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Fairfield Inn & Suites Asheville South/Biltmore Square

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Fairfield Inn & Suites Asheville South\/Biltmore Square
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267 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Asheville South/Biltmore Square
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Showing 266: English reviews
Cary, North Carolina
Reviewed 3 November 2015

As a Gold Status member, I try to stay at Marriott Hotels during business travels and regretted I chose this location. I booked a King size room and upon arriving was told only handicap rooms were available or double size beds. At over 6 feet tall, there is a reason I book King size beds, and it is an important...

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Helpful?
2Thank JZ26
Kim R, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for taking the time to complete the Tripadvisor Survey in regards to your recent stay at the Fairfield Inn & Suites Asheville, NC. As we pride ourselves on delivering a memorable hotel experience during your stay, we have unfortunately fallen short of our goal. Please accept our sincere apology for assigning you to a handicap accessible suite. I...

Reviewed 30 October 2015

Checked in after a long day of sight seeing. Traveling with my elderly mother, staff put us near side entry door for easy access for her. Previous guests had completely in plugged television and boxes. Front desk clerk quickly remedied the problem! Hotel staff friendly and polite. Breakfast was good!

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Helpful?
Thank Cindi M
Columbus, Ohio
Reviewed 12 October 2015

We were in Asheville for family celebration and stayed one night. The room was typical style. The HVAC system struggled to keep the room appropriately dehumidified and at reasonable temperature so it required multiple adjustments. Hotel staff were friendly and breakfast buffet was fine.

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Helpful?
Thank WmWoods1981
Kim R, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

WMWOODS1981 Thank you for your recent visit to the Fairfield Inn and Suites Asheville. I am pleased to hear that you found the staff to be friendly and helpful. I apologize for the problems you encountered with the HVAC system. We will look into this problem to ensure that it is corrected. I hope you will visit again if your...

Williamsport, Pennsylvania
Reviewed 11 October 2015

Thought I was on business, I did enjoy the area on some free time. The area is good for food and shopping. The hotel is nice, built in 1997 but completely remodeled. Parking is good and easy. Easy access to I 26 and I 40

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Thank Orchard609
Reviewed 7 October 2015

Though clean the rooms are showing their age with cracked tiles, hairline fractures in the tub, stains in the sink and slightly worn carpet. In spite of that, the beds are wonderfully comfortable and demand you crawl into them immediately. Our two double bed room was roomy. Always appreciate the microwave and mini fridge. Free breakfast was very well done....

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Helpful?
Thank Klb333
Kim R, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Klb333 Thank you for sharing your comments about your recent visit to the Fairfield Inn and Suites Asheville. I am glad to hear that you enjoyed our new beds and our breakfast. We work to ensure that guest have an enjoyable visit with us. Our bathrooms have been recently renovated and I will look into the problems you experienced with...

Tallahassee, Florida
Reviewed 15 September 2015

First time that I have stayed here but it went very well. Good location and everything was clean and well kept. Only stayed there one night but staff was friendly and accommodating. Would stay there again for sure.

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Thank MrSears19
Winston Salem, North Carolina
Reviewed 10 August 2015

I was in Asheville recently for a Conference and chose not to pay $200 for a night at the Hotel the conference organizers had supposedly negotiated for attendees. I was glad I chose to stay at this hotel. I was impressed with the surroundings and the Decor at the Lobby and inside the room. It was spotless too. However, as...

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Thank Ozi A
Dalton, Georgia
Reviewed 7 August 2015 via mobile

Very well maintained and an upgrade from your typical economy Fairfield experience. The bed was exceptional and the room decorated nicely, however the cleanliness of the property as a whole was what impressed me the most. The front desk staff was also quite accommodating as I was trying to find a specific restaurant.

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Thank BethMorrison6
Raleigh, North Carolina
Reviewed 4 August 2015

I love my Marriotts and generally am very pleased with Fairfield, but this one was just OK. The staff was very pleasant - absolutely no complaints there. One side of the king bed was awkward getting into - you had to either climb in from the foot of the bed or risk skinning your shins on the A/C unit, but...

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Helpful?
Thank luvNZ
Kim R, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

LuvNZ - Thank you so much for taking time to recognize my pleasant Staff in your recent review. I would also like to thank you for notifying the front desk attendant of the issues that you encountered during your stay so we could quickly correct them. I hope you will choose to stay with us in the future.

Reviewed 2 August 2015 via mobile

I stayed here with my sons (3 and 11) while dropping off older son at camp in Brevard. The property is grouped with other hotels off the highway near the outlet shops. The staff were all nice and pleasant. No real stand outs. The layout of the place is kind of weird. It's ok once you realize where your room...

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Helpful?
Thank bridges c
Kim R, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for sharing your experience here at the Fairfield Inn and Suites by Marriott. I do apologize for your room not meeting your expectations. Our hotel and staff strive to make each guests stay as comfortable as possible. Please let me know when you come back to Asheville and I will personally make sure your stay is more what...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Asheville South/Biltmore Square

Address: 11 Rocky Ridge Rd, Asheville, NC 28806-2224 (Formerly Wingate Inn)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €103 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Asheville South/Biltmore Square 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn
Hotel Style:
#4 Green Hotel in Asheville
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Asheville South/Biltmore Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to Biltmore Estate”
 of 5 bubbles scotb377, 17 Jan 2017 | Read review
“Ground floor or second floor.”
 of 5 bubbles geoj735, 7 Dec 2016 | Read review
“the closer you are to the elevator the louder your room will be”
 of 5 bubbles AllyH726, 20 Oct 2016 | Read review
“If the room smells, try another one before you settle in...”
 of 5 bubbles Tomsak1, 19 Oct 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles 362ericb, 5 Oct 2016 | Read review
5 of 5