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Holiday Inn Hotel & Suites Asheville Downtown

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Holiday Inn Hotel & Suites Asheville Downtown
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441 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Durham, North Carolina
Reviewed 1 week ago

Staff at the front desk were kind, chatty, and helpful. The room (1 king size bed) was not large but for 2 people was more than adequate. Each room includes a micro-fridge and microwave, and water temp was great. There is also covered parking, an indoor pool, and a restaurant in house but we did not use any of them....

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Helpful?
Thank pnh20
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel, we truly appreciate your staying with us while visiting the area. Our Holiday Inn & Suite Associates take great pride in exceeding the high standards that IHG and our employees are held to and our guests deserve. I would like to apologize to you that our snow removal person was...

Kingsport, Tennessee, United States
Reviewed 2 weeks ago

Hotel was nice and clean. Staff was friendly. Stayed with 2 friends while exploring downtown Asheville. Location was good and pool was nice however the hours were not long enough so we did not get to use it.

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2Thank Wendy B
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

The Holiday Inn & Suites truly appreciates your choosing our hotel while visiting the area and taking the time to post your review on TripAdvisor.com. . We hope you give us another try and hope to see you again when visiting the area. Until then HAPPY TRAVELS!

Fort Mill, South Carolina, United States
Reviewed 3 weeks ago

Due to a serious illness of one our children, my husband and I rarely get a chance to go away for a couple of days. Therefore, when we have the opportunity, I really put a lot of thought into the planning of the trip. On this trip to Asheville, I really wanted a fireplace in the suite where we would...

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Helpful?
2Thank Debbie T
HotelManager2008, Guest Relations Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to leave us a detailed review concerning your stay experience with us. We certainly apologize for any miscommunication on the part of our staff with regard to the room type that you booked. While we always do our best to fulfill all guest requests, the room type that you booked does not guarantee a...

Pittsburgh, Pennsylvania
Reviewed 3 weeks ago via mobile

Wife and I stayed for a little trip away. Hotel was very clean which is always my main concern. Seemed well managed. Staff was nice when approached but were not outwardly friendly. Was a little hard to find and the beds are incredibly firm.

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Helpful?
1Thank Nathan G
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel.... We truly appreciate your staying with us while visiting the area. Our Holiday Inn & Suites Team enjoys making every guests stay one to remember and excited to say we exceed the high expectations IHG and our Associates expect and guests deserve. We look forward to your returning again soon,...

Manitowoc, Wisconsin
Reviewed 7 December 2016

The staff was very friendly and the helpful. There is a restaurant in the hotel and many other options within walking distance. The mile is a good walk from downtown but I'll take it to have the quiet location when you are ready to wind down. Additionally, the hotel does offer a free shuttle downtown each evening.

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Helpful?
Thank NotEnoughVac
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for choosing the Holiday Inn & Suites by during your recent visit. We truly appreciate you taking the time to review our hotel on TripAdvisor. Our Holiday Inn & Suites is very conveniently located to many restaurants, attractions, mall and downtown. Our Holiday Inn & Suites Team takes great pride in exceeding the high standards that IHG sets,...

Raleigh, North Carolina
Reviewed 4 December 2016 via mobile

Restaurant staff is fantastic. Our server Amy, was very personable, friendly and helpful. She was great. David and Harold the cooks, made a great breakfast skillet. The hotel is very clean, modern and in a great location.

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Helpful?
Thank randallray
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. Our Holiday Inn & Suites Team enjoys greeting our guest with a sincere smile and try to make every stay one to remember. Guests often comment on how delicious our breakfast is and are amazed how many healthy items...

Chicago, Illinois
Reviewed 3 December 2016

My 1st complaint is simply that this hotel is not really downtown. It is not within walking distance! There is a shuttle to the center but it only runs 4 to 11 p.m. There are a lot of great activities in Asheville during the day. My 2nd complaint is that this hotel does not recognize elite members beyond thanking you...

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1Thank lindbloom
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We our proud of exceeding the high expectations from our guests, IHG and our Holiday Inn & Suites Associates and will review procedures to ensure that we continue to exceed the high standard that are expected. We look forward...

Hurricane, West Virginia
Reviewed 24 November 2016

We stayed at this Holiday Inn when we were traveling to Asheville. We thought we were sacrificing a the location for the price. We were wrong. Downtown is a mile away. A simple drive through a tunnel and you are at the Vance Monument. Here is what makes this hotel so awesome. From 4pm to 10:30pm, they offer a free...

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Helpful?
Thank WildWonderfulWander
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. Our Holiday Inn & Suites Team enjoys greeting our guest with a sincere smile and try to make every stay one to remember. We look forward to your returning to our hotel in the future. Until then Happy Travels.

Antioch
Reviewed 7 November 2016

I traveled down with a group to participate in an educational conference held off-site. The staff were very friendly and helpful upon our arrival. We received greetings as we left and when we returned. I did not take advantage of the breakfast since we had to be at our destination earlier than it was offered. The rooms were clean and...

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Helpful?
Thank Yvonne E
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel, we truly appreciate your staying with us while visiting the area. Our Holiday Inn & Suites Team enjoys the opportunity to make everyone's stay one that they will remember. We look forward to your visiting us again soon...

Calgary, Canada
Reviewed 30 October 2016 via mobile

Great 1 night stay at the Holiday Inn Asheville. Welcoming staff. Clean rooms, very spacious. Used the complimentary shuttle into downtown. Worked out perfectly well. The driver provided some useful tips for touring around. It's not a long walk either, the tunnel is definitely distinct. There are some fast food options nearby, perfect for quick eats. Booked through Express Deals...

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Helpful?
Thank RobS2011
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

I am delighted to hear that you enjoyed your stay with us! i take pride in the fabulous team members we have and the true care they take with our guests! We hope to see you again when travelling to Asheville!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 Miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, Chef's Corner Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. Complimentary shuttle service (2 mile radius from hotel) from 4 pm to 10 pm. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805-1230
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €93 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Hotels.com and TripOnline SA so you can book your Holiday Inn Hotel & Suites Asheville Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn
Hotel Style:
#22 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Asheville Downtown staff and other travellers.
4 questions
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Jackson, Tennessee, United States
22 days ago
Washington
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade to a suite-they have plenty of them”
 of 5 bubbles lindbloom, 3 Dec 2016 | Read review
“604 was a great room.”
  • King Room
 of 5 bubbles WildWonderfulWander, 24 Nov 2016 | Read review
“Ask the front desk which rooms provide the best mountain scenery for photos.”
 of 5 bubbles yvonnee962, 7 Nov 2016 | Read review
“We were room 305. Far away from elevator. Quiet”
 of 5 bubbles gritgirldery, 25 Sep 2016 | Read review
“Don't expect any city or mountain views from this hotel. You may get a room that overlooks the lobby rooftop below (as mine did).”
  • The view out my window.
  • The high table that did not serve well as a desk.
 of 5 bubbles 974toma, 16 Sep 2016 | Read review
5 of 5
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