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Courtyard Asheville

Booking.comUS$121*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$121*
US$121*
US$121*
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Courtyard Asheville
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235 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Coral Gables, Florida
Reviewed 6 August 2015

I travel quite a bit for business and usually choose to stay at a Marriott property. Although the people at the front desk were very pleasant, I don't think I'd stay at this property again. The "restaurant" has a very limited selection, even for a Courtyard. The woman who was working there seemed distracted and didn't quite get my order...

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Helpful?
Thank Kelly K
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you for sharing your thoughts with us Kelly K. Please accept my apology that your did not find our Courtyard to your liking. We are a smaller hotel, and per Marriott standards, we do offer a slighly "limited" menu in the Bistro in the evening, compared to larger Courtyards. Our guestrooms were renovated 6 years ago and are due...

Charleston, West Virginia
Reviewed 4 August 2015 via mobile

I planned on having a nice weekend with friends from three different states. The central meeting place was Asheville. Our mistake was picking this hotel for our stay. The night manager, whose name was Ivana, was one of the rudest and most unprofessional people I have ever encountered. Although I usually enjoy the Marriott's quality of service, this place was...

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Helpful?
1Thank DFace920
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you for taking the time to share your experience at the Courtyard in Asheville. Please accept my apology that the service you received from our evening staff was not what you expected. All of the staff will be reminded of the level of service that must be provided to our guests, no matter what the situation is.

Charleston, West Virginia
Reviewed 3 August 2015

I will not ever stay at this hotel again. The evening staff were very rude and unprofessional. I have stayed at Marriott properties a lot over the years and have always had a great experience but the service here was amazingly bad. I will continue to stay Marriott, but I will not ever stay here again.

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1Thank Doshia P
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you for sharing your experience during your recent stay at the Asheville Courtyard. Please accept my apology that you did not experience service that met up with your expectations. All of our staff, and especially the evening staff will be reminded of the level of service they are to provide, no matter what the circumstances may be. Sometimes situations...

Pensacola, Florida
Reviewed 28 July 2015

Great spot to stay in Asheville, NC - close to most things, easy downtown access. Downtown busy on weekends, a stop while travels along Blue Ridge Pkwy. Different restaurants etc, Biltmore always a great visit.

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Thank mar w
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thanks for staying at the Courtyard on your recent visit to Asheville. Your kind remarks about the hotel and staff are greatly appreciated. We look forward to providing your overnight accommodations on future trips to Asheville.

Reviewed 27 July 2015 via mobile

Nothing bad to say about this hotel. Friendly staff and very clean. The front desk had cookies and I thought it was a nice thing to have. Free breakfast was really tasty. Loved the make your own waffles and biscuits & gravy. Everything was quite tasty

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Thank Lisa B
Sharon, MA
Reviewed 17 July 2015

We stayed for two nights at the Courtyard Asheville and, while we found the staff friendly and location outstanding, we were a little disappointed with the room. The Good: + Just six minutes from downtown makes this a great value for a visit to Asheville. Parking downtown is easy (and cheap) so it is worth it to stay a little...

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Helpful?
Thank roadtrip38
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you taking the time to share your thoughts about your recent stay at the Courtyard. We appreciate your kind words about the hotel staff and the patio with fire pit. Please accept my apology that your did find your guest room totally to your liking. Our rooms are due to be renovated. When that is done, the entire bathroom...

Wilmington, North Carolina
Reviewed 7 July 2015

Very nice personnel, front desk & housekeeping. Clean. Comfortable beds. I appreciated that they had a non-allergic room for me (pre-arranged). The negatives: no complementary breakfast; they have a Bistro in lobby. Several breakfast restaurants are nearby, but they're across a large highway, so even though they're theoretically walking distance, it wouldn't be safe. The tub was slippery. There's a...

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2Thank Judie F
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you for staying at the Courtyard and sharing your experience. I appreciate the kind words about the hotel and the staff. Please accept my apology that the bathtub in your room was slippery. Maintenance has been advised to treat the tub with the anti-slip material that we routinely use on the tubs. Our guestrooms are due up to be...

Cleveland, Ohio
Reviewed 6 July 2015 via mobile

This hotel is exactly what I expect from a Courtyard. The rooms were updated and clean. There were minor maintenance issues like a cracked tile in the bathroom but nothing major. I requested a king bed with pull out couch. Instead I got a king room with two chairs. Not a big deal but if I needed the couch I...

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Helpful?
Thank Robin M
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you choosing the Asheville Courtyard for your accommodations while you were in town. I am glad that you found the hotel to meet your expectations. We do have a few rooms that have a King bed with 2 chairs instead of a sleeper sofa, as you experienced. Had you needed the sleeper sofa besides the King bed, we could...

Olathe, Kansas
Reviewed 3 July 2015

location was good, the rooms were clean but old. Place is a bit hard to find, but for a couple nights it was OK. its difficult to figure out where to stay in Asheville because it is kind of spread out, but this turned out to be a good locational

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1Thank JimOB1
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you for choosing the Courtyard Asheville for your recent accommodations while in town. We appreciate the time you took to share your experience at the hotel. Our guest rooms are indeed due for a renovation based upon Marriott standards. I am currently waiting on the timeline for this project. It will be a major renovation where not only will...

New York City, New York
Reviewed 1 July 2015

After reading the other reviews on Trip Advisor I wondered if we had stayed at the same hotel. The address jives. The experience does not. It took us a while to locate this hotel. The sign for it lists all the other hotels that are in the same complex so it is not easy to discern one name from the...

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Helpful?
2Thank hoffman123
JackM-GM, General Manager at Courtyard Asheville, responded to this review

Thank you for taking the time to share your experience at the Courtyard. Please accept my apology that you did not enjoy your stay at the hotel or our Bistro restaurant. The hotel opened in 1996 and our latest room renovations were done in 2009, when the vanity areas of the bathrooms were upgraded with granite countertops. The rooms are...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Courtyard Asheville

Address: One Buckstone Place, Asheville, NC 28805-1807
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €127 - €262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Asheville 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard Asheville Hotel Asheville
Asheville Courtyard
Asheville Marriott
Hotel Style:
#28 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Asheville staff and other travellers.
4 questions
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Vinton, Virginia, United States
over a year ago
Vinton, Virginia, United States
over a year ago
Hillsborough, North Carolina
over a year ago

See all questions (4)

Questions? Get answers from Courtyard Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise was not an issue but I suggest asking for rooms that are not on the side which has the freeway.”
Travelandenjoyliving, 13 Mar 2017 | Read review
“All rooms seem quiet”
thunderheadprod, 22 Feb 2017 | Read review
“Don't waste money on Suite, the furniture is missing or minimal.”
Shaynes704, 6 Feb 2017 | Read review
“Ask for one with mountain view”
jocarolr, 29 Jan 2017 | Read review
“For more travelers choose a room with a sofa”
  • Clean and nice
  • The TV
  • The room
  • Clean and nice
  • The room with the sofa
margipan, 13 Jan 2017 | Read review
5 of 5
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US$121* /night
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CourtyardUS$121
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Prices are for 1 room, 2 adults
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