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All reviewschop housegreat locationwithin walking distancefront desk staffan older hotelbed was comfortablewould stay here againoutdoor pooloff the highwaythe room was nicefitness centerdowntownymcabreweriesconditionershampoorenaissance
My friends and I had a great time here. It was so close to everything and we loved sitting by the pool. Our room was comfortable and the staff was very friendly. The free parking was amazing.
The staff gave us a lot of great...More
My husband and I stayed here to enjoy the town and the surrounding area. We will stay here again if we are back. The breakfast was hot and there were plenty of choices. One day, there was an omelette bar which was even better. The...More
Response from Joylyn F, Manager at Four Points by Sheraton Asheville DowntownResponded 4 July 2018
Thank you for taking the time to leave a review of our hotel. I am so pleased to hear your stay was great and you enjoyed Asheville while here! We hope you have a safe and happy 4 of July!
Recently updated hotel in a great downtown location. Easy walk to all of Asheville’s finest restaurants and attractions! My room was clean and quiet with a good bed (equals a good nights rest). Management was extremely helpful and could not have been nicer. Room service...More
Conveniently located in downtown.
Helpful and courteous staff
Coffee Maker and Microwave in room were faulty and not working which were replaced a day later by housekeeping after persistent teminders. Would reasonably expect that appliances provided in room to be prechecked to be in working...More
Came in with my Fiancé for the Spartan race. Asked the guy at the front desk what there was to do around town afterwards and he was super helpful! The location of the hotel is perfect if you want to explore downtown! The room was...More
Response from Angela S | Property representative |
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we have to wait for the brand to tell us when the update will happen. With the acquisition of Starwood by Marriott, we are anticipating new standards. We do hear you loud and clear and want to move forward with this but our hands are tied until we receive the correct information. Thank you for your patience. I do hope this clarifies our responses.