with us another time.
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We stayed here from 10/21-10/24, great location, nice,clean rooms, cleaning staff did an excellent job in spite of all our toiletries,etc in the room. The breakfast room tended to get a little crowded, but a lot of travelers ate at different times, making it easier
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Response from Crystal C, Director of Sales at Comfort Suites Outlet Center
Responded 31 Oct 2018
Thank you for your review! We are happy you enjoyed our awesome location. We hope you will stay with us again!
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorComfort Suites Outlet Center
The Two Double Room at the Comfort Suites Outlet Center
Room 418
Professional photo exclusively commissioned by TripAdvisorComfort Suites Outlet Center
The King Whirlpool Suite at the Comfort Suites Outlet Center
Professional photo exclusively commissioned by TripAdvisorComfort Suites Outlet Center
The King Suite at the Comfort Suites Outlet Center
Room
Previous
Does this hotel have a shuttle service to downtown?
No, there is not any shuttle service to downtown from this hotel. Downtown is 7 miles away so I would imagine that it would be a reasonable/affordable cost via taxi or Uber/Lyft.
1 vote
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Is this hotel within walking distance to the outlets? If so how far of a walk would it be?
Yes. 500 feet.
0 votes
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Is this hotel within walking distance to the outlets? If so how far of a walk would it be?
5 minutes - just across the parking lots
0 votes
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When I attempted to book this hotel, my confirmation email advised my reservation was for a location in NJ. Why is that???
I got a couple of calls last week about guests booking through a third party site that showed our hotel picture but the address said New Jersey. I would call the hotel to be sure. Our number is 828-665-4000, OPTION 0 for the Front Desk. Sorry for any inconvenience!
0 votes
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is this the closest Country inn and suites to Route 26?
Yes, we are the only Comfort Suites in Asheville
0 votes
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Previous
12
"Perfect location for shopping, restaurants and the Biltmore Estate"
"walls are thin can hear everything"
"first floor!"
"look elsewhere"
"We had a top room, no road noise."
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PRICE RANGE
US$85 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites biltmore square mall hotel ashevillecomfort suites ashevilleasheville comfort suites
FORMERLY KNOWN AS
Comfort Suites Biltmore Square Mall
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
125
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