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All reviews chop house great location within walking distance front desk staff an older hotel bed was comfortable outdoor pool off the highway the room was nice fitness center downtown ymca breweries shampoo renaissance refrigerator biltmore
This is a clean hotel right downtown (three blocks from the central intersection and a block off of I-240) with a reasonable price. It is now affiliated with Marriott, but both the online and Marriott customer service are having difficulties viewing and making reservations (...More
I stayed at the Four Points by Sheraton In Asheville Aug 9-11. Check in was very quick and easy. They offered us bottles of water during check in. They also have free fruit infused water in the lobby. Parking is free as well. This hotel...More
Thank Ken M
Response from Joylyn F, Manager at Four Points by Sheraton Asheville DowntownResponded 20 August 2018
Thank you for taking the time to leave a review. We are so glad to hear you had a great time and enjoyed Asheville! We look forward to seeing you again in the future. Have a great week!
A friend and I chose this hotel for the reasonable rate and being close to both the interstate and downtown. We are Biltmore pass holders and wanted to stay where we could easily take in downtown and an easy drive to Biltmore before the Chihuly...More
Very accommodating and helpful at check-in, (and remote re-check in a day later) . The best "rate$" I could find for a modern hotel in the general downtown area. "Walkable" distance to downtown . Very easy access on/off the highway; loads of free parking. (The...More
I would definitely pick this one again. Very clean. So close to walking to shops and restaurants without being in the middle of all of the crowds. Comfortable beds and pillows! Very nice staff and always like having a restaurant and bar on site. I...More
Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. We have a committed, lively staff and put our guest's needs first! Less
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Response from Angela S | Property representative |
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we have to wait for the brand to tell us when the update will happen. With the acquisition of Starwood by Marriott, we are anticipating new standards. We do hear you loud and clear and want to move forward with this but our hands are tied until we receive the correct information. Thank you for your patience. I do hope this clarifies our responses.