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Hotel Union Square

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Hotel Union Square
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1,480 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Union Square
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Showing 1,224: English reviews
Toronto, Canada
1 review
Reviewed 2 weeks ago

this hotel is misleading customers by the photos they post. The must have renovated a few floors but not all. I suppose the people who love the hotel stayed in the renovated part however if you dont get one Of those RUN. There is a terrible mold smell, dirty, bathroom ceiling falling in and shower not working. Dark, dreary. Had... More 

Review collected in partnership with this hotel

Helpful?
Thank lisamsn
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share this unfortunate experience with us. We apologize your stay was less than excellent and value your feedback. We will review this with our team to help us improve in the future. Thanks again. More 

Los Angeles, California
2 reviews
Reviewed 2 weeks ago

Fantastic and centrally located. Great bed and bathroom. Service for check in and check out was very seamless and the concierge was very helpful. The great thing was that at 5pm every day the hotel offered wine.

Review collected in partnership with this hotel

Helpful?
Thank Hratch K
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star experience with us! We are delighted to hear you had a wonderful stay. We hope to see you again soon. All the best. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Clean, comfortable room in a great location. Exactly what we needed. Arriving to find out we had been given a free upgrade to a Penthouse Suite was a pleasant surprise! Staff were very friendly & keen to help in any way they could.

Review collected in partnership with this hotel

Helpful?
Thank Knoxjnr
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your wonderful stay with us! We strive to offer a 5 star experience for all of our guests and are pleased this was the case for your recent visit. We certainly hope to have the pleasure of seeing you again in the near future. All the best. More 

Victoria, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Couldn't be happier with this hotel. Staff very helpful, location was great and the room was a reasonable size compared to another hotel we have previously stayed at in San Francisco. Evening wine in the lobby as we checked in was a pleasant welcome for us. Bathroom was large and water pressure in shower was good

Helpful?
Thank Kathryn Q
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star experience with us! We are delighted to hear you loved our location and found our staff friendly and helpful. We hope to have the pleasure of seeing you again soon! All the best. More 

Tel Aviv, Israel
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

We spent 4 nights at the hotel. It is perfectly located in saf Francisco's center. We got 2 rooms, ours was very large and although we didn't ask for it accessible for disabled. This ment a shower room almost as big as the bedroom. There was a window but it opened to an interior court so very dark. One of... More 

Helpful?
Thank MarcM2005
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for sharing your family stay with us! We are happy to hear you loved our location and staff! We will be replacing guestroom carpets in the coming months and apologize for this inconvenience. Also our parking is operated by a 3rd party company - Pro Park America, and I will speak to our team and their management to... More 

St. George's Parish, Bermuda
1 review
Reviewed 3 weeks ago

I will stay here again. Excellent location. Very friendly and helpful staff. High five to Ruben and his front desk partner. The decor was artistic; refreshing - not the typical cookie cutter hotel. I will tell friends to stay here

Review collected in partnership with this hotel

Helpful?
Thank KuhnJr
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for sharing your great stay with us! We are pleased to hear you found our staff to be very friendly and will recognize Ruben and the team for a job well done. We appreciate you recommending us to others and hope to have the pleasure of seeing you again soon! All the best. More 

Cherry Hill, New Jersey
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 weeks ago via mobile

One of the oldest hotels in San Francisco but one with charm and very clean. Small, but all the amenities you need. SUPERIOR LOCATION. Right near cable cars, shopping, and good dining options. Our room had a very comfortable bed, and a great overall feel with its exposed brick walls and decent bathroom. It's not big, but enough room for... More 

Helpful?
Thank JeffTraveler2000
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star experience with us! We are delighted to hear you found our location to be superior and beds comfy! We hope to have the pleasure of seeing you again soon. All the best. More 

Marilia, SP
1 review
Reviewed 3 weeks ago

The hotel is very confusing with lots of stairs. Windows do not isolate noises and you can hear many noises during the night. I slept badly every night, did not want to pay for the fee services, but they said that it was not optional.

Review collected in partnership with this hotel

Helpful?
Thank 522allans
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us. We apologize if you were awoken by the city sounds as we know how important a good nights rest is while traveling. We do offer complimentary ear plugs since due to our location in the downtown vicinity we tend to get some unwanted noise. We wish your stay... More 

1 review
Reviewed 3 weeks ago via mobile

Loved the place. I'm not in to large rooms or stuff in the hotel that takes away from the location as maybe I'm biased. The room was clean and the location ideal for being in the heart of it all. Right next to the BART system station which made it great from the airport so I didn't need a car.... More 

Helpful?
Thank wrmarley
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you very much for taking the time to share your 5 star experience with us! We love hearing guest feedback and are pleased you found our hotel to be in the heart of it all for SF! I will praise Harvey and the team for a job well done in making your stay great. We hope to have... More 

Wheeling, West Virginia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

I loved how affordable this hotel was and the location. Such a great value for what you get. The room was clean and the bed was comfortable. The staff were very friendly. There is also a 24 hour Walgreens right across the street, which I found very convenient. It is also walking distance to Market St. and great shopping.

Review collected in partnership with this hotel

Helpful?
Thank Melinda K
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for the wonderful comments about our hotel. We are pleased to hear you found our location convenient and staff very friendly. We hope to have the opportunity to see you again soon. All the best. More 

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more   less 

Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102-2204
Region: United States > California > San Francisco > Union Square
Price Range: €122 - €419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Union Square San Francisco
Union Square Hotel
Hotel Style:
#43 Family Hotel in San Francisco
#73 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Union Square staff and other travellers.
17 questions
Ask a question
Liverpool, United Kingdom
1 month ago
Merced, California
1 month ago
Queen Creek, Arizona
7 months ago

See all questions (17)

Questions? Get answers from Hotel Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in the 6th floor and it was great! ZERO noise!”
 of 5 bubbles 859kathyam, 23 Nov 2016 | Read review
“best location”
 of 5 bubbles 232lilap, 7 Nov 2016 | Read review
“Request an outside room with a window if possible.”
 of 5 bubbles 703nq, 3 Nov 2016 | Read review
“Avoid this hotel”
 of 5 bubbles VoxVolpe, 1 Nov 2016 | Read review
“Penthouse has a great private patio”
 of 5 bubbles 4guru, 17 Oct 2016 | Read review
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