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Hotel Union Square

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1,526 Reviews from our TripAdvisor Community

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Showing 1,267: English reviews
Masterton, New Zealand
Reviewed 20 May 2014

This hotel has great location, equidistant between Union Square and the Powell St BART station. All the major department stores are within two-three blocks of easy walking and there is a cable car stop right outside. We asked for a quiet room and got an inside-facing one on the second floor. The room was well-fitted but small - no smaller...

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Helpful?
2Thank BellsNZ
Personality H, Guest Relations Manager at Hotel Union Square, responded to this review

Hi BellsNZ , Thank you for sharing your positive experience. We are glad you enjoyed your stay with us, and found the location convenient and the staff helpful. We hope you will choose Hotel Union Square for your next stay in San Francisco. We look forward to seeing you soon! Domitille Montoro Hotel Manager

Reviewed 19 May 2014 via mobile

The hotel is right in the center and is close to literally everything. You could not go wrong with the location. It is absolutely perfect. The staff are super friendly and very helpful. Check in check out were a breeze. No fuss. Special shout out to Jewel from the concierge. Jewel was very nice and gave me helpful tips and...

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Helpful?
1Thank Khaye B
Personality H, Guest Relations Manager at Hotel Union Square, responded to this review

Hi Khaye, Thank you for staying with us at Hotel Union Square. We are very happy to hear that you had a great experience and enjoyed the location and the helpfulness of the staff - especially Jewel! We hope to see you again during your future visits to San Francisco. Thank you for sharing your experience with us! Best Regards,...

Vancouver, Canada
Reviewed 16 May 2014

great location, very convenient parking, very accommodating staff, comfortable rooms, reasonably priced. even more so considering the location and the free happy hour. nice iphone door key too! will be back for sure,

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Helpful?
1Thank David39087
Personality H, Guest Relations Manager at Hotel Union Square, responded to this review

Hi David39087, Thank you so much for taking the time to write such a nice review and share it with other travelers. We are happy to hear you enjoyed the wine hour and iPhone room key. Please let us know if we can be of any assistance in planning for your next trip to San Francisco. We look forward to...

Toronto, Canada
Reviewed 12 May 2014

Great location in an old hotel that has been well maintained and updated. Service was attentive, and the rooms feel modern in spite of the age of the building. We will stay here next time we are in SF! This hotel can't be beat for the price.

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Helpful?
Thank withoutahintofirony
Personality H, General Manager at Hotel Union Square, responded to this review

Dear withoutahintofirony, Thank you very much for sharing your experience with us and with other travelers. We are very happy to hear that you enjoyed your stay with us and we look forward to welcoming you again at Hotel Union Square. Domitille Montoro Hotel Manager

Maidenhead
Reviewed 8 May 2014

The hotel is in a great location with the cable car opposite the hotel and Bart station at the end of the street. I liked the design of the hotel and the staff were friendly. Our room however was a little small. It is ideal for a single person, but too cramped for a couple. Having wireless internet in the...

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Helpful?
Thank Ruthie23988
mannehaut, General Manager at Hotel Union Square, responded to this review

Dear Ruthie23988, Thank you for taking the time of leaving a comment about your stay. It seems like you enjoyed your stay with us, with the exception of the size of your room. Hotel Union Square has some rooms on the smaller side but also has a lot of different room types and some larger rooms as well. If you...

Makati, Philippines
Reviewed 7 May 2014

Hotel is very near Cable car and Bart Station and most of the shops. Hotel Staff especially Jewel was very helpful to all our needs. Rooms are big and modern. Bathroom is very nice with a cool shower and bath tub. I will definitely come back here.

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Helpful?
1Thank Plan Y
Personality H, Manager at Hotel Union Square, responded to this review

Hi Plan Y, Thank you for staying at Hotel Union Square, and for taking your time to write such a nice review. We are happy to hear you enjoyed your stay with us. We hope you will think of us again on your next visit to San Francisco. We hope to see you soon! Best Regards, Domitille Montoro Hotel Manager

Newcastle
Reviewed 2 May 2014

Very close to trams and other transport links - busy shopping, retail and entertainment areas close by. This hotel was clean and served us well for a 3 night stay. The room was hot and stuffy in the warmer days but 30 mins of the a/c fixes it. My only complaints would be that the pillows are low quality with...

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Helpful?
1Thank MRfromNewcastle
Personality H, Guest Relations Manager at Hotel Union Square, responded to this review

Hi MRfromNewcastle, Thank you very much for choosing Hotel Union Square during your trip to San Francisco. We are so glad that you enjoyed your stay with us. We will be sure to share your feedback with the housekeeping staff. We hope to see you again in the near future. Best Regards Megan Brandt, Guest Relations

Reviewed 30 April 2014

When we first arrived to the hotel, the mousy voiced receptionist couldn't find our reservation that we had pre-payed for. It took a while to find the reservation, and the girl didn't seem to care or try to find it. The room had a duvet blanket without a duvet cover, just a sheet under it (did not feel fresh at...

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Helpful?
2Thank Ppfd
mannehaut, Guest Relations Manager at Hotel Union Square, responded to this review

Dear traveler, Dear guest Thank you for taking the time to contribute a review. I do apologize deeply that your stay with us wasn't what was expected and I understand you are disappointed. I am sincerely sorry that you did not get the Service you were asking for and rest assured that this matter will be addressed with the Front...

Fresno, California
Reviewed 28 April 2014 via mobile

Stayed at Hotel Union Station for a long weekend. We very much enjoyed our room, and made use of the coffee and wine service. The staff, especially housekeeping, was incredibly helpful and pleasant. The location is great as are the accommodations. I recommend HUS for your next San Fran trip!

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Helpful?
1Thank Victoria J
Montpellier, France
Reviewed 27 April 2014

I stayed at the Hotel Union Square in San Francisco for 6 nights. The location is perfect, right in the middle of Union Square and the cable car and Bart stations are just near by. The staff is nice and they take the time to help you when you ask for directions. Our room was clean but so tiny, we...

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Helpful?
Thank Faïza R

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more   less 

Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102-2204
Region: United States > California > San Francisco > Union Square
Price Range: €145 - €482 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
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Also Known As:
Union Square San Francisco
Union Square Hotel
Hotel Style:
#43 Family Hotel in San Francisco
#73 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Union Square staff and other travellers.
17 questions
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Liverpool, United Kingdom
2 months ago
Merced, California
2 months ago
Queen Creek, Arizona
8 months ago

See all questions (17)

Questions? Get answers from Hotel Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms not facing street, they're quiter”
 of 5 bubbles morn_c2017, 4 Jan 2017 | Read review
“If you're bothered by noise I'd suggest you bring your earplugs, most likely for all rooms.”
 of 5 bubbles Super593, 27 Dec 2016 | Read review
“Choose this hotel if you do not want to sleep”
 of 5 bubbles EadaYeoh, 21 Dec 2016 | Read review
“Make sure you get a suite or larger room.”
  • The chair in the room.
 of 5 bubbles 212sherih, 12 Dec 2016 | Read review
“I was in the 6th floor and it was great! ZERO noise!”
 of 5 bubbles 859kathyam, 23 Nov 2016 | Read review
5 of 5
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