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Ramada Asheville / Biltmore West

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Ramada Asheville \/ Biltmore West
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615 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Asheville / Biltmore West
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Showing 614: English reviews
Maryland
Reviewed 12 October 2015

From the outside , the lobby and the atrium what you would expect of your room is a misconception . The rooms are extremely outdated. There was hair in the sink, stains on the ceiling, an electrical outlet didn't work. The light switch didn't even have a cover on it. The brackets that hold the headboards on were extremely rusted....

Review collected in partnership with Ramada
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Thank tattooedprincess
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your comments. I apologize for not meeting up to your expectations. We do try hard to please our guests but it is evident that we failed with you.

Sioux Falls, South Dakota
Reviewed 10 October 2015

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Thank dond572
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Sarasota, Florida
Reviewed 6 October 2015

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Thank edwinc651
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Albuquerque
Reviewed 27 September 2015

Nice location in Western Ashville close to I-40 Nice size room with Small refrigerator and microwave Co-located with I-Hop with discount for breakfast Helpful staff for local info Overall very pleasant experience

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Thank Paul G
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your comments. We really appreciate them. Thank you for choosing RAMADA.

Hampstead, North Carolina
Reviewed 21 September 2015

Nice staff, but that was the only positive about this place! Wi-Fi did not work, water damage throughout, torn upholstery, and a horrible stain on the side of our toilet! The spa looked like a perfect specimen for a petri-dish experiment. The video arcade was not always working ( consistent with the Wi-Fi). The floors were uneven, the stairs were...

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2Thank 49erMama
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your comments. I apologize for not meeting up to your standards. We try hard to p[lease our guests with that which we have been given. We evidently failed with you.

Columbia, South Carolina
Reviewed 18 September 2015

Driving with my two kids, we decided to stop in Asheville for the night. I hadn't planned ahead, and was alarmed to discover that the majority of hotels/motels in the area were booked. Given that it seemed too late to drive all the way to Knoxville, I called nearly every property on the trip advisor list. Somehow, I stumbled upon...

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2Thank mbovary2014
Barry S, Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your review.

Raleigh, North Carolina
Reviewed 16 September 2015

was a dump. It needs to torn down. It is tired, wore out, neglected and weeds were knee high. I would not use the outdoor pool and never the hot tub. The breakfast was OK but they kept running out of food Saturday morning.

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Thank jeanne662015
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your comments. I am confused as we do not have a breakfast at our hotel. But, thank you for choosing Ramada.

Hillsville, Virginia
Reviewed 15 September 2015

Nice people. Lobby area was very nice and had a lot for kids to do but the game room was locked and when I asked all I got was it was locked for a reason but no reason was given. Guest room clean and bed was comfortable but air conditioning wasn't working well. Overall good experience

Review collected in partnership with Ramada
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Thank Marsha L
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

Thank you for your comments. The reason the game room was locked at the time was that some children had been turned loose by their parents and were abusing the game room. The better decision would have been to find the parents and have them deal with the children. Thank you for choosing Ramada.

atlanta
Reviewed 11 September 2015

the hotel was fine. It could have been a little cleaner in public areas. Staff did not have any restaurant recommendations, Main problem is I was told by Travelocity, who I booked through that the suite would have two SEPARATE rooms, separated by a door (I was very specific in my request when I place my order). However the hotel...

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Thank Carolie S
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

I apologize for your problems. I am sorry that what you were told and what you received were not the same. We have found that when you book through a third party it is always best to call the hotel and confirm that what you booked is what they booked. Thank you for choosing Ramada.

Knoxville, Tennessee
Reviewed 9 September 2015

Review collected in partnership with Ramada
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Thank N6114USwilliamb
Barry S, General Manager at Ramada Asheville / Biltmore West, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Ramada Asheville / Biltmore West

Address: 275 Smokey Park Hwy, Asheville, NC 28806-1140
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €84 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Asheville / Biltmore West 2.5*
Number of rooms: 105
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Also Known As:
Ramada Biltmore West Hotel Asheville
Ramada Hotel Biltmore West
Ramada Hotel Asheville
Asheville Ramada
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Questions & Answers

Questions? Get answers from Ramada Asheville / Biltmore West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles marcia1214, 29 Dec 2016 | Read review
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