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The Marker San Francisco, A Joie de Vivre Hotel

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The Marker San Francisco, A Joie de Vivre Hotel
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2,390 Reviews from our TripAdvisor Community

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There are newer reviews for The Marker San Francisco, A Joie de Vivre Hotel
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Showing 2,166: English reviews
Toronto, Canada
Reviewed 17 October 2014

The hoteliers renovating to serve us better. That's great except let people know that you've no kitchen and that all your advertised spas are closed as well. Pretty bad to. Continue this. Charge full price for half the service and products.

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Helpful?
6Thank Scott G
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Scott G, I am sorry to hear you feel that we did not disclose that our restaurant would be closed during your stay with us. We closed the restaurant on August 1st of this year and we have the information on our website and we have asked our partner websites to disclose this information, as well. We sincerely value our...

Portland, Oregon
Reviewed 17 October 2014

I've stayed in Monaco's over the years and have forgotten just how good they are. I come to SF a lot and often struggle w decent hotels at a decent rate- Hotel Monaco was pretty close to perfect. The location is excellent (a few blocks from Union Sq.) with great shopping and dinning at your doorstep. The lobby was lovely-...

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Helpful?
3Thank Aaron212
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear Aaron212, Wow. Thank you for the glowing remarks. You have made us sound perfect. We know we are not, but we like that you made us sound that way. Yes, our restaurant is under renovation. If you are out of the hotel during the day, you probably won’t even notice. We know the lack of a bar and restaurant...

Atlanta, Georgia
Reviewed 14 October 2014

Decided to stay at this hotel because I was at the Monaco in Washington DC the month before. Love it! While others in my group stayed at the more 'business type' hotels - Hilton and Marriott, I was experiencing the quiet, boutiquey loveliness of the Monaco. Service here is great - and I love the coffee in the morning/wine in...

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Helpful?
2Thank susiega
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear susiega, Thank you for commenting on the high level of service you received while you were here. We really try hard to make our guests feel welcome and cared for and I am happy to hear we accomplished our goal. We, too, can’t wait for our restaurant to be re-open. It will be a couple more months, but we...

Clarkston, Michigan
Reviewed 14 October 2014

We have stayed at a lot of Kimptons. Last year we stayed at the Argonaugt in the Wharf area. We loved that hotel, but wanted to get another vantage point to explore the city. We chose this hotel given it's proximity to Union Square. It's very close, but not on top of the square. The area the hotel is in...

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Helpful?
4Thank carriebleu
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear carriebleu, Thank you for saying the staff was excellent. We are really trying to overcompensate while our restaurant is under renovation and I am glad that feeling came through. I am glad you know about our other properties here in San Francisco. Best, Jason

Austin, Texas
Reviewed 13 October 2014

First of all, don't get lost the neighborhood is not safe and smells terrible. The room was fine but a bit noisy due to sirens all night. The staff was lacking. I put in my profile that I didn't want down in my room (allergic) - when I checked in at 4 the room "wasn't ready" because they hadn't seen...

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Helpful?
Thank Liz E
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear LizardAtlanta, It definitely sounds like we missed a lot of areas of opportunity with you during your stay. Please feel free to reach out to me directly and I hope we can resolve some of these issues. I look forward to hearing from you. Thanks, Jason

Charleston, South Carolina
Reviewed 13 October 2014

Very comfortable, clean, and classy Boutique hotel. Our room was small, but quiet and clean. Restaurant was closed for renovations, but light breakfast was provided in the parlor, as well as wine in the afternoon. Front desk staff was helpful for tour and dining suggestions. Location was an easy walk to Union a Square and Chinatown. Prices were more reasonable...

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Helpful?
1Thank SlomoRootlinger
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear SlomoRootlinger, Thank you for taking the time to write this lovely review. We are sorry we were not able to showcase our restaurant. We waited 20 years to renovate it, so it is about time. We can’t wait for you to see it when it reopens. Best, Jason

Monticello ny
Reviewed 13 October 2014

The Kimpton chain is really great! This was the second property I stayed in during the past 6 months and both live up to the reviews. The Monaco SF is a boutique hotel near Union Square and has a long history. It has been faithfully upgraded to very modern standards without losing its historical look and value. The lobby is...

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Helpful?
Thank steveboces1
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear steveboces1, I think staff at a hotel can be the true differentiator. And I am thrilled that our staff exceeded your exceeded your expectations. We hope you become a regular. Best, Jason

Chicago, Illinois
Reviewed 12 October 2014

My wife and I recently stayed at the Hotel Monaco for 4 night stay while primarily sightseeing in San Francisco. The hotel staff was very friendly and all interactions with them were positive. The room was big enough and very clean but lacked a bathroom vent fan which made it hard to shave after my wife used the shower, My...

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Helpful?
Thank CHIJDB
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear CHIJDB, Thank you for taking the time to write a review about your stay. I am sorry to hear about the bathroom fan not working properly. I will make sure our engineering department corrects that issue. I agree with you that we do not have enough seating sometimes for all of our guests during the wine reception. We probably...

Nashville, TN
Reviewed 9 October 2014

The room is beautiful and very spacious. Extremely friendly staff and amazing location. We have 2 boys and within an hour of check-in, the staff showed up with snacks for the boys and the hotel's goldfish, Rex, for our stay. I am blown away! How sweet is that? Lovely fireplaces and complimentary fruit/pastries in morning, Nightly 5PM cocktail hour.

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Helpful?
3Thank Rwgaston
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear Rwgaston, We are glad to hear your boys enjoyed having Rex the goldfish stay with you during your stay. Rex has a tendency to stay up late and watch movies, but I am glad to hear he behaved himself while staying with your family. Best, Jason

Reviewed 9 October 2014 via mobile

Such a nice collective of staff there! The hotel was going through construction but they were as accommodating as possible. The bathrooms could use an update but it is clean and again, the staff couldn't be better - Brooke & Laura at the front desk were great. The lobby is also awesome!! Brad

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2Thank BradNathan
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear BradNathan, Thank you for mentioning how accommodating the staff was during your stay. We know we are not able to provide all of the amenities on property at this time, but we want you to know that we have several options we can provide you. We hope you come back for a future visit. Best, Jason

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Housed in a turn-of-the-century building in the heart of downtown San Francisco, The Marker, a Joie de Vivre Hotel, is located just steps away from the historic beauty of Union Square. Distinct among San Francisco's lifestyle hotels, the signature warmth permeates the property from the service to the design of the interiors. Surrounded by the city's top theaters, restaurants, museums and shops, the urban boutique hotel features 208 newly renovated, vibrant and stylish guestrooms. The Marker celebrates the vibrancy of the city and the dynamism of its guests through innovative programming and thoughtful service. Guests can enjoy thoughtful special amenities including unlimited PressReader access for the digital newsstand, bicycle rentals to explore the city, in-room spa services and more. The lobby living room's plush, over-sized couches and curated local activations beckon guests to stay a while and soak in the comfortable, social atmosphere while unique programs, steeped in local authenticity, connect guests to the best of the destination. In addition, guests can enjoy the hotel's new dining concept, Tratto, a spirited bar-driven restaurant serving rustic Italian fare with modern sensibilities and casual, communal-style dining. ... more   less 

Additional Information about The Marker San Francisco, A Joie de Vivre Hotel

Address: 501 Geary St, San Francisco, CA 94102-1640 (Formerly Hotel Monaco San Francisco - a Kimpton Hotel)
Region: United States > California > San Francisco > Union Square
Price Range: €208 - €415 (Based on Average Rates for a Standard Room)
Number of rooms: 208
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco
Hotel Style:
#30 Romantic Hotel in San Francisco
#32 Family Hotel in San Francisco
#35 Business Hotel in San Francisco
#52 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Marker San Francisco, A Joie de Vivre Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room looked at an adjacent building's wall, so try to ask for one farther down the main hall.”
 of 5 bubbles JayW913, 18 Mar 2017 | Read review
“Higher floors are quieter”
 of 5 bubbles suzanneb483, 2 Mar 2017 | Read review
“we stayed in a couple of rooms there and all were great.”
 of 5 bubbles hrgarrett, 1 Mar 2017 | Read review
“The ones overlooking Geary feel more lively.”
 of 5 bubbles mwhMHS, 22 Feb 2017 | Read review
“Ask for a suite! You won't regret it!”
 of 5 bubbles micheledN4244VZ, 15 Feb 2017 | Read review
5 of 5