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Sleep Inn West

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858 Reviews from our TripAdvisor Community

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Showing 852: English reviews
greensboro
Reviewed yesterday NEW

Was a very clean and nice place that's conveniently located to any thing you made need. Staff was very friendly and accommodating. I would stay here again. In a heartbeat. Couldn't ask for a more affordable room.

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Thank bradleymH5093GI
Cleveland, Georgia
Reviewed yesterday NEW

This hotel was quite the find. The room had been recently remodeled and the bed & pillows were so comfortable. The rooms come with a small fridge and microwave which was nice. The price was a fraction of the other hotels we had called and were booked up for the weekend. The location is kinda obscure but Siri got us...

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Thank Robin S
Asheville, North Carolina
Reviewed yesterday NEW

I am a choice privileges member. I stay at choice properties often because the value for the price. I'm almost always satisfied with everything EXCEPT the hot breakfast items. Advice to Choice Hotels: Lose the reheated frozen egg patties, the mystery sausages, and the limp potatoes. Inedible.

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Thank Tim C
Nashville, Tennessee
Reviewed yesterday NEW

A great place to stay. Decor very current. Rooms comfortable. Breakfast is good. Will return again when visiting Asheville. Location is convient to downtown and attractions. Staff is friendly. Parking is good

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Thank Stephen B
Lexington, Kentucky
Reviewed yesterday NEW

Our first stay at a Sleep Inn was at this hotel several years ago. We look for them as we travel now. This was our third trip here and we once again found it comfortable, clean and safe. Breakfast is a full one and quite good. Lots of choices! They were recarpeting while we were there and we heard nothing...

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Thank nancymM2233SG
Durham, North Carolina
Reviewed yesterday NEW

Room was clean and modern. Bathrooms were clean and in good repair. Breakfast was good, nice to have hot foods. Staff were friendly and efficient. Was on a trip to Biltmore and this was a convenient location with a great price!

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Thank Matthew H
Cary, North Carolina
Reviewed 1 week ago

We have stayed at the Sleep Inn West a few times, while visiting family in West Asheville. We have always found it to be convenient to our destination. The property is well cared for. This is a good value for the Asheville area.

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Helpful?
Thank dmann43
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you dmann143 for your kind review. We truly appreciate our loyal customers and hope you continue to stay with us in the future! Till we see you again! - Danielle, Front Desk.

Reviewed 2 weeks ago via mobile

We stayed 2 nights. First night our toilet busted, but the gentleman was fast & friendly cleaning it up. There was fee issues & being double charged from credit to cash, but was fixed after a couple of calls to corporate. Would've expected fewer problems, but staff was amazing!

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Helpful?
Thank Katie M
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

Please allow me to truly apologize for the inconveinence of a broken toliet and the error in your transaction. I am so very happy to hear that our friendly staff was able to rectify each situation right away! We all try our very best to deliver exceptional customer service. I do hope you will consider staying with us again with...

Fredericksburg, Virginia
Reviewed 2 weeks ago via mobile

When u first come in u enter a nice lobby then u look to ur right and u see a smiling face welcoming u. I loved that actually seeing a smiling face. Krutika is an absolutely phenomenal individual. She helped me on numerous ?'s and finding directions. Ty so very very much. On to the rooms. For handicap easily accessible,really...

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Helpful?
Thank P2972CPdanielm
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you so much P2972CPdanielm for your kind words. I was so glad to hear that you were happy with my service. Having great guests makes it easy! We are only too glad to be of help and there are never too many questions! I am happy to hear you enjoyed breakfast on the patio! When I can steal a...

Indianapolis, Indiana
Reviewed 2 weeks ago

We were traveling through Asheville on the day after Christmas 2016 and found that all of our usual hotels in the area were quite pricey. The Sleep Inn offered a good value so we chose to give the Sleep Inn a try based on recent TA reviews. We were not disappointed. Our room was very clean. Although the room was...

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Helpful?
Thank Gibb88
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

Thank you Gibb88 for taking the time to give us a review. We are still in the process of remodeling the rooms, so we are glad to know you liked the updated look! We are so happy you enjoyed your stay with us and even happier to hear that you will come back! Safe travels! - Danielle, Front Desk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 

Additional Information about Sleep Inn West

Address: 1918 Old Haywood Rd, Asheville, NC 28806-1132
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €72 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Hotels.com, Priceline and Travelocity so you can book your Sleep Inn West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn
Hotel Style:
#4 Business Hotel in Asheville
#6 Best Value Hotel in Asheville
#10 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn West staff and other travellers.
4 questions
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Jackson, Tennessee
over a year ago
Clintwood, Virginia
Juneau, Alaska
4 months ago
Ocala
over a year ago

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Questions? Get answers from Sleep Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if you need a room with a tub as some only have showers”
 of 5 bubbles Gibb88, 3 Jan 2017 | Read review
“Higher floors have less noise from the parking lot”
 of 5 bubbles Atlcruizr, 29 Dec 2016 | Read review
“All rooms seemed terrific.”
 of 5 bubbles catherinebR1916HV, 1 Dec 2016 | Read review
“1st room on right after stairs is HA. It's loud because you can hear people go up and down stairs. I would choose a higher floor.”
 of 5 bubbles peachstt04, 26 Nov 2016 | Read review
“Some rooms have mountain views, so ask.”
 of 5 bubbles TN_Stacy, 17 Nov 2016 | Read review
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