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Holiday Inn Beaumont Plaza

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Holiday Inn Beaumont Plaza
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272 Reviews from our TripAdvisor Community

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Showing 267: English reviews
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Willis, Texas
Reviewed 4 days ago NEW

Rooms are spacious, staff is friendly and helpful, great amenities. Have interacted with Elbert, Leslie, Vanessa, and Abria and they're all wonderful. I come to Beaumont once a week for business and I won't stay anywhere else. This place is the best stay in the area.

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Helpful?
Thank jls31967
Management response:

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you.

Reviewed 1 week ago NEW

I was traveling for Military training and found this establishment very well located near various dining options. During my stay there were various upgrades going on to improve the hotel. The only issue was when large groups such as little league baseball teams, allowing their kids to run around the hotel unsupervised. The parents were complaining because the management wanted...

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Helpful?
Thank JOSE Z
Management response:

Dear Valued Guest, Thank you for your great feedback. We are glad that our team gave good service and tried their best to make your stay comfortable even with other groups in house. We appreciate that you recognize the upgrades we are making during our renovation and we hope you will be back soon to enjoy the new facilities. Thank...

Beaumont, California
Reviewed 1 week ago

My hotel stay on Thursday 16 2017 was awesome. The staff member was so friendly and was there for my every need. I have never been to a hotel that all the staff member was great. The was really nice and the mattress on the bed was so comfortable I could have stayed there longer. I would like to thank...

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Helpful?
Thank mstressie
Management response:

Dear Valued Guest, Thank you for your kind words, our team appreciates it. We are glad that you like our bedding and we hope you would recommend us to your friends and colleagues. We would hope to see you soon. Thank you.

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

The hotel was very clean and everyone was courteous and helpful. Elbert at the front desk was very nice and helpful. Daniel in maintenance also was very nice and accommodating and was quick to fix my TV problem. I will definitely be staying here again. The only concern is you could have healthier food options. Thank you Jackie

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Helpful?
Thank A TripAdvisor Member
Management response:

Dear Valued Guest, Thank you for appreciating our team members. We will definitely work on getting some more healthier options on our menu. We hope to see you soon. Thank you.

Lake Charles, Louisiana
Reviewed 2 weeks ago

When I first came to this establishment Charlene made us feel welcome and we just love staying here when we work in Texas, On our stay on March 1st Charlene and Abria greeted us with the most beautiful smile I have ever seen, the bartender Tina is even nice. Your front desk is amazing and we love them and they...

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Helpful?
Thank Donavan H
Management response:

Dear Valued Guest, Thank you for your great feedback. We appreciate that you recognize our associates and we are glad that you had a memorable stay. We hope to see you soon so you can enjoy our hospitality. Thank you.

Port Arthur, Texas
Reviewed 2 weeks ago

Tonya Johnson, meal server and coordinator has been a delight with her friendliness, concern for details and availability for our meeting events over many months. Her presence as needed for the smooth flow of our meeting is very significant for us. When something is out of order she has been very proactive in getting it corrected quickly.

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Helpful?
Thank alandsturm
Management response:

Dear Valued Guest, Thank you for acknowledging one of our super team member as Tonya always goes above and beyond. We appreciate your great feedback and will be looking forward for your next important business meeting. Thank you.

Beaumont, Texas
Reviewed 3 weeks ago

The people at the desk and in the restaurant are very friendly and helpful. The food on the breakfast buffet is a very good variety and very tasteful. The staff in the restaurant were a pleasure to talk to.

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Helpful?
Thank marilynsanford
Management response:

Dear Valued Guest, We appreciate your kind words for our friendly team and we are glad that you enjoyed your breakfast. We will share your great feedback with the team so they can thrive further to service all guests with great hospitality. Thank you.

Houston, Texas
Reviewed 3 weeks ago

Hotel alarm went off 4 times during the night. Everytime, saying that everyone had to exit the hotel and not use the elevators. Started at 2am in the morning, then at 3pm Security and firemen started pounding on my door saying they needed to check to see if the alarm was occurring from my room. Alarm went off again at...

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Helpful?
Thank GigEm2011
Management response:

Dear Valued Guest, We do apologize that you were inconvenience by the fire alarm. To make sure all our guests are safe we had check all the areas of the hotel taking longer than usual. Safety is our biggest priority along with making sure all guests have a great stay. We hope you can try us again with our hotel...

Lafayette, Louisiana
Reviewed 4 weeks ago via mobile

First off, I chose this hotel because I thought it would be more family friendly than the new Candlewood across the street. We used reward points and spent 10,000 more to stay here. Specifically, it was for the indoor pool. However a party of 30 6-year-olds took it over. So we couldn't even swim. And there was a baseball tournament...

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Helpful?
Thank ethoma12002
Management response:

Dear Valued Guest, We do apologize for the inconvenience caused to you due to the fire alarm. We are a family kids friendly hotel so over the weekend we do have a lot of families enjoying our facilities. I am glad that you liked our sister hotel Candlewood Suites. Thank you.

Reviewed 9 February 2017

I recently traveled for work to Beaumont and stayed at the Holiday Inn. I received a warm welcome after a long day at work. I ordered room service and was really impressed by the food and care that had been taken to present the food. The lobby is a nice place to relax and the staff is what makes the...

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Helpful?
Thank Amit L
Management response:

Dear Valued Guest, Thank you for your great feedback. We are glad that you enjoyed our services and we look forward to your next stay. We will share your feedback with the team and further improve our services with our newly renovated hotel. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to a worry-free stay at the Holiday Inn Beaumont Plaza located just minutes from the heart of Beaumont, Texas. Take the stress from traveling as you relax in the garden atrium with a cascading waterfall or ride on our free shuttle to Southeast Texas Regional Airport (BPT). Our hotel invites you and your family to relax in our 24-hour, indoor pool area, which also offers a whirlpool, fitness center and adjoining sundeck. ... more   less 

Additional Information about Holiday Inn Beaumont Plaza

Address: 3950 I-10 South at Walden Rd, Beaumont, TX 77705
Region: United States > Texas > Texas Gulf Coast > Beaumont
Price Range: €97 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Beaumont Plaza 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Holiday Inn Beaumont Plaza Hotel Beaumont
Beaumont Holiday Inn
Holiday Inn Beaumont Plaza Texas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Beaumont Plaza staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Beaumont Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are new and the new look is coming along great, awesome staff”
 of 5 bubbles 871annj, 12 Mar 2017 | Read review
“No recommendations”
 of 5 bubbles 1991KEB, 14 Dec 2016 | Read review
“do not accept a room on the 7th or 8th floors”
 of 5 bubbles joakley815, 9 Nov 2016 | Read review
“There is a big waterfall in the lobby and it can be heard from rooms on the same side as the waterfall. But it's a good ambient sound.”
 of 5 bubbles VicYzC, 25 Oct 2016 | Read review
“517 quiet and newly renovated”
 of 5 bubbles 641tedw, 26 Jul 2016 | Read review
5 of 5