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Holiday Inn Beaumont Plaza

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Holiday Inn Beaumont Plaza
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256 Reviews from our TripAdvisor Community

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Showing 252: English reviews
San Antonio, Texas
Reviewed 2 days ago NEW

We thoroughly enjoyed a fantastic Family Reunion at your location at Beaumont Holiday Inn. The service was great!!! The rooms were recently redecorated with state of the art furnishing. The bed felt like we were sleeping on the clouds. Chef Kenneth Mitchell Meals tasted like down home cooking, no restaurant tasting food here. The Banquet Room staff Tonya, Yordanikca, Elvin,...

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Helpful?
Thank weighless50
Tallahassee, Florida
Reviewed 4 weeks ago

the hotel is older style. Currently in remodel. They are working on the sixth floor. If you get a room on the 7th or 8th floor, ask for another floor or leave. I'm serious. the 7th and 8th floors look like something out of a haunted house set. florescent lights flickering, mirrors missing off the walls, etc. A work associate...

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Helpful?
Thank joakley815
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Valued Guest, I am very sorry to hear that your recent stay with us wasn't as good as I would've liked to hear. Although we are currently under a full renovation it is never our intention to make our guest feel the way that you did. I am also sorry that you were left on hold and never received...

Reviewed 4 weeks ago via mobile

Sharae and Jasmine Took good care of me when I came in to start my visit. There was a problem with the credit card and they needed to contact my office to get it straightened out. They were polite friendly and helpful. I would like to extend courteous thank you to them both.

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Helpful?
Thank Jeffery D
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Jeffery D., Thank you for the awesome feedback. I will be sure to congratulate both Sharae & Jasmine on the job well done. I hope that in the future if your travels bring you to Beaumont you stop by and see us again. Have a great day! Aireana A. Front Office Manager

Austin, Texas
Reviewed 29 October 2016

This is the second time I've stayed here this year. The staff are always willing to help, always have a smile on their faces, and to me that is important. I feel better when someone just asks, "How are you doing today?" and they want to know. The hotel is in flux- seems like there is some construction and AC...

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Helpful?
1Thank Vedia S
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Vedia S., Thank you for your feedback I am very pleased to know that the staff made you feel important. We are currently under renovation and I am glad to know that the renovation didn't impact your stay. We look forward to seeing you again soon! Aireana A. Front Office Manager

San Antonio, Texas
Reviewed 25 October 2016

We travel quite frequently to New Orleans, always going through Beaumont. On this trip, after finding no availability at our usual first choices for hotels, we decided to check this hotel out. Our stay here was fine. Our room was good, spacious, and quiet but that might have had a lot to do with the air conditioner in the room....

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Helpful?
Thank Vicki C
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Vicki C. Thank your for the feedback I am very sorry that it wasn't mentioned to you at check-in that breakfast isn't complimentary. However I am glad that given the opportunity you would stay with us again. Have a great day! Aireana A. Front Office Manager

Reviewed 24 October 2016

This was one of the best experiences I've ever had. The room was beautiful, the perfect temperature and the bed was soooo comfortable The breakfast buffet was great and the dining room was classy. The atmosphere was delightful and relaxing. We loved the pool and hot tub. The waterfall in the lobby is very soothing, and we enjoyed just sitting...

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Helpful?
Thank Patti W
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Patti W., Thank you for the feedback, I am glad to know that you enjoyed your stay. We look forward to your return please don't hesitate contacting us for your reservation needs. Have a great day! Aireana A. Front Office Manager

Reviewed 23 October 2016 via mobile

When I first arrived at the hotel to Check in the attendant gave me the side eye. Granted I was travel worn and looked as if I had been road hard and put up wet. in a hurry to grab my key and go on to see my new nephew. She wasnt rude, but she didnt have to be dry...

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Helpful?
Thank Moodyblu L
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Moodyblu L., I want to first apologize for your check-in experience not being anything less than excellent as the Front Office Manager I pride myself on knowing that I have hired and trained my Guest Service Agents to give nothing but great customer service and reading this I know that there is lots of room for more training &...

Modesto, CA
Reviewed 21 October 2016 via mobile

Most have a lot of character and if they are well maintained can be a good stay. Price was right, staff friendly and helpful especially the men who do maintenance, room was large and bedroom had door, two tvs, refrigerator but no freezer, across the street from a favorite seafood restaurant, nice size Fitness Center with good equipment except for...

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Thank MaryModesto
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear MaryModesto, First let me start by thanking you for staying with us as well as providing feeback on your stay. I want to apologize for your experience being anything less than great, I have passed on all the feedback provided to the managers over each department and can assure you that we will address all issues and fix them....

Bostwick, Ga
Reviewed 17 October 2016

Even though there is construction, remodeling going on in the hotel, it was quiet and pleasant. The rooms are a little dark, so I hope that lighting will be a part of the renovation. We arrived late and did not want to wait in line at the restaurant across the street, so we decided to eat in the lobby bar...

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Helpful?
Thank Fisherman100
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Fisherman100, I am glad to know that your stay was pleasant. I will be sure to let the chef know of the good job as well. I hope that the next time your travels permit that you stay with us we would love for you to see the continuous renovations to the hotel. Have a great day! Aireana A....

Pottsboro, Texas
Reviewed 7 October 2016

Sharae Sass & Abria Roach were the bomb diggity. They were so awesome. Helped us with Uber and made our night. Rode in for the Lace Grace & Gears Rally and were super tired and they made our night. 100% customer service.m

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Helpful?
Thank reedlelynn
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Reedlelynn, I am so pleased to hear that my ladies at the desk were able to assist you with transportation around Beaumont. I will be sure to sing praises to them, we hope to see you again soon. Have a great weekend! Aireana A. Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to a worry-free stay at the Holiday Inn Beaumont Plaza located just minutes from the heart of Beaumont, Texas. Take the stress from traveling as you relax in the garden atrium with a cascading waterfall or ride on our free shuttle to Southeast Texas Regional Airport (BPT). Our hotel invites you and your family to relax in our 24-hour, indoor pool area, which also offers a whirlpool, fitness center and adjoining sundeck. ... more   less 

Additional Information about Holiday Inn Beaumont Plaza

Address: 3950 I-10 South at Walden Rd, Beaumont, TX 77705
Region: United States > Texas > Texas Gulf Coast > Beaumont
Price Range: €85 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Beaumont Plaza 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Holiday Inn Beaumont Plaza Hotel Beaumont
Beaumont Holiday Inn
Holiday Inn Beaumont Plaza Texas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Beaumont Plaza staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Beaumont Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not accept a room on the 7th or 8th floors”
 of 5 bubbles joakley815, 9 Nov 2016 | Read review
“There is a big waterfall in the lobby and it can be heard from rooms on the same side as the waterfall. But it's a good ambient sound.”
 of 5 bubbles VicYzC, 25 Oct 2016 | Read review
“517 quiet and newly renovated”
 of 5 bubbles 641tedw, 26 Jul 2016 | Read review
“All rooms are good.”
 of 5 bubbles jhatfield20, 9 Jul 2016 | Read review
“hot air rises”
 of 5 bubbles seanm3116, 7 Jul 2016 | Read review
5 of 5
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