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Hotel Indigo Asheville Downtown

1,618 reviews
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Traveller (428)
Room & Suite (329)
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Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“penthouse suite”(28 reviews)
“corner room”(76 reviews)
“grove arcade”(46 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,618)Write a Review
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Traveller rating
882
478
173
43
33
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882
478
173
43
33
Show reviews that mention
All reviewspenthouse suitecorner roomgrove arcadewithin walking distancefloor to ceiling windowshuge showerfiltered watermodern hotelself parkingwalk in showergreat view of the mountainshigher floorlove this hoteloff the highwaygreat roommini fridgeking bed
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1 - 5 of 1,609 reviews
Reviewed 5 days ago

We enjoyed our stay in their Penthouse balcony suite-the floor to ceiling picture windows overlooking downtown Asheville and the mountains were breathtaking. The room was clean and well appointed. There is a nice wet bar in the room with a fridge. The last time we...More

Thank kp99
Response from Manager151Indigo, Manager at Hotel Indigo Asheville DowntownResponded 3 days ago

I am so glad you enjoyed your stay with us! Our suites have some amazing views. Only a few of them actually ave tubs in them, so I do apologize that you didn't have a tun this time around. I'll be sure to let Mark...More

Hotel's Favourite
Reviewed 8 December 2017

Not the cheapest venue in town but, it's worth every penny....in what we'd consider the "epicenter" of the artsy, shopping, brewery district, everything within walking distance....quirky décor, more to the modern, but nonetheless comfortable....Stayed in one of the penthouse, one-bedroom suites and so glad we...More

1  Thank TN-Transplant73
Response from Manager151Indigo, Manager at Hotel Indigo Asheville DowntownResponded 11 December 2017

I am so glad you enjoyed your stay with us, debrabR3931ED. We truly appreciate your comments, and hope you will come back and visit us again soon!

Reviewed 2 weeks ago

We stayed here for the first time this weekend & had a mixed experience. First, beware this is a pet-friendly hotel. Sure enough, we had some yap dogs on our floor. I called the front desk, who had a fairly cavalier attitude but did say...More

2  Thank saibot
Response from Manager151Indigo, Manager at Hotel Indigo Asheville DowntownResponded 1 week ago

Hello, saibot. I am so sorry that you did not have a pleasant stay at our hotel. It is certainly not our standard, and I can understand your frustration. I appreciate your feedback, and I will be sure to discuss this with the department managers...More

Reviewed 2 weeks ago via mobile

Ask for a corner room. They are VERY spacious, well decorated, with a large bathroom and shower. The front desk was very helpful (thanks for all your great hints, Meraldo! We love ya!) and the valet parking is fast and easy. A small restaurant on...More

Thank Sharolyn W
Response from Manager151Indigo, Manager at Hotel Indigo Asheville DowntownResponded 1 week ago

Thank you, Sharolyn! We really do appreciate your business! I am glad you enjoyed your stay with us! We look forward to seeing you again soon!

Reviewed 2 weeks ago via mobile

These rooms DO NOT have a safe. My sisters Diamond earrings were stolen. She hid them in a coat pocket in the closet. I cleaned the room before we left for the day. I intentionally left the earrings out so that she would remember to...More

2  Thank Karin Z
Response from IHGService, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded 2 days ago

Hello Karin Z, Thank you for your review regarding your recent stay at Hotel Indigo Asheville Downtown, NC. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$121 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$121 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (428)
Room & Suite (329)
Dining (18)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jennifer S
28 December 2017|
AnswerShow all 11 answers
Response from jlm129flo | Reviewed this property |
our king suite had a mini fridge. I can't remember if it had a microwave.
1
Vote
Drew9197
15 December 2017|
AnswerShow all 7 answers
Response from tptn8 | Reviewed this property |
We didn't have a balcony, but our room did have a large soaking tub and a shower. We had a King Executive.
1
Vote
Stephanie M
28 November 2017|
AnswerShow all 2 answers
Response from nqh1223 | Reviewed this property |
It's a pet friendly hotel so I assume yes but you may want to call them. It's a great property.
1
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Room Tips
"Ask for a non-pet floor!"
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"Penthouse suites are worth the price, not much more than regular room"
Read review
"make sure you don't get a room next to the gym as the pounding on the treadmill is infuriating especially..."
Read review
"not the one facing the highway"
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