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Homewood Suites by Hilton Asheville- Tunnel Road

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Homewood Suites by Hilton Asheville- Tunnel Road
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1,232 Reviews from our TripAdvisor Community

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Showing 1,227: English reviews
Wilson, United States
Reviewed yesterday NEW

Thank you and your staff for being so welcoming, we loved everything about your hotel.. Only thing I would've changed - wish we booked a little closer to my training class which was next door to the Biltmore. Other than location, fabulous rooms, breakfast and really enjoyed the afternoon social with other guest!!

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Helpful?
Thank 183rhondaj
Gurnee, Illinois
Reviewed 2 days ago NEW

I have spent a lot of time in Hilton's Embassy Suites, Hilton Garden Inns, DoubleTree hotels and Hampton Inns, but have previously only had short stays at two or three Homewood Suites. It was good to be able to spend Thanksgiving week in Asheville as we looked to focus in on what community in the are to retire to next...

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Helpful?
1Thank William W
baltimore
Reviewed 3 days ago NEW

This would be our third time at this hotel! We have yet to be disappointed! You are warned prior to booking that the hotel is "under construction", however, besides construction workers on the grounds, we NEVER would have known! We traveled with 7, including a 3 year old and the Suite with two queen beds, sofa bed and full kitchen...

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Helpful?
1Thank kpax5
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us again! We are grateful for your continued loyalty and happy that the updates were not intrusive. It is great to hear that Reed and Robbie took great care of you and that you enjoyed breakfast. We look forward to seeing you again on your next visit to the Asheville Area. With Gratitude, Troy Ferguson...

boulder
Reviewed 4 days ago NEW

despite the construction and the lack of cordiality by front desk staff, offset by the warm and friendly catering staff and others in the hotel. Breakfast and social hours are a treat. Hotel should have told us when we booked that they were undergoing major construction-renovation because we specifically asked for a room that we later found overlooked the construction...

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Helpful?
1Thank JWR195
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us again and for sharing your experience! I am sorry to hear about your feelings about our Front Desk staff, but am glad to hear that our dining room team took great care of you. We posted notices on all booking channels the first of June and are sorry for any inconvenience you experienced. We...

Cochran, Georgia
Reviewed 5 days ago NEWvia mobile

Wonderful visit....from Tracy in the hotel dining room, to our housekeeper Wanda, everything was top notch! Here with 8 of my women friends and our stay was great. Highly recommend! Hope to return soon.

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1Thank Lilla03
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us! We are pleased that Tracy and Wanda lent to you having a wonderful visit. We are thankful for the recommendation and hope to see you again soon. Gratefully Yours, Troy Ferguson - General Manager

West Virginia
Reviewed 1 week ago

We were aware of the remodeling of this hotel after we made reservations which was not a problem. The hotel is close to just about anything you would need. The check in area and dine in area have already been remodeled and was so nice. Breakfast was different everyday which was really nice..It consisted of eggs, bacon, sausage, sausage links,...

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Helpful?
1Thank TLC4EP
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for your recommendation! We are thankful that you enjoyed our lodge and found the breakfast to have enough variety for you. Our bathroom vents are a passive exhaust system where fan is pulling from the roof all the time, and apologize that you felt it didn't work. We hope to see you back...

Raleigh, United States
Reviewed 1 week ago

Overall the Homewood offers a lot of space at a reasonable price. They aren't the cheapest hotel in town, but then again it's hard to find a decent cheap hotel in Asheville. Good Things: Close to downtown, and they offer a complimentary shuttle. Evening reception and morning breakfast. Space in suites - living room is perfect for setting up a...

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Helpful?
Thank davidwH9081HP
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us! We appreciate your review and are happy that the suite works well for your family while away from home. I apologize for the inconveniences of our updates. We are excited about the new suites and hope to see you back again soon to enjoy them. Warm Regards, Troy Ferguson - General Manager

Raleigh, NC, United States
Reviewed 1 week ago

They checked us in late, and then they called us over 10 times in the room and obnoxiously kept knocking on our room door rushing us to make us check out early. Didn't clean our room the first day until we called them 3 times to remind them to clean our room. Very loud construction noise at 6:00 am woke...

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Thank moi772
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us! I am sorry you felt the way you did about the service provided during your stay. Our checkout time is noon, and I see you checked out much later than that. The construction work starts at nine in the morning, no workers are on property before 8 a.m. at the earliest, and I apologize...

Northern VA
Reviewed 1 week ago via mobile

Let's start with booking. Rate I paid was $494 for 2. While rate from hotel was $213 a night, which I can only assume they didn't want charge us for first night. I don't typically write negative reviews but this was bad. First parking lot had to be shared with ungoing construction work. We were placed in a room with...

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Helpful?
Thank bill20
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us! I am so sorry that our suite updates were such an inconvenience and that you were disappointed with the food being served during your stay. We apologize that we let you down and hope you will give us another try on a future trip to our area. Sincerely, Troy Ferguson - General Manager

Greenville
Reviewed 2 weeks ago

The hotel has a remodel warning on the site when booking. We found out that the public places and the first floor were already remodeled and we reserved our room anyway. The rooms were being renovated from the top down and the whirlpool suites would be the last ones since they are on the first floor. Our room was still...

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Helpful?
1Thank Greg H
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us! We are thankful you stayed with us despite updates being made to our suites, and are pleased that you enjoyed your stay. It is heartwarming to hear that Michael and Tracy took such good care of you to help enjoy our breakfast and evening social. We look forward to seeing you return! Gratefully Yours,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience Asheville’s finest all-suites luxury hotel located within minutes of downtown Asheville, Biltmore Estate and the city’s finest dining. At Homewood Suites by Hilton, Asheville, extra room is just the beginning. Our spacious and roomy suites have separate living and sleeping areas, work desks with complimentary internet, fully equipped kitchens and new high definition LCD televisions. Start your day with a complimentary hot breakfast served in our grand fireplace lobby and Monday-Thursday evenings, you can look forward to a complimentary dinner and drinks. Make your luxurious mountain vacation dream come true at Asheville’s new Homewood Suites by Hilton. ... more   less 

Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Address: 88 Tunnel Rd, Asheville, NC 28805-1231
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €124 - €293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Orbitz, Priceline, Expedia and Odigeo so you can book your Homewood Suites by Hilton Asheville- Tunnel Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites
Hotel Style:
#2 Romantic Hotel in Asheville
#4 Family Hotel in Asheville
#12 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Asheville- Tunnel Road staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Asheville- Tunnel Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A second floor- or higher- room would have less foot traffic, so may want to set that up ahead of time if possible.”
 of 5 bubbles williamwF6003QJ, 4 Dec 2016 | Read review
“Corner rooms are quieter”
 of 5 bubbles TLC4EP, 29 Nov 2016 | Read review
“upper floors have nice views of the city and mountains”
 of 5 bubbles gregh201, 22 Nov 2016 | Read review
“Choose an even number room to have a view of the mountains. The 01 suites are next to the elevator and 14 and 15 overlook a run down motel”
 of 5 bubbles CF1998, 23 Oct 2016 | Read review
“The hotel has 6 floors, odd number rooms overlook the front of the hotel and the street and business across from it.”
 of 5 bubbles DeeDeeF1980, 12 Sep 2016 | Read review
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