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JW Marriott San Francisco Union Square

1,873 reviews
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Traveller (669)
Room & Suite (475)
Dining (75)
Overview
  • Excellent44%
  • Very good38%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“union square”(460 reviews)
“separate shower”(21 reviews)
Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,873)Write a Review
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Show reviews that mention
All reviewsthe concierge loungeunion squareseparate showershower stalljunior suitelobby barthird floorstreet noisehigh floorfitness centerbusiness tripluxury hotelcity viewrooms are nicevalet parkingcorner roombusiness center
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1 - 5 of 1,721 reviews
Reviewed 3 days ago via mobile

Marriott has been doing a much better job on their interiors. This ALMOST COMPLETE RENOVATION IS SO WELL DONE . Their colors, wallpapers carpets, and tiles that were selected were beautiful! Loved the location. So close to Union Square. Lots of restaurants close by. I...More

Thank jtimbo
Reviewed 4 days ago

Very nice hotel! The hotel staff was very friendly and the rooms were very modern and extremely nice! Especially the bathroom. The King rooms have a sofa along with the bed, so there's plenty of seating. The mini bar had premium liquor and mixers along...More

Thank Jeremy L
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 3 days ago

Dear Jeremy L, Thanks for choosing us and leaving your comments! We are delighted to know you could relax and feel at home in our newly renovated and spacious rooms, featuring pillow top mattresses, soft down duvets, and modern amenities. We look forward to welcoming...More

Reviewed 4 days ago

Stayed for 3 nights over President's weekend. Corner King room was very large by SF standards, same size as a room I had at the SF Four Seasons on a previous trip. Fresh remodel, everything was new and clean. Very comfortable room. No ice on...More

2  Thank Redline325
Reviewed 1 week ago via mobile

Was in SF on business, stayed at the JW 4 nights. Good location, walking distance to the shopping center. The reception desk is a bit awkwardly located on a higher flier behind the lifts. But overall the stay was very good. The concierge team was...More

Thank Veronica A
Reviewed 1 week ago

My wife and I were in San Francisco recently for a business meeting and stayed at the JW Marriott Union Square. We are Marriott Platinum travelers, but that was of little help during this troubled stay. I prefer to start with the good. The breakfast...More

Thank 77Zeke
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 1 week ago

Dear 77Zeke, Thank you for reviewing your recent stay with us. We appreciate your loyalty as a Platinum member. We apologize for the less than satisfactory experience you encountered with internet connectivity and seating issues. We will share your feedback with our staff to ensure...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$222 - US$612 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#34 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$222 - US$612 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#34 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (669)
Room & Suite (475)
Dining (75)
Amenities (58)
Business Centre & Event Rooms (4)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
MOMOF2B
8 February 2018|
AnswerShow all 3 answers
Response from sdgirl2011 | Reviewed this property |
Its closed on weekends. But they do have an excellent bar and restaurant in the registration level.
0
Votes
MOMOF2B
8 February 2018|
AnswerShow all 2 answers
Response from NicandB | Reviewed this property |
The bar is open all the time. Which is part of the lounge. They have the best seafood chowder (if you like that kinda thing!!)
0
Votes
Picchudog
29 December 2017|
Answer
Response from John C | Reviewed this property |
There is none, but they usually send you an email if you have a reservations a few days before the date of arrival. Just call the hotel directly and ask for the concierge.
1
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Room Tips
"The higher floors on the east side have a great view"
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"Avoid room numbers ending in 01, eg XX01, if you want internet coverage."
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"Facing Mason the street noise is more than I expected."
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"Watch your room charges daily for incorrect charges"
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