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700 Biltmore Avenue, Asheville, NC 28803-2591
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Room & Suite (489)
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About

#40 of 81 hotels in Asheville
Location
Cleanliness
Service
Value
The Residences at Biltmore is an all-suite luxury hotel near Biltmore Estate in Asheville, North Carolina. This beautiful hotel is surrounded by hardwood trees and is conveniently located to Biltmore, downtown Asheville, Mission Hospital and all of the most sought-after tourism destinations. Guests may select from studio, one, two, and three-bedroom luxury suites. Each suite features flat-screen televisions, designer bed linens, whirlpool baths, gas fireplaces, private balconies, and full kitchens. Our amenities include an on-site health and fitness center, heated pool, hot tub, and fire pit. The knowledgable concierge staff will help with anything you need throughout the duration of your stay, from arranging transportation services, babysitting, pet-sitting, dry cleaning, gift delivery and grocery shopping to making restaurant reservations, salon and spa appointments or golf tee times. We also offer private in-room massage therapy services.
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Room & Suite (489)489
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Outdoor furniture
Clothes dryer
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Fireplace
Private balcony
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Safe
Seating area
Sofa
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
1515Reviews32Q+A100Room tips
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Popular mentions
Goingplaces64 wrote a review 18 Jun
Rockville, Maryland36 contributions4 helpful votes
While the accommodations initially seemed adequate—nice furnishings, washer/dryer, accessibility, we arrived and immediately canceled. Here’s why: one of the towels in our room had fresh human mucus on it— during a Covid-19 pandemic.Neither Booking.com, nor the premises was initially helpful about a refund of our full stay. We took plenty of photos. FYI,this IS NOT a hotel. These are privately owned condos and when you register you sign the equivalent of a real estate lease. Also, the restaurant was closed. Beware!
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Date of stay: June 2021Trip type: Travelled as a couple
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Cara L wrote a review 10 Jun
Dallas, Georgia8 contributions
My husband and I loved staying at the Residences at Biltmore. It was located right in the heart of everywhere we wanted to go. Close to downtown. Close to the Biltmore. Everything was sparkling clean! We had everything we needed for our week's stay. I would highly recommend staying here over some of the more pricier places. It is also family and pet friendly.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip: The King room had everything we needed.
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HowieRoll09 wrote a review 5 Jun
Wisconsin376 contributions62 helpful votes
We stayed in a one-bedroom unit for two nights and found it to be pleasant. Pros: - It was VERY nice to have the space of a one-bedroom apartment to spread out (vs a traditional hotel room - especially with a dog) - King-sized, very comfortable bed - Balcony - Gas fireplace added a nice ambience - Huge bathroom with a very nice walk-in shower - The space was decorated with a comfortable, "homey" feel - The unit was clean upon arrival - Had little staff interaction but what we did was pleasant and professional Cons: - The overall construction of the buildings felt cheap, and the walls/ceilings between units are thin - The pictures online make the place look a bit fancier than it is. In person, our unit had dinged walls and baseboards, a patched ceiling, etc., that could easily be spruced up with a little maintenance. But it contributed to the overall "cheap" feeling, not the luxury portrayed online. - The on-site restaurant was not open during our stay, but that's understandable given the pandemic circumstances. Overall, if we could get a good rate we'd stay here again.
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Date of stay: May 2021
Rooms
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Kelly M wrote a review May 2021
1 contribution
We really wanted to stay there to celebrate our anniversary because the bridal/executive suite looked so beautiful in the pictures on their website. However, when I called twice to ask questions about the room the ladies I spoke with were so rude that we decided to stay at another hotel.
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Date of stay: May 2021
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Response from Shane Bounds, Other at Residences at Biltmore
Responded 10 May 2021
As you'll see in the response to your exact same complaint on another review site, this is upsetting to hear. Our team should always be helpful and kind, even over the phone. I'm really sorry if we gave you the wrong impression, and I wish you would explain what it was our staff said to you that was so rude so we can fix it. We hope we'll get the chance to show you the great service we're capable of in the future.
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drmarkhm wrote a review Apr 2021
Las Vegas, Nevada157 contributions169 helpful votes
We spent two nights at this hotel and it was quite nice. Great location for our first trip to Asheville. The room was clean and well appointed as are most Residence Inns. The breakfast was very good and the staff friendly and accommodating. All in all a nice place to stay.
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Date of stay: April 2021
Rooms
Location
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1 Helpful vote
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Response from Shane Bounds, Other at Residences at Biltmore
Responded 3 May 2021
Thank you so much for the positive review! We hope you'll be back soon :)
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PRICE RANGE
US$128 - US$281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the residences at biltmore hotel asheville, residences at biltmore asheville, residences at biltmore hotel asheville
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
110
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Frequently Asked Questions about Residences at Biltmore
Which popular attractions are close to Residences at Biltmore?
Nearby attractions include New Morning Gallery (0.6 km), Cathedral Of All Souls (0.8 km), and Biltmore Village (0.6 km).
What are some of the property amenities at Residences at Biltmore?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Residences at Biltmore?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Residences at Biltmore?
Yes, free parking is available to guests.
What are some restaurants close to Residences at Biltmore?
Conveniently located restaurants include The Corner Kitchen, Fig Bistro, and Well-Bred Bakery & Cafe.
Are there opportunities to exercise at Residences at Biltmore?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Residences at Biltmore?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Residences at Biltmore?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Residences at Biltmore?
Many travellers enjoy visiting Biltmore (3.6 km), Grovewood Village (5.4 km), and Thomas Wolfe Memorial (2.9 km).
Is Residences at Biltmore accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.