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The Westin St. Francis San Francisco on Union Square

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The Westin St. Francis San Francisco on Union Square
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5,235 Reviews from our TripAdvisor Community

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Calgary, Canada
Reviewed 2 days ago NEW

I'm fortunate enough to travel to San Francisco a few times per year. There are a few SPG properties nearby to choose from if you are brand loyal. I have stayed at the St. Regis, Palace and the W, as well as the Fairmont. The Westin St. Francis has the best location by far. It's an older hotel with newer...

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Helpful?
Thank T A
Westin_St_Francis, Public Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear T A, Thank you very much for staying with us and for taking the time to share your comments about our hotel, The Westin St. Francis San Francisco on Union Square. You are a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We look forward to welcoming you back next week, and...

HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

Fantastic stay at this hotel. It is situated right at Union Square where the trams pass up and down the entrance of the hotel which is great. Macys shopping centre is just across the street plus its a short walk from the station. Plenty of shops nearby also. The staff were very friendly and could not expect any more from...

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4Thank Blaino316
About Hotel's Favourite Review
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis! There is no better feeling than knowing our guests enjoyed their time with us! We are very glad you enjoyed our Westin Workout room! We look forward to welcoming you back again soon, be well. Be Well, Randy Zupanski General Manager

New York City, New York
Reviewed 3 days ago NEWvia mobile

Summary: it's called a Westin, but the hotel is old and not very clean. For the amount of money you'll spend here, there are much better options I've stayed here a few times now. I like to stay a few times before I write a review. Pro's: staff at the front desk is beyond amazing. Super polite, always a great...

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Helpful?
Thank N K
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear N K, Thank you most sincerely for staying with us and for taking the time to share your experience at the Westin St. Francis San Francisco on Union Square. I regret to hear of the aspects that diminished what would have been a wonderful experience with us, but we do appreciate your feedback greatly as it will enable us...

Mannheim, Germany
Reviewed 3 days ago NEWvia mobile

The location of the Westin is just unbeatable. You step out of the hotel and step into Union Square. The hotel has spacious rooms and a lovely coffee to enjoy your morning cup of coffee and a bagel. The service is great and the personnel super friendly. The hotel is not new, oozes with history and is well maintained.

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Helpful?
Thank Krassimira
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Krassimira, Thank you most sincerely for having chosen to stay at The Westin St. Francis on Union Square and or sharing your experience on Trip Advisor. We are very glad you enjoyed the hotel and the convenience of our location. Please come see us again in the near future! Be Well, Randy Zupanski General Manager

Reviewed 3 days ago NEWvia mobile

The hotel is lovely. The room we had was quite small. Located in Union Square. Good access to restaurants and shopping. Parking is $62 per night. We moved our car to a public parking lot. Expensive but access to the city is great.

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Helpful?
Thank LucyBHoffman
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Lucy, Thank you most sincerely for choosing to stay at The Westin St. Francis on Union Square and for taking the time to share your experience on TripAdvisor. We hope to have the opportunity to welcome you back soon! Be Well, Randy Zupanski General Manager

Las Vegas, Nevada
Reviewed 4 days ago NEW

Great location. The common areas of the property are just beautiful. I had a room in the 'new' tower and it was OK. Nice enough, but not anything special. The bed was extremely comfortable and the curtains kept the light out. The downside was that one could not set the fan on the AC to run all night and the...

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Helpful?
Thank Shane W
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Shane, Thank you most sincerely for choosing to stay at The Westin St. Francis on Union Square and for taking the time to share your experience on Trip Advisor. We hope to have the opportunity to welcome you back soon! Be Well, Randy Zupanski General Manager

Hove
Reviewed 1 week ago

Firstly, a big thumbs up for a very good and consistent room service. However, as I was travelling for a conference and as the prices were astronomical the hotel overall and the room in itself definitely didn't live up to the price. Overall, quite "basic" in feel.

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Helpful?
Thank HogsB
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear HogsB, Thank you for choosing to stay at The Westin St. Francis on Union Square and for taking the time to share your experience as our valued guest. If I may, I would like to take this opportunity to share with you that our original Landmark Building is scheduled to undergo a multi-million dollar renovation during the first quarter...

Reviewed 1 week ago via mobile

Pros: - Great location - Great gym! - Good wifi (you'll need to pay for it though if you're not travelling on business) - Spacious rooms - Good front desk service Cons: - Room service could be better - Food is well overpriced considering the quality

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Thank mahoutsukai3
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear mahoutsukai3, Thank you for choosing to stay at The Westin St. Francis on Union Square and for taking the time to share your experience as our valued guest. We hope to have the opportunity to welcome you back soon! Be Well, Randy Zupanski General Manager

Reviewed 1 week ago via mobile

Stayed in a double room on the 17th floor of newer tower building. Room was spacious. Hotel is in a great location. The only problems we had with this hotel was that the "free" wifi included in our booking only included 3 devices, and it must be the same 3 during the entire stay. You are not able to rotate...

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Thank SmoothTravel101
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear SmoothTravel101, Thank you for choosing to stay at The Westin St. Francis on Union Square and for taking the time to share your experience as our valued guest. We hope to have the opportunity to welcome you back soon! Be Well, Randy Zupanski General Manager

Dubai, United Arab Emirates
Reviewed 1 week ago

Rooms are large on large halls but its all a bit old and tired. Tiny minibar, showers and toilets from 19th century. Its location is fabulous since you are really smack bang downtown but there are other more modern options

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Thank Michel V
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Michel, We greatly appreciate you taking the time to review your recent visit to The Westin St. Francis. Please allow me to take this opportunity to share with you that our original Landmark Building is scheduled to undergo a multi-million dollar renovation during the first quarter of 2018. On behalf of our entire staff, thank you for having chosen...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Region: United States > California > San Francisco > Union Square
Price Range: €201 - €471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Reservation Options:
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Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin
Hotel Style:
#42 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#58 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. Francis San Francisco on Union Square staff and other travellers.
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Questions? Get answers from The Westin St. Francis San Francisco on Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to get a room on a high floor, it can be noisy near street level.”
 of 5 bubbles TA450, 21 Mar 2017 | Read review
“front section (on square)”
 of 5 bubbles michelv301, 15 Mar 2017 | Read review
“ask for the newly remodel rooms”
 of 5 bubbles onehoyos, 14 Mar 2017 | Read review
“Newer tower, high floor”
 of 5 bubbles SandraJ22, 12 Mar 2017 | Read review
“New Tower on a high floor”
 of 5 bubbles DonNY845, 3 Mar 2017 | Read review
5 of 5