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SpringHill Suites Asheville

402 reviews
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Traveller (36)
Room & Suite (24)
Dining (3)
Overview
  • Excellent29%
  • Very good37%
  • Average21%
  • Poor9%
  • Terrible4%
Travellers talk about
“king suite”(17 reviews)
“room was clean”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (402)Write a Review
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Traveller rating
118
143
86
38
17
Traveller type
Time of year
LanguageEnglish
118
143
86
38
17
Show reviews that mention
All reviewsthe breakfast areaking suiteroom was cleanindoor poolfront desk staffliving areaoatmealnice propertyfree breakfasttunnel roadmini fridgeexercise roomnice staygreat place to staywould stay againclose to downtownminute drive
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21 - 25 of 402 reviews
Reviewed 6 September 2017

Stayed here during Labor Day holiday and was very dissapointed in this Marriott. The sofa in our room was very dirty, the water in the hot tub was not hot (several people complained about this) and in need of repairs, half of the exercise equipment...More

1  Thank Krystal1962
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 7 September 2017

Dear Krystal1962, Thank you for taking the time to review the SpringHill Suites Asheville. I sincerely apologize that our current look was not what you anticipated. We are starting a full renovation in December that will renew and refresh the entire hotel. I understand we...More

Reviewed 4 September 2017 via mobile

We stayed at the SpringHill Suites Asheville to break up a long drive home from Kentucky. I thought the hotel was great and the staff was outstanding. Everyone we encountered - from the front desk team, to the breakfast dining team, to the housekeeping team...More

1  Thank NCGolfer31
Reviewed 31 August 2017 via mobile

We are three couples on a road trip and stopped here before visiting the Biltmore mansion. This is an adequate place that needs some TLC. However, anything negative is overshadowed by the lovely people working there. A special shout out to the gal working the...More

Thank PonyMimi
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 1 September 2017

Dear PonyMimi, Thank you for taking the time to review the SpringHill Suites Asheville. I have passed your kind comments with our team. I understand our current look is not what you anticipated. We are very excited to be undergoing a full renovation in just...More

Reviewed 24 August 2017

If you're ever in the Asheville area and is in search of a nice hotel, look no further than the SpringHill Suites Asheville. The hotel is fabulous! The rooms are wonderful with colorful designs and wall pictures that will capture your attention! I slept as...More

Thank gloristines
Reviewed 23 August 2017

I stayed at this hotel on the weekend of the eclipse and was prepared for it to be busy with families. I was not prepared for the disappointing level of quality in the room. Like other reviewers, found the room basic, with odd issues such...More

1  Thank pw18
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13456781
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$94 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (36)
Room & Suite (24)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
Ashley E
2 January 2018|
AnswerShow all 5 answers
Response from RubyShhhhh | Reviewed this property |
Yes
0
Votes
Linda C
3 June 2017|
AnswerShow all 2 answers
Response from shsasheville | Property representative |
Hello Linda C, You can request a feather free room when booking either online or over the phone. You may also request this through the Mobile Request center on the Marriott Mobile App. Once we have the request from any... More
0
Votes
Linda C
3 June 2017|
AnswerShow all 3 answers
Response from shsasheville | Property representative |
Hello Linda C, I see this was for a past reservation; however, for future reservations an early check in cannot be guaranteed. We would be happy to check you in early should we have a room that is ready at the time needed... More
0
Votes
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12
Room Tips
"Definitely ask for the back of the building"
Read review
"Close to Biltmore House and shopping"
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"Look for another newer hotel in the area."
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"Ask for a bigger room"
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