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Baymont by Wyndham Asheville/Biltmore

Traveller (102)
Room & Suite (59)
Pool & Beach (12)
Overview
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204 Hendersonville Rd, Asheville, NC 28803-2745 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Fitness centre
Multilingual Staff
2.5 Star accommodation
Additional information
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews(2,002)
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Experience327000
10
Reviewed 1 week agovia mobile
We had reserved a 2 night stay for my birthday trip to the Biltmore at Christmas and did we like it...not so much. The hotel and room was clean. Staff not too friendly and the bed was horrible! Hard as a rock. So I guess if you like sleeping on a rock, it was ok. I tossed and turned all night and finally decided to just get up and have breakfast.

Breakfast was just “ok”...not even cream cheese for the bagels. They did have you make waffles, reg coffee was out when I got there before 7 am. Sausage didn’t taste so great and they ad already peppered the grits, so they were out for me.

We have stayed a much better places for this money and wished I had booked a different hotel, but since this is already paid for, tonight I will sleep in the chair. Most hotels have bigger TVs, not that that is a huge factor in choosing one. Unfortunately, We will not come back to this property.
Thank Experience327000
Response from baymontinnasheville, General Manager at Baymont by Wyndham Asheville/Biltmore
Responded 1 week ago
Thank you for your feedback. At The Baymont Inn Asheville we have a goal to provide a service to every guest every day that is caring, friendly, efficient and clean. I am so sorry on this occasion we did not meet your expectations and offer my personal apology. I have noted some of your comments and will follow through with my Team to ensure we address these shortcomings Kind Regards Management
Luke Z
Powell, Tennessee
40
Reviewed 2 weeks ago
Excellent quality and service - typically expect this level of facility and service at a Hilton, however, Baymond exceeded expectations! Price was definitely much higher than a typical Baymont, however, service and facility management met the price!
Review collected in partnership with this hotel
Thank Luke Z
Response from baymontinnasheville, General Manager at Baymont by Wyndham Asheville/Biltmore
Responded 2 weeks ago
Thank you for choosing to stay at the Baymont Inn Asheville, we have a promise, to provide to every guest every day a quality of service and product our guests come to expect. I am so pleased we met this promise. We hope we have the opportunity and privilege to welcome you again when you next visit Asheville. Kind Regards Management
ronaldbB5743QZ
Indianapolis, Indiana
20
Reviewed 3 weeks ago
Located near the Biltmore Estate, the Baymont provided an excellent room (Jacuzi suite) at a good price. The room was well appointed and spacious. Breakfast was good with many choices (even for my picky spouse).
Review collected in partnership with this hotel
Thank ronaldbB5743QZ
Response from baymontinnasheville, General Manager at Baymont by Wyndham Asheville/Biltmore
Responded 3 weeks ago
Thank you for choosing to stay at the Baymont Inn Asheville. I am please you had a pleasant stay and found the facilities and location excellent. We hope we can be of service again Kind regards Management
nicolestravels
Atlanta, Georgia
75
Reviewed 4 weeks agovia mobile
By the description and photos the place looked different than it actually was. It’s a good distance away from the entrance of the Biltmore. Your view out the window is a view of the highway. No pretty background or landscape. Our room had a block visual as the “Baymont” sign ran right across our window and blocked our view. This hotel is older and a little outdated. The elevator needs some help. Very very old. The concierge however was incredibly nice. The one thing I didn’t like about our room is that it was a non smoking room, we are non smokers but it smelt like smoke the entire time.
Thank nicolestravels
Response from baymontinnasheville, General Manager at Baymont by Wyndham Asheville/Biltmore
Responded 4 weeks ago
Thank you for your feedback, your comments prompted me to look into updating our information on the website. We are an older hotel but soon due for an upgrade. So sorry that your room looked directly at the hotel signage, we generally leave these rooms off to be sold last. We are very strict on our no smoking policy, heavy penalties are imposed and the rooms are placed on maintenance for a minimum of 3 days for a detail environmental clean, I apologize if your room did not meet our smoke free standard. I thank you again for your feedback kind regards Management
xroad799
278
Reviewed 4 weeks agovia mobile
I booked this hotel based on the reviews of location and cleanliness. We booked two rooms for our family trip. We travel a lot, and this was probably the cleanest hotel we've stayed in. Housekeeping does a great job. Our daughter has asthma, so I always consider reviews about smoke and mildew odors. There were no odors in either of our rooms. We went on the evening Christmas tour at Biltmore. It was so convenient to come out the gate and be back at our hotel just outside the gate. Biltmore Village is at the bottom of the hill from the hotel, and we enjoyed the restaurants and shopping. The staff was friendly - Presley at the front desk was very helpful. Would definitely stay here again!
Thank xroad799
Response from baymontinnasheville, General Manager at Baymont by Wyndham Asheville/Biltmore
Responded 4 weeks ago
Thank you for choosing to stay at The Baymont Inn, I am so pleased you had an enjoyable stay. Thank you for your kinds words re Housekeeping and generally the service you received. I will share your comments with the Team. I am pleased you will choose to stay with us again when you next visit Asheville. We hope to see you soon Kind Regards Management
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Heated pool
Hot Tub
Indoor pool
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Hotel Style
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
71
Price range
US$100 - US$197 (Based on Average Rates for a Standard Room)
Also Known As
Baymont Inn Asheville / Biltmore Estate Hotel Asheville
,
Asheville Baymont Inn
Location
United States > North Carolina > North Carolina Mountains > Asheville
Hotel class
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
71
Price range
US$100 - US$197 (Based on Average Rates for a Standard Room)
Also Known As
Baymont Inn Asheville / Biltmore Estate Hotel Asheville
,
Asheville Baymont Inn
Location
United States > North Carolina > North Carolina Mountains > Asheville
Photos
Traveller (102)
Room & Suite (59)
Pool & Beach (12)
Dining (11)
Amenities (12)
Business Centre & Event Rooms (2)
Nearby
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Questions & Answers
Ask a question
Parker7984
8 July 2018|
AnswerShow all 4 answers
Response from DeeringB | Reviewed this property |
I’m only a guest. You will need to contact the hotel. There were very comfortable.
1
Vote
Ryan N Laci L
7 February 2018|
AnswerShow all 3 answers
Response from Mjhinkins | Reviewed this property |
everything is pretty close to this hotel. 1/2 to the Biltmore and probably 1.5 miles from downtown. just a guess.
0
Votes
Karen M
7 August 2017|
AnswerShow all 7 answers
Response from Past_Master_1992 | Reviewed this property |
The other info given in recent answers is correct
1
Vote
Room Tips
"great location, close to Biltmore, convenient, quiet"
lisabX7877GL
29 Oct 2018
Read review
"Juicy Lucys is a good restaurant down the street"
953beccas
20 Aug 2018
Read review
"5th floor was awesome!"
Frugalmama57
16 Jul 2018
Read review
"Breakfast is busy, get there early"
496jennj
7 Jan 2018
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