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Hotel Union Square

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Hotel Union Square
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1,545 Reviews from our TripAdvisor Community

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Showing 1,286: English reviews
Vancouver, Canada
Reviewed 24 April 2014

Thin walls. No windows in room that looked outside. 2 small windows that looked into a ventilation shaft and were locked. Light in bathroom broken. Door card reader faulty. Too hot in room and mobile air con was stuck on high. Sounded like an F16. When air con was off you could hear all the hotel maintenance staff talking.

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Helpful?
Thank SmashingPete
mannehaut, Guest Relations Manager at Hotel Union Square, responded to this review

Dear SmashingPete, Thank you for taking the time of writing a comment about your stay, I am very disappointed to read that you did not feel comfortable staying with us. I truly apologize for those circumstances. Our hotel is more than a 100 years old and we do have very different room types also facing the street. I wish you...

London, United Kingdom
Reviewed 19 April 2014

If you're looking to be right near Union Square but not paying a fortune, this is a reasonably-priced hotel (I wouldn't call it "boutique" myself) with pleasant staff and the kind of rooms you'd expect in an old SF building - a bit small, but perfectly clean and adequate. If you're doing San Francisco "right" you're not going to be...

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Thank BravoCharlie99
Chicago, Illinois
Reviewed 18 April 2014

Great Location. -- Near Cable Cars, Union Sq, Shopping. We reserved a Kids Suite - large corner room with trendel bed for kids and excellent king bed for parents. Kids loved it. Parking $40 overnight. Hotel located in the city and you should expect noise - however we were up early and it wasn't a problem for us. Just one...

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Helpful?
Thank Paul S
Personality H, General Manager at Hotel Union Square, responded to this review

Hi Paul S, Thank you so much for taking your time and share you experience with other travelers. It is very important for us for us to know what made your experience special, as well as points of improvement. Please let us know if we can be of any assistance in planning for your next trip to San Francisco. We...

London, United Kingdom
Reviewed 15 April 2014

Great location - train from airport stops about 200m from hotel near cable car starting point, near union sq - macy's etc and loads of restaurants Room was decent size, nice bathroom, good value for money, cute little touches makes it a pretty design they even offer free coffee in the morning and wine in the evening! wifi in room...

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1Thank rolly12
Halifax, United Kingdom
Reviewed 9 April 2014

We loved our stay here. We had a great sized room with a fab shower, fridge, safe and big comfy bed. Hotel was nicely decorated and high standards of cleanliness. Great location and despite being in the city we didn't find the noise a problem. The only thing missing was a kettle.

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Helpful?
Thank Katyratbag
HULL CITY
Reviewed 6 April 2014

We stayed here in Febuary for 3 night, the rooms clean a little dark, all you required for a short stay, breakfast was plentifull, very cenral, shops and restaurant right on you door step. Open bus across the road takes you to the pier and fishemans wharf. we found this very usefull. There is a pool, the area looked nice...

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1Thank Jacky G
San Francisco
Reviewed 28 March 2014

Although Hotel Union Square has an excellent location, the room I stayed in was incredibly small and a major disappointment for the price I paid. Bathroom and work desk space was also not up to par. Flimsy work desk chair too. Security lock didn't work either and it took me an average of 12 times to enable the room key/card...

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2Thank Tristarsbr
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Tristarbr, First of I would like to thank you for taking the time of leaving a review on Trip Advisor. What a disappointment to read that your stay did not match your expectations. I am terribly sorry that you had some issues with your lock and the furniture in your room. I don't know if we had the opportunity...

Jakarta, Indonesia
Reviewed 26 March 2014

I'm staying at this hotel for 4 nights (5 until 9 March 2014) with my husband at the 3rd floor. This is our first trip to US and since we will have a long trip, we brought heavy baggage. On day 2, the one and only lift available in this hotel is out of service and continued until the last...

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Helpful?
2Thank pinkdonuts
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Pinkdonuts, Thank you very much for taking the time of writing a review about your stay. I am very disappointed to read that you did not have a good experience while staying with us. First of all I would like to apologize for the inconvenience of the main elevator being down. While waiting for it to be repaired we...

Cheltenham, United Kingdom
Reviewed 20 March 2014

We stayed for three very enjoyable nights. Easily reached by BART from the airport. Great location near cable car terminus and street car route. Very friendly and welcoming on reception and helpful concierge. Recently refurbished room overlooking the street with no noise problem from traffic or cable car. Useful diner two doors up for breakfast. We missed the wine receptions...

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2Thank MandL-Cheltenham
Fort Worth, Texas
Reviewed 18 March 2014

This ended up being a gem of a location to stay at having a business function near by. Close to anything you'd like to do downtown including great restaurants, BART and trolley cars. Staff was very friendly and helpful. I would have given a 5, but during our stay there were elevator issues and then something going on with the...

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Helpful?
1Thank Phil S
Personality H, Manager at Hotel Union Square, responded to this review

Greetings Phil S Thank you for staying with us at Hotel Union Square. We are very happy to hear that you had a good experience and you enjoyed the great location. We hope to see you again during your future visits to San Francisco. Thank you for sharing your experience with us! Best Regards Domitille Montoro Hotel Manager

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more   less 

Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102-2204
Region: United States > California > San Francisco > Union Square
Price Range: €157 - €364 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Union Square San Francisco
Union Square Hotel
Hotel Style:
#43 Family Hotel in San Francisco
#72 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Union Square staff and other travellers.
17 questions
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Liverpool, United Kingdom
4 months ago
Merced, California
4 months ago
Queen Creek, Arizona
9 months ago

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Questions? Get answers from Hotel Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quieter rooms request”
 of 5 bubbles naeuny, 23 Jan 2017 | Read review
“Ask for rooms not facing street, they're quiter”
 of 5 bubbles morn_c2017, 4 Jan 2017 | Read review
“If you're bothered by noise I'd suggest you bring your earplugs, most likely for all rooms.”
 of 5 bubbles Super593, 27 Dec 2016 | Read review
“Choose this hotel if you do not want to sleep”
 of 5 bubbles EadaYeoh, 21 Dec 2016 | Read review
“Make sure you get a suite or larger room.”
  • The chair in the room.
 of 5 bubbles 212sherih, 12 Dec 2016 | Read review
5 of 5