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Comfort Inn Biltmore West

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Comfort Inn Biltmore West
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278 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Biltmore West
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Showing 277: English reviews
Tulsa, Oklahoma
Reviewed 21 March 2016

When we checked in, the clerk asked if we needed a handicap room because that was where the other clerk had assigned us when we called in for reservations. Saying we didn't need the handicap room, he graciously upgraded us to a room with a whirlpool tub. We accepted the upgrade (no cost increase) but found the tub not to...

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Helpful?
Thank 104lff
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for taking the time to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Reviewed 16 March 2016 via mobile

Requested a room on top floor. Was given a small room on 1st floor on back with view of block wall. After going to 2nd floor to get ice, I had to go to desk to get change because drink machine would not take bills. After going back to 2nd floor, found drink machine wouldn't take change either. Went to...

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Helpful?
Thank WyoCwby
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

I'm so sorry to hear that you had such a complicated stay. We have addressed the issues and repaired them. We hope you will give us another opportunity to serve you and give you a great stay next time.

Cookeville, Tennessee
Reviewed 9 March 2016

I have stayed at this property several times as I travel through Asheville and have never been disappointed. It is always clean, the staff friendly, the motel quiet, the beds comfortable and the breakfast good. It is a great value for the money.

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1Thank Linda54971
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for your gracious review! We look forward to seeing you soon!

Chattanooga, TN
Reviewed 2 March 2016

We had a great one-night visit here last weekend, check in with Doug was friendly and easy and our room was very comfortable and clean. The hotel is back off the main road enough that it's pretty quiet and we had no problems with noise even in a room next to the elevator and ice machine. Beds were in great...

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1Thank pantsonfire99
Grand Blanc, Mi
Reviewed 17 February 2016

The hotel is off the main street up a little service drive next to a cracker barrel and is very hard to find in the busy traffic. This is a very nice comfortable hotel for a very good price. clean and neat room, quiet, and a nice breakfast. all in all a pleasant nights stay

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1Thank DanandSharon
Christiana, Tennessee
Reviewed 15 February 2016 via mobile

Decent rate and convenient to everything. All the staff were helpful. My room was clean and nice but this is a pet friendly hotel which I didn't know when I made the reservation. Some of the rooms I walked by smelled so badly of pet urine and feces you could barely breathe. I overheard two guests request room changes due...

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1Thank Lilwhit83
Reviewed 2 February 2016

Breakfast area a little small and a little off the beaten path but a good stay at good value. Would certainly stay here again. It was quick and provided a good breakfast, even though the breakfast room was a bit small

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Thank Ron J
Reviewed 25 January 2016

On our recent trip to the Biltmore estate, my wife and I had the pleasure of staying at the Comfort Inn Biltmore West. The staff was courteous and accommodating. The room was excellent. We had a great stay.and a wonderful weekend

Review collected in partnership with this hotel
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1Thank Jack H
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us.

New York City, New York
Reviewed 24 January 2016

Hotel is on west side of Asheville, just off I-40. After exiting the highway, proceed northeast until you see BP Gas Station on the left (30 seconds off exit). Turn left at this light, then make an immediate left onto the hotel access road. Large, very well lit parking lot. Was checked in quickly by a personable desk clerk. Asked...

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Helpful?
2Thank William J
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for your very detailed review. We are pleased knowing you enjoyed the value of our Hotel. I do apologize our parking lot had not been scraped. Sometimes plow drivers get really backed up during the first snow of the year. We do hope to see you back in beautiful Asheville real soon.

Reviewed 22 January 2016 via mobile

We had a great stay at this Comfort Inn. Doug at the front desk was extremely helpful. Room was clean and spacious. Breakfast was good and kept stocked. The only negative? Breakfast room was very small.

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Helpful?
Thank LorraineCasto
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this review

Thank you for you review. We work hard to make your stay comfortable and pleasant so we are pleased to know that you were satisfied with the level of service provided by our excellent team member Doug. We are highly motivated by your words and ensure you that we shall continue to strive for excellence.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated as of 2014 - ALL BRAND NEW ROOMS!!! Newest renovated property in Asheville! Rate includes free delicious hot breakfast. Located just minutes from the Biltmore Estate and Historic Downtown Asheville. Close to Blue Ridge Parkway, UNCA, WNC Ag. Center and Asheville Airport. We are in close proximity to everything around Asheville and the beautiful Western Carolina Mountains. Several restaurants, movie theaters, local breweries, music venues and shopping centers can be found in the surrounding area. Within walking distance to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. Every room also has spacious work desks and free high speed wi-fi. All rooms offer great value and include fridge, microwave, coffee maker, hair dryer, iron and ironing board, full HD LCD TV's with HBO. Our rooms have 1 king bed or 2 queen beds, king suites available. We also have handicap accessible king rooms. On-site fitness center, guest laundry and seasonal outdoor pool. ... more   less 

Additional Information about Comfort Inn Biltmore West

Address: 15 Crowell Rd, Asheville, NC 28806-1143
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: €75 - €233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Biltmore West 2.5*
Number of rooms: 62
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Also Known As:
Comfort Inn West Hotel Asheville
Comfort Inn Asheville
Asheville Comfort Inn
Hotel Style:
#12 Family Hotel in Asheville
#24 Romantic Hotel in Asheville
#27 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Biltmore West staff and other travellers.
3 questions
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new york
7 months ago
over a year ago

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Questions? Get answers from Comfort Inn Biltmore West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any of the rooms were great”
 of 5 bubbles mistevens, 18 Feb 2017 | Read review
“Hotel is far enough off interstate that all rooms should be equally quiet.”
 of 5 bubbles TravelLover2109, 9 Jan 2017 | Read review
“Hotel is quiet. Ask for a room overlooking the parking lot so you can see your car. Some rooms have small verandas.”
 of 5 bubbles IMFLYBOY, 25 Aug 2016 | Read review
“It is all a peaceful location”
 of 5 bubbles nataliewM1337GB, 21 Aug 2016 | Read review
“We were on 3rd floor & it was nice and quiet.”
 of 5 bubbles Manningjen, 3 Aug 2016 | Read review
5 of 5