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Holiday Inn Express & Suites Del Rio

HIExpress.comUS$122*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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83 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Reviewed 1 week ago

Friendly staff , quiet hotel, ,clean comfortable rooms. Bed was very comfortable , with pillows that were marked with soft or firm. The breakfast bar was hot , clean and had plenty of choices. I would stay again.

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Helpful?
Thank Lee L
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Lee L, A pleasant stay is what we strive to provide our valued guests each and every stay! Thank you for your generous review and kind words. On behalf of our team, a heartfelt thank you! I am very pleased to hear that your stay was to your satisfaction and our services met your needs. Thank you again, and...

Lubbock, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 22 June 2016

My family has stayed here twice and I'm reviewing again because it's such a great HIE. The beds/ linens were extremely clean and comfortable which is a big deal to me, breakfast was terrific, and the pool is the nicest pool. It's obvious the manager and staff are professional and hard working.

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Helpful?
Thank Dan-Cathy
About Hotel's Favourite Review
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Dan-Cathy, Thank you very much for your kind review! I am very happy to hear that your stay with us again met your expectations. Our guests are very important to us and we show that in all we do. We appreciate your acknowledging our efforts as our goal is to meet and exceed our guests expectations on each stay....

Dallas, Texas
Reviewed 3 weeks ago

Folks were nice and check in was nice but it is a tired Holiday Inn Express and management probably knows this already. Its location is fine as it is close to eateries, gas stations, etc. so it behooves Holiday Inn to make this property a showcase.

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Helpful?
Thank itkah
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Iris, Thank you for your review and honest feedback. I'm glad to hear that your stay with us was somewhat satisfactory but for your concern regarding the property's appeal.I extend to you my sincerest apologies. You are correct: I am fully aware of some needed updates to our hotel and it is a work currently in progress. Our valued...

Royse City, Texas
Reviewed 30 March 2017 via mobile

I will stay here again if I'm in the area. This is your typical HIE and for the most part they are consistent. The staff was pleasant and courteous. The rooms were clean and comfortable. The towels do need an update as they felt a little like sandpaper. They have free breakfast of course. The rooms seemed to be very...

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Helpful?
Thank rnorred
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi morred, Thank you for your generous review and kind words! I am happy to hear that your stay with us was to expectations and our accommodations met your needs. I have addressed your concerns regarding the towels with our Housekeeping department and we will improve on that immediately. Please accept my apologies for the condition of the towels. Our...

Reviewed 20 February 2017 via mobile

Typical which is a good thing. Good location next to large mall with movie theater. Good rates-Hampton Inn across the street was $30 more. Comfortable bed and pillows. Breakfast typical. Again no surprises

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Helpful?
Thank Angie N
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Angie N, Thank you for being our guest recently and for taking the time to share your experience with us. We are happy to hear that your stay was a comfortable one and met your needs. Our valued guests are what we are all about, and are truly at the heart of all we do. Thank you again for...

Bozeman, United States
Reviewed 9 February 2017

Fast and efficient check-in but not very welcoming. Asked for and received a top floor room that was clean and quiet. The property is located about one block from the main street through town which kept traffic noise to a minimum. Good value for the price.

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Helpful?
Thank Jim S
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Jim S, Thank you for sharing your experience with us. I am very happy to hear that your stay was for the most part a satisfying one. I apologize for the less than welcome experience upon check in. This is not what we are known for, and I have addressed your concern with my team for immediate improvement. It...

Cibolo
Reviewed 12 October 2016

The room could use some updating. The bathroom door appeared to be temporary. No hooks for hanging wet towels or clothes while changing. Nice to have small fridge, micro and coffemaker. A/C was noisy. Good location with Rudy's BBQ across the street and mini mall next door. We booked at last minute and were lucky to get a room as...

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Helpful?
Thank donnabL7555GF
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Donna B , I appreciate you taking the time to share your thoughts on your recent stay with us. I am very sorry to hear that your room experience was not to your expectations. Your room in particular was in process of a much needed bathroom door replacement . To allow for availability of the room, a temporary door...

Reviewed 17 August 2016 via mobile

This hotel was SO CLEAN and so awesome the beds were very very comfortable. Would definitely recommend this hotel breakfast was included but we didn't do the free breakfast. The complimentary shampoo,conditioner,& lotion was Bath & Body Works this was awesome and they also had complementary bottled water. ALL WAS PERFECT BUT DESK CLERK WHEN WE CHECKED IN AND WHEN...

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Helpful?
Thank Bebevee59
Dallas, Texas
Reviewed 11 July 2016

Beds very comfortable, room clean and hotel well kept. Coffee in room was poor and they had no regular (only decaf). Breakfast in lobby was mediocre but adequate. All in all, not a bad place to stay. Location is central and convenient to all of Del Rio. Check-in accommodations and room requests were honored and appreciated.

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Helpful?
Thank Sarah M
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Sarah M, I want to thank you for sharing your experience with us at the Holiday Inn Express Del Rio. I am delighted to hear that your stay was a pleasant one for the most part. I am sorry to hear that the quality of our breakfast was not to your satisfaction. I have shared your concerns with our...

Canyon, Texas
Reviewed 10 July 2016

I traveled to Del Rio for business and chose this hotel from the reviews.Great place to stay the room was clean the air conditioner worked very well. The desk staff was great and offered a great location for supper. The breakfast had a good variety. Will stay here again.

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Helpful?
Thank moe40moe
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi moe40moe, Your generous review is very much appreciated. I am happy to hear that our positive reviews were a factor in your decision to stay with us. Our guests are everything to us. We want our guests to have the best experience when staying with us and it is a goal we strive for everyday. I am very pleased...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Del Rio

Address: 2410 N Bedell Ave, Del Rio, TX 78840-8024
Region: United States > Texas > Del Rio
Price Range: €98 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Del Rio 2.5*
Number of rooms: 93
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Del Rio staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express & Suites Del Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor room facing the pool was quiet.”
wbruyere, 15 Jun 2016 | Read review
“I stayed on first floor and had no noise issues.”
MichaelNema, 3 Feb 2016 | Read review
“Even though we were close to the elevator, our 6th floor room was offset and we did not hear any elevator noise.”
joycec27, 25 Sep 2015 | Read review
“upper floors are very quiet”
TravelTankerman, 6 Sep 2015 | Read review
“elevator is rather slow.”
4gbutler, 27 May 2015 | Read review
5 of 5
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US$122* /night
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Prices are for 1 room, 2 adults
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