We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Amazing location right on the edge of downtown. Free Parking. Fair room. Could be a bit cleaner. A bit worn and dingy, especially the hallways but the rooms a little as well. Not terrible but for the price I wish they would give it just...More
Response from Angela S, Front Office Manager at Four Points by Sheraton Asheville DowntownResponded 30 August 2017
Thank you for choosing to stay with us. We are working every day to make inprovements to our great hotel. We thank you for your feedback and hope you will stay with us again soon.
Had booked early check-in for 1:00pm August 25. As of 2:30 still sitting in lobby. Waiting explained to reception that we are here for our daughters rehearsal dinner and we need to get ready. Don't seem to care.
Stayed with another couple for three nights. Hotel was in walking distance to the downtown area which made it pretty convenient. Rooms were nothing special but they were clean and the beds comfortable.
Hotel served breakfast and it was above average. Didn't do the buffet...More
Response from Angela S, Front Office Manager at Four Points by Sheraton Asheville DowntownResponded 24 August 2017
Dear Steven ,
We are so glad you found our location convenient, clean and comfortable. Thank you for the great comments regarding the staff. We hope you will come back soon and enjoy our great city and allow us to serve you once again.
Stayed here during a conference visit. The hotel did the job but the dated interior and smelly hallways were not a very pleasant site. The conference was held across the road at the Renaissance which was much better and looked modern. The hotel staff were...More
Ended up here by chance. Our original hotel had no water, so called and they got us a room for even less! Everyone was extremely helpful and friendly. Room was fine/clean. Let's be real, the room is just for showering and sleeping. Bar was great....More
US$110 - US$405 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Priceline, Hotels.com, TripOnline SA, Hotwire, Cancelon and getaroom.com so you can book your Four Points by Sheraton Asheville Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
United States >
North Carolina >
North Carolina Mountains >
Also Known As
4 Points By Sheraton Asheville Downtown ,
Four Points By Sheraton Asheville Downtown Hotel Asheville ,
Response from Angela S | Property representative |
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we have to wait for the brand to tell us when the update will happen. With the acquisition of Starwood by Marriott, we are anticipating new standards. We do hear you loud and clear and want to move forward with this but our hands are tied until we receive the correct information. Thank you for your patience. I do hope this clarifies our responses.