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Hotel Indigo Asheville Downtown

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1,457 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Asheville Downtown
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Showing 1,449: English reviews
Nottingham, United Kingdom
Reviewed 13 October 2016 via mobile

A central location made this hotel a bit close to traffic noise. However, the room was comfortable and clean with coffee making facilities. Reception was manned by friendly and helpful staff. We did not use the cafe on site. A very short walk took us to everything we needed to see in town, and a short drive took us to...

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Helpful?
Thank heyjudederbys
IHGService, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Dear heyjudederbys, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. I am happy to read your positive feedback on our friendly and helpful staff, and was satisfied with the room and amenities received. However, we sincerely apologize for any inconvenience the noise...

Reviewed 12 October 2016 via mobile

It was a week of business, the rooms are very cozy, a pity that there was no balcony as well as a smoking room( non-smokers will love it). It is very close to wonderful stores and restaurants. I would definitely stay there in a next visit. Also the breakfast was very good.

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Helpful?
Thank Diego Horan Do C
Atlanta, GA
Reviewed 11 October 2016 via mobile

In the past, my wife and I have enjoyed staying at the Asheville Hotel Indigo. It's still nice, but one change is very annoying. In the past there was no charge for parking, and they have a nice parking lot under and beside the building, which is very convenient and easy to access. They recently instituted a valet-only parking system...

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5Thank GRF-Atlanta
IHGService, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Dear GRF-Atlanta, Thank you for your feedback regarding your stay at Hotel Indigo Asheville Downtown. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding parking arrangement. We will look into this concern. We take all reviews positive and negative very seriously, and your feedback will...

Reviewed 7 October 2016 via mobile

I've stayed here 3 previous times and it was outstanding. I always book suites as they provide the most room and convenience when bringing a toddler and two dogs. However, as I currently sit in room 1300-I can safely say the quality is going downhill. When I booked this most recent stay, I made sure to reserve the exact same...

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2Thank Jason K
IHGService, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Dear Jason K, Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities and I regret to learn that you found your last visit to be disappointing. I am sorry for not meeting your expectations when it comes to your...

Reviewed 6 October 2016

Room was pretty clean; mirror & windows were smeared. NO parking; mandatory valet parking was pricey and very inconvenient. The valet staff was awesome. Had a corner room with a great view. I was charged room service gratuity for breakfast when I went downstairs for breakfast... not sure what that was about. Most every staff member was very friendly, the...

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Thank Beverly S
Louisville, Kentucky
Reviewed 5 October 2016 via mobile

Overall it was a nice stay. Rooms have some beautiful views but are a bit smaller than you might expect. It's walking distance to the downtown restaurants and nightlife. The only true parking choice is valet at $18 a night. While the hotel is nice and clean it's a bit pricey for even for a high priced Asheville.

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Thank Jim S
Washington DC
Reviewed 4 October 2016

I booked this hotel using IHG points, and to be honest didnt expect much... and I was completely blown away by the quality of our stay. Its a very clean, contemporary hotel with numerous amenities, its close to all the good eats downtown and is reasonably priced. We'll certainly be back.

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Thank ScottinStafford
North Carolina
Reviewed 28 September 2016

We enjoyed a nice stay at Hotel Indigo. Understanding the time of year likely played a role in the surcharge, this hotel is most definitely NOT a $500 / night hotel. Not even close. We chose this hotel simply due to the location and the ability to stay one night. We travel quite a bit, staying in mostly four or...

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1Thank SouthernTraveler127
IHGService, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Dear SouthernTraveler127, Thank you for your recent stay and for taking the time to write a review of our hotel. We always strive to provide our guests with comfortable as well as great value accommodations and we regret that we did not meet your expectations. Nonetheless, your kind comments are highly appreciated. Rest assured that we will continuously do our...

Washington DC, District of Columbia
Reviewed 28 September 2016

The Indigo is located just a few blocks from the main part of downtown. It has a full service bar and serves food throughout the day, including room service. The staff is helpful and the rooms are well-appointed. Housekeeping was excellent. Parking is valet, so plan to add that to your costs.

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Helpful?
Thank Steve S
Jared R, Front Office Manager at Hotel Indigo Asheville Downtown, responded to this review

Steve, Thanks so much for choosing to stay with us! I will definitely pass along the positive vibes and we look forward to serving you again soon. Warm Regards Jared R. Front Office Manager

Saratoga Springs NY
Reviewed 28 September 2016

This hotel typifies why I'd like Indigo to be my favorite brand. Stylish, well located and super friendly this Indigo gets it right. Management should reconsider the mandatory $18 valet parking fee especially considering you're paying top dollar to stay there.

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Helpful?
Thank Jazzngas
Jared R, Front Office Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for the incredibly kind words, it is compliments like that which make us love our jobs. I will pass along your thoughts on the valet parking. We really do take our guests' suggestions into serious consideration. Warm Regards, Jared R. Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 

Additional Information about Hotel Indigo Asheville Downtown

Address: 151 Haywood Street, Asheville, NC 28801-2616
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €150 - €407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 115
Reservation Options:
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Hotel Style:
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
#17 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Asheville Downtown staff and other travellers.
7 questions
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Selbyville, Delaware
VT
9 months ago
10 months ago
Broussard, Louisiana
over a year ago

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Questions? Get answers from Hotel Indigo Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for mountain view rooms”
 of 5 bubbles amandabrie, 10 Nov 2016 | Read review
“Get a room with mountain views”
 of 5 bubbles WThiker, 1 Nov 2016 | Read review
“Get a high floor if you want to enjoy the views”
 of 5 bubbles dexter590, 24 Oct 2016 | Read review
“Corner room is huge”
  • West View from room 401
 of 5 bubbles RandallM566, 24 Oct 2016 | Read review
“Try to get a room on the upper floors so you can enjoy the mountain views.”
 of 5 bubbles wacotxtraveler, 20 Oct 2016 | Read review
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