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We made our reservation (by phone, because you must do it this way for the festival) in OCTOBER 2017, right after tickets went on sale, for a KING room, (we are not small people). Arrived today and had a queen double. When I called to...More
Our room was large, clean and modern. We were part of a bus trip to Asheville and the hotel staff delivered our bags to our room. They also picked them up and delivered them to the bus upon our departure. The lobby area is beautiful,...More
We were booked here for a retreat. Big rooms. They are in the process of renovating the motel and it looks very good. The whole motel is spacious and beautiful. We had several meal in their restaurant and I can not say enough about how...More
We stayed here three years ago and it was a nice hotel but tired and needed renovating. They’ve redone everything and it’s wonderful! The rooms are all modern and beautiful with new everything- TVs, beds, furnishings, even the lighted bathroom mirrors and alarm clocks are...More
Our experience at this hotel can only be described as disappointing. The rooms ( we viewed two) were in need of remodeling and redecorating. They are definitely not resort quality.
I would not recommend this hotel to a discriminating traveler.More
4 Thank Michael F
Response from IHGService, Guest Relations Manager at Crowne Plaza Resort AshevilleResponded 12 January 2018
Dear Michael F,
Thank you for choosing Crowne Plaza Resort Asheville and for taking the time to provide feedback about your experience.
I would like to start by apologizing to you for not meeting your expectations regarding the condition of our rooms. We strive to...More