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The Westin St. Francis San Francisco on Union Square

CancelonUS$299*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$372*
US$299*
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US$372*
US$325*
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The Westin St. Francis San Francisco on Union Square
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5,348 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin St. Francis San Francisco on Union Square
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Showing 4,860: English reviews
Knoxville, Tennessee
Reviewed 13 July 2014

My wife and I stayed here last Friday night. This was our second stay here. This is a landmark San Francisco hotel, and they do a great job. They have numerous historical displays in the lobby, and they are all very interesting. We had a wonderful room in the old part of the hotel that looked out over Union Square....

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Helpful?
2Thank David A
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Welcome back to the Westin St. Francis! I am happy to know you and your wife enjoyed your stay with us again. Regarding the elevators, it may get a little getting used to but we installed the key system as a security precaution for our registered guests. We look forward to welcoming you back again soon!

Brussels, Belgium
Reviewed 12 July 2014

Perfectly located downtown, in the heart of Union Square, so many things to see and do. This large and luxury hotel is a comfortable base camp for exploring the city, offering all the usual services of that kind of hotel at a very good quality level. By the way, at night, the lights on Union Square create a pleasant view.

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Thank Tianax
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for the feedback! We are happy to hear you enjoyed our perfect location on Union Square and we hope you will come back and see us again soon!

Singapore, Singapore
Reviewed 10 July 2014 via mobile

My wife and I stayed here for a week. As platinum SPG members we were kindly given a room (671) fit for a dog. It was tiny, had no natural light and looked across at other rooms affording us a view of other guests walking around naked while eating hamburgers! Service was poor and when asked for a late check...

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Helpful?
2Thank Claude_Vone
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

We are sorry to hear about the poor service you experienced. If you would please private message us at stfra@westin.com we would be happy to research further.

Reviewed 10 July 2014 via mobile

As a platinum SPG member my wife and I just stayed at this hotel. At no time was our platinum status recognized other than when we asked for a late check out. At which point the staff member laughed when she saw our room number (671). It was a shoebox with no light. Service in all was poor. The only...

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Helpful?
Thank Claude Y
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for your loyalty to Starwood and for choosing The Westin St. Francis. Your feedback is very important to us and I would like to extend my sincerest apologies for your experience while staying with us. Due to the age of our building, the guest rooms in the Landmark building vary in size. In the future, our Grand Deluxe...

Las Vegas, Nevada
Reviewed 9 July 2014

This was the nicest hotel I've ever stayed in. Right in the middle of Union Square. Truly felt like something I would see in the movies. The location was perfect for my first visit to San Francisco. We were fairly close to everything and a lot of sites were within walking distance. The room was astonishingly clean, very well decorated...

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Thank Melissa S
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

We are happy to hear you enjoyed our hotel right in the middle of Union Square along with the super comfy bed and floor to ceiling windows offering amazing views! We hope to welcome you back again!

Hoboken, New Jersey
Reviewed 9 July 2014

I recommend becoming a Starwoods member if you stay here because being a part of that program, they put me in a great room that overlooked Union Square. The location is great - so easy to walk to restaurants and stores and explore the city.

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Thank jersey826
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

we are happy to hear you enjoyed your stay with us and hope to welcome you back again soon!

Atlanta, Georgia
Reviewed 9 July 2014

Loved staying in the historic landmark building. The molding, high ceilings and crystal chandeliers transport you back to the turn of the century. Our suite had very comfortable furnishings and a fabulous view of Union Square. The concierge was very knowledgeable and helpful in arranging a limo for a large party dining at Gary Danko's. Thanks

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Helpful?
Thank GeorgiaAugusta
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

We are so happy to hear you loved staying in the historic Landmark Building! We are glad you were comfortable and that the concierge was so helpful. Please do come back and see us again!

Shenzhen, China
Reviewed 9 July 2014

If you want to visit San Fran and the area then this hotel is a perfect location to start your trip. Conveniently located in the center of SF yet very close to highway access it is a perfect location for exploring the city and neighbourhood. The hotel is older but the room quality and furnishings have withstood the test of...

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Helpful?
Thank DMEG86
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you so much for the feedback. We are happy to hear you found The Westin St. Francis to be in a perfect location to start your trip! We are glad to hear you experienced courteous valet service and enjoyed Bourbon Steak. We hope you will come back and visit us again soon!

Neston, United Kingdom
Reviewed 8 July 2014

25 hours awake after flying from the UK as you would imagine means that you are rather tired on arrival. The receptionist made sure that the check in was as speedy as possible. He had spotted that our booking was for a special occasion so we were upgraded to a higher floor. It took about 30 minutes to complete the...

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1Thank Ian g
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for the review! We are happy to hear the Front Desk Agent made sure your check in was as speedy as possible after your long journey. We are glad to hear you enjoyed our grand hotel and excellent location. We look forward to welcoming you back again in the future!

Stokesdale, North Carolina
Reviewed 8 July 2014

We really didn't spend very much time in the hotel however whenever we needed information about the area or places to eat we received great information. We totally enjoyed looking over Union Square and seeing the bay in the distance. Lucky for us we had more days that we could see the bay than not.

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Thank Tina B
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for taking the time to write a review! We are happy to hear you enjoyed great service and great views while you were here at the Westin St. Francis! We look forward to welcoming you back again!

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04/06/2017 05/06/2017
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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Region: United States > California > San Francisco > Union Square
Price Range: €195 - €484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Cancelon, Priceline, Cheap Tickets, TripOnline SA, HotelQuickly and HotelsClick so you can book your The Westin St. Francis San Francisco on Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin
Hotel Style:
#43 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#58 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. Francis San Francisco on Union Square staff and other travellers.
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Questions? Get answers from The Westin St. Francis San Francisco on Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms on the 10th floor facing Union Square were quiet”
251hildes, 20 May 2017 | Read review
“avoid the old suites”
68javierS, 19 May 2017 | Read review
“Upper rooms offer spectacular views”
484rj, 19 May 2017 | Read review
“Would recommend high floor facing Union Square”
477katrinr, 17 May 2017 | Read review
“Higher up to avoid traffic noise...”
O7995NQmarym, 17 May 2017 | Read review
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