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09/07/2017 10/07/2017
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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$126US$161
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          Traveller (117)
          Room & Suite (79)
          Dining (12)
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          Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
          1,284 reviews
          #14 of 65 hotels in Asheville
           
          Overview
          • Excellent40%
          • Very good35%
          • Average17%
          • Poor6%
          • Terrible2%
          Travellers talk about
          “waffles” (64 reviews)
          “straight shot” (10 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Fitness centre
          Wheelchair Access
          Business Centre
          Laundry Service
          3.0 Star Hotel
          All hotel details
          Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
          1,916 reviews
          #9 of 65 hotels in Asheville
           
          Clarion Inn Biltmore Village
          469 reviews
          #32 of 65 hotels in Asheville
           
          Baymont Inn & Suites Asheville/biltmore
          1,744 reviews
          #24 of 65 hotels in Asheville
           
          Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
          1,284 reviews
          #14 of 65 hotels in Asheville
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (859)
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          1 - 5 of 856 reviews

          Reviewed yesterday

          This had a lot of 4 star reviews. We thought it was 3 star. The exterior facade is very nice. The rooms are, nice, but they are still just 3 star hotel rooms. Room was clean with no issues. Had a good breakfast in the...More

          Thank 86944t
          Reviewed 2 days ago

          Staff was really nice and friendly. They gave us keys to the wrong room at first. Pool was closed during the middle of our trip. Breakfast was fair but nothing to write home about. Rooms were going through a remodel. Our door was shimmed and...More

          Thank cb53913
          Response from 181omarra, Area Manager at Brookstone LodgeResponded yesterday

          Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. I was happy to read the staff was nice and friendly. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and...More

          Reviewed 1 week ago

          Room was very nice--Arts and Crafts style vibe in the woodwork, headboards, etc. which gives a nice local feel. We enjoyed the photographs of natural areas that decorate the room. Beds were comfortable and the maids kept the room sparkling. Breakfast has both hot and...More

          2  Thank M_Reagan1980
          Response from 181omarra, Area Manager at Brookstone LodgeResponded 5 days ago

          Dear M_Reagan I received a copy of your review, and wanted to take a moment to personally respond. I was happy to read you had a pleasant stay and the rooms were sparkling clean. I was disheartened to read the placement of the mirror was...More

          Reviewed 1 week ago

          We had to check in late since it check in was 4;00 , enough time to see this room needed help . From mold in the shower to a lamp that was broken and enough lighting to see everything in muted gray. The bed was...More

          Thank VsJerry6244
          Response from 181omarra, Area Manager at Brookstone LodgeResponded 1 week ago

          Dear Jerry, I want to thank you for taking the time to post a review of your stay. I am happy to read you were pleased with your beds and the manager showing empathy. I apologize for the unfortunate incidents that occurred. We will be...More

          Reviewed 1 week ago

          I was shocked after booking on booking.com the total for my queen room was 374 for two nights but thought ..from photos..I was getting luxury for the price. The only extra was one little one inch square of soap.. no lotions or extras on bath...More

          Thank dorajacina
          Response from 181omarra, Area Manager at Brookstone LodgeResponded 1 week ago

          Dear Dora, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

          Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
          1,916 reviews
          #9 of 65 hotels in Asheville
           
          Clarion Inn Biltmore Village
          469 reviews
          #32 of 65 hotels in Asheville
           
          Baymont Inn & Suites Asheville/biltmore
          1,744 reviews
          #24 of 65 hotels in Asheville
           
          Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
          1,284 reviews
          #14 of 65 hotels in Asheville
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$125 - US$207 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #19 Business Hotel in Asheville
          • #20 Family Hotel in Asheville
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 73
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotwire, TripOnline SA, Hotels.com, Cancelon, Cheap Tickets, Evoline ltd and HRS so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • North Carolina Mountains >
          • Asheville
          • Also Known As
          • Brookstone Hotel Asheville
          Add Photo Photos
          Traveller (117)
          Room & Suite (79)
          Dining (12)
          Pool & Beach (9)
          Hotel & Grounds (84)
          Bathroom (12)
          Nearby
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          1,093 reviews
          2.02 km away
           
          Hampton Inn & Suites Asheville Biltmore Village
          10 reviews
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          Baymont Inn & Suites Asheville/biltmore
          1,744 reviews
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          Clarion Inn Biltmore Village
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          Nearby Restaurants
          Juicy Lucy's Burger Bar & Grill
          423 reviews
          1.52 km away
          Sweeten Creek Brewing
          40 reviews
          1.40 km away
          Red Radish To Go
          6 reviews
          1.39 km away
          Bojangles
          13 reviews
          1.54 km away
          Nearby Attractions
          Biltmore Village
          702 reviews
          2.36 km away
          Cathedral Of All Souls
          79 reviews
          2.33 km away
          Antique Tobacco Barn
          175 reviews
          2.44 km away
          Asheville's Fun Depot
          196 reviews
          .15 km away
          Questions & AnswersAsk a question
          Christyfaith
          How close are you to Biltmore Estate? Also in one of the reviews someone said you are within walking distance to a casino, I've looked and don't see one, are you close to a casino that would be a plus. Thank you
          20 May 2017|
          Answer Show all 8 answers
          Response from Marjorie K | Reviewed this property |
          The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
          2
          Votes
          LisetteT
          Are they dog friendly? Can you walk to Asheville?
          12 November 2016|
          Answer Show all 6 answers
          Response from CDP_travels | Reviewed this property |
          Can't walk to Asheville but the drive is very short. No dogs.
          0
          Votes
          Terry311971
          How far is it to Biltimore Estates and Ashville?
          12 July 2016|
          Answer Show all 4 answers
          Response from Denise E | Reviewed this property |
          Only about 5 minutes to the Biltmore entrance. Very convenient!
          0
          Votes
          Room Tips
          "Don't stay untill the rooms are redone"
          Read review
          "Stay away from Brookstone Lodge ..it's over priced outside is very deceiving.. Try quality inn or other."
          Read review
          "Room with two beds had more space than with king size bed."
          Read review
          "Happy with the 4th Floor"
          Read review
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