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Residence Inn Asheville Biltmore

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Residence Inn Asheville Biltmore
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379 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Decatur, Al
Reviewed 1 week ago via mobile

My review begins with our arrival at evening time. The lighting around the hotel is very poor. We checked in with ease, I had made our reservations online with a request to be on a higher floor. We were put on the first floor. :/ Strike two. Upon arrival the room was cozy with a fireplace and it had separate...

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Helpful?
Thank canu4get
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear canu4get, Thank you for sharing your review of the Residence Inn Biltmore and we are sorry if portions of your stay did not meet your expectations. It is our goal to make sure each guest has a positive experience at our hotel and we apologize that we did not deliver during your time with us. We will take your...

Danville, United States
Reviewed 2 weeks ago

My mom, sister and I made a trip to Asheville, NC to see the Biltmore Estate in all its Christmas finery. We needed two bedrooms, so we choose the Residence Inn. What a great choice! The two bedroom suite had a separate bathroom off each bedroom, and a full kitchen. Our room also had a gas fireplace, which we used...

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Helpful?
Thank Karen S
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Karen S, Thank you for your review! We are thrilled to learn of the great stay you had with us while visiting Asheville and the Biltmore Estate! Thank you for your kind words about our team members, our guest rooms & amenities, and our breakfast buffet. We hope you will stay with us again in the near future! Sincerely,...

Chicago, Illinois
Reviewed 3 weeks ago

I had a nice week long stay while visiting Asheville, Great location, nice layout of suit and kitchenette handy for my extended stay (especially full size refrigerator). The front desk staff were all pleasant and accomodating without exception. Upon arrival, I did not care for the room I initially got (not enough natural light) and Scott Kerchner (I think he...

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Helpful?
Thank lynn6569
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear lynn6569, Thank you for your review! We are happy to learn of the great stay you had with us while visiting Asheville. Thank you for complimenting our staff members and layout of our suites! We would like to share that our colorful room decor is from a recent renovation to the guest rooms. Thank you for choosing Residence Inn,...

Reviewed 3 weeks ago

Difficult experience to review here as there is a lot of good but as extensive traveller I view more how you are treated when situations occur. So the good - decent facilities - rooms have a bedroom and sofa bed with a functional kitchen; has an indoor pool and front desk staff are fantastic - attentive and caring; car park...

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Helpful?
2Thank Shaunm1972
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Shaunm1972, Thank you for your review. It is great to hear that you enjoyed our location in Biltmore Village, wonderful staff, spacious rooms and got to relax in our indoor pool. We do apologize for any negative interactions you experienced while staying with us. We have since parted ways with the manager on duty at the time of your...

West Melbourne, Florida
Reviewed 30 October 2016 via mobile

Overall this facility was a nice stay, front desk staff friendly, breakfast options average. Conveniently located for visiting the Biltmore Estate, Biltmore Village and downtown. A short drive to the Blue Rigde Parkway and other outdoor activities. The room my husband and I stayed in was a king suite, #102. There were some room supply stocking issues, a/c/heat was noisy...

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Helpful?
Thank MichelesTravel
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear MichelesTravel, Thank you for your review. We are glad that you enjoyed our great location and friendly team members during your stay with us! We apologize for the issues you experienced in the guest room and pool. We are happy to share that we have fixed the AC and lamp in the room, as well as just completed our...

Apex, North Carolina
Reviewed 30 October 2016

I was grateful we got a room at the last minute to come to Asheville for leaf peeping and beer drinking. :) Even more thrilled at the great rate I got. I travel at lot (and make it a point to stay with Marriott) and have had the privilege to stay in a number of 5 star hotels. But ultimately,...

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Helpful?
Thank Adrienne S
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Adrienne S, Thank you for your review. We are glad you enjoyed our friendly staff members, our breakfast choices, and our guest room decor! We apologize that your stay with us did not completely meet our guest experience standard. We are currently updating our mattresses throughout the hotel. We hope you will choose to stay with us again during...

Georgia
Reviewed 22 October 2016

This hotel was within walking distance of Biltmore village and a short car ride to the downtown. We had a one bedroom suite, I like the full kitchen especially the full size refrigerator. There was a small dinning table and a desk. It had a long sofa in front of a tv and fireplace. The room was clean and everything...

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Helpful?
1Thank johnwGA
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear johnwGA, Thank you for your review! We are glad you enjoyed your stay at our Residence Inn in Biltmore Village. Thank you for complimenting our guest rooms & amenities, our staff members, and our week night RI Mix. We appreciate your business. Sincerely, Lauren McDevitt Guest Relations & Marketing

Reviewed 15 October 2016 via mobile

We were Very happy with our visit, in town for a family wedding. The staff was great, it was a very comfortable studio - with lots of room, and good location for just about anywhere in Asheville. We were also pleased that it was pet friendly.

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Helpful?
Thank robin w
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear robin w, Thank you for your review! We are happy that you enjoyed your stay at our pet-friendly Residence Inn, or Biltmore Village location, and our property & staff members. We hope you will return for a future stay in our city! Sincerely, Lauren McDevitt Guest Relations & Marketing

Atlanta, Georgia
Reviewed 15 October 2016

It's a few blocks from RR tracks. At times, occasionally twice an hour, awoken by train whistles. Other times less frequent. Others in our party managed to sleep through the noise. I'm a light sleeper, hence it was hit or miss. This could be the case with all hotels in area. FYI. We are long time Marriott members and loyal...

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Helpful?
Thank photobug68
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear photobug68, Thank you for your review of the Residence Inn Biltmore and for sharing your experience with us. We take a lot of pride in our customer service and do apologize that your time with us did not meet the standard we typically provide. We have discussed your concerns with all of our employees to use it as a...

New York City, New York
Reviewed 14 October 2016 via mobile

We needs a place to stay to get away while we evacuated. The rooms were spacious and pretty clean. Although it was damp and musty. So much so we would seriously reconsider staying there again. It's close to the biltmore and other places to eat and shop, but not much to do right there on the grounds. Staff was helpful,...

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Helpful?
1Thank fuggedaboudit
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear fuggedaboutit, Thank you for your review and we are so glad we could house you and your family during the Hurricane. We are glad to hear you enjoyed our spacious suites and location in historic Biltmore Village, near Biltmore Estate. We hope that you do come back and stay with us again! Sincerely, Lauren McDevitt Marketing and Guest Relations

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Residence Inn Asheville Biltmore

Address: 701 Biltmore Ave, Asheville, NC 28803-2556
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €160 - €316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Asheville Biltmore 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Residence Inn Asheville Biltmore Hotel Asheville
Asheville Residence Inn
Hotel Style:
#23 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Asheville Biltmore staff and other travellers.
3 questions
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over a year ago
Brevard, NC
4 months ago
Brevard, NC

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Questions? Get answers from Residence Inn Asheville Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use Hilton!”
 of 5 bubbles Shaunm1972, 11 Nov 2016 | Read review
“Third floor”
 of 5 bubbles johnwGA, 22 Oct 2016 | Read review
“Nearby train on the backside, avoid for a quieter night”
 of 5 bubbles J_L_S888, 27 Jul 2016 | Read review
“Look for first floor - one small elevator only and slow”
 of 5 bubbles Arkies10, 24 May 2016 | Read review
“Third floor courtyard view is really nice for open windows at night.”
 of 5 bubbles MarionD666, 23 May 2016 | Read review
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