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Motel 6 Los Alamos NM

Traveller (3)
Room & Suite (3)
Dining (1)
About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
HOTEL CLASS
28Reviews
6Photos
0Q+A
9Room tips
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I love staying in cheap hotels but this one is the reason you have to be careful when doing that. Really this is awful. I can't even figure out why Motel 6 would let them hang their name on it. Even the sign is collapsing. It used to be a much bigger hotel but half of it was
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Usually a Motel 6 is nothing special but clean, "serviceable," and adequate for a night's rest, but this one was dirty, tired, and badly needed work. For instance, the sheets were really old and paper thin, the carpets and bedspreads were dirty, and even the old, cracked toilet
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After having reservations for over a month in advance, i arrive to find the property is being gutted and not in operation. It seems they forgot to notify me about this "issue" with my reservation. The only employee at the property denied any reservations until I showed her the
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Response from 6Team, brand expericened team member at Motel 6 Los Alamos NM
Responded 7 Aug 2015
Dear Guest, Thank you for taking the time to share your review. We apologize for the inconvenience our renovations caused you while we make improvements for our guests. The service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We do accommodate our smoking guests with assigned smoking rooms and are sorry you experienced dissatisfaction as a result of this policy. We apologize for your unpleasant stay as a result of the concerns you describe. It is important for all of our guests to feel welcomed, receive the highest level of service, respect and hospitality. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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Decent size room, ours appeared clean. Ok for a night since the price was right. Wi-Fi was spotty. They "ran out" of coffee which was poor since it's the only thing available in the morning (no breakfast) Ice machine was broken & still broken 3 days later when we returned.
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Response from 6Team, Brand Experience Team member at Motel 6 Los Alamos NM
Responded 7 May 2015
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay in regards to our amenities offered at the property. We are glad to be able to provide Wi-Fi to our guests, but apologize for the inconvenience you experienced with the connection to the network. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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This was a nice place for a one night stay. The bed was very comfortable. However, there is no coffee in the room and the water system was really awful. If you need a shower, go somewhere else. It is a motel that needs more than remodeling though.
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Response from 6Team, Brand Experience Team member at Motel 6 Los Alamos NM
Responded 23 Apr 2015
Grace, Thank you for your feedback. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort, maintenance and amenties issues concerns you describe. We are sorry to hear about the inconvenience you experienced with the water temperature during your stay, however Motel 6 is indeed earth-friendly contentious utilizing 80 percent recycled material flooring, low-flow toilets, high efficiency laundry equipment and energy-efficient lighting to decrease the company's ecological footprint and keep room rates low for years to come. Our standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe with the expectations of amenities. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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Photo provided by managementMotel 6 Los Alamos NM
Guest Room
Photo provided by managementMotel 6 Los Alamos NM
Guest Room
"Look elsewhere. Total disaster."
"Go elsewhere"
"Don't stay here its Yuck"
"Go elsewhere."
"go to a different place--I don't know that there would be a good room at this place!"
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LOCATION
United StatesNew MexicoLos Alamos
NUMBER OF ROOMS
116
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