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Fairmont San Francisco

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Fairmont San Francisco
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2,835 Reviews from our TripAdvisor Community

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Showing 2,576: English reviews
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Reviewed 3 days ago NEW

I stayed at the hotel for only one night. Upon arrival I valeted a car which is very expensive, but this was a company trip so be warned. The check-in process was easy. the lobby was vast and beautiful. My room was very clean and nice, the robe was a huge plus. I was only in the hotel for 9...

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Helpful?
Thank tigers901
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm pleased to hear you had such a nice, albeit brief, stay. Thank you again for your review and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas

London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

I was in San Francisco last month for a wedding which was held at the Fairmont and I stayed there for a couple of nights. What an amazing hotel! It looks a picture, both the exterior and inside, particularly the lobby, and the rooms are very comfortable (which is the key thing with a hotel, I guess!). Also, the location...

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2Thank ADfromSElondon
About Hotel's Favourite Review
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We're thrilled to hear you had such a nice visit and that you appreciated the grandeur of the property. While we are located only four blocks away from Union Square, we are miles away from the hustle and bustle of the area. Thanks again for your kind words and we...

Victoria Capital Regional District, Canada
Reviewed 3 days ago NEW

This hotel is so legendary that we were a bit intimidated by it's grandeur at first but after we chatted with the staff we quickly relaxed and felt just like home. Big shoutout to Scott at the front desk and everyone else from the Laurel court to the Tonga room!

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Helpful?
Thank William C
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We're thrilled you had such a nice stay and hope to welcome you again in the near future. Sincerely, Lucas

Reviewed 4 days ago NEW

When we first arrived the staff was very friendly and we were happy until we got to our room. The room had a very funny smell and when we called for a change, the person that came to our room was looking like if we were imagining things. It was only until we insisted several times in a room change...

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Helpful?
1Thank Victor I
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm very sorry to hear your stay was not a more pleasant one and for the lack of service you received from the team. As we pride ourselves on delivering engaging service, I'm disappointed we fell short in your case. Thank you for sharing your recent...

Santa Cruz, California
Reviewed 5 days ago NEW

I had heard raving reviews and great things about this hotel that I guess my expectations were set to high. My husband and I spent the weekend their for a mommy/daddy weekend. The valet and staff were wonderful, we had wonderful service. However I was not impressed with our room. The room itself was nice but my view was crappy....

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Helpful?
Thank Marfrcal
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. While it sounds like you enjoyed your stay overall, you did experience some challenges as well. I'm pleased you enjoyed great service from the team, but can appreciate your displeasure with the lack of view. Thank you again for your feedback and we hope to have...

Indianapolis, Indiana
Reviewed 5 days ago NEW

My family and I stayed at the Fairmont between Christmas and New Year's last year (this review is a little bit late). First of all, if you haven't seen the view of San Francisco - then you must head to Nob Hill and see it! Absolutely breathtaking! And the views from this hotel are no different. For our trip, our...

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Helpful?
Thank Mick M
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased and your family had such a nice stay overall, but can appreciate your frustration with the Holiday crowds. As you mentioned our holiday display is extremely popular and while we do our best to limit guest interruption, clearly we have some work to do...

Geneva, Switzerland
Reviewed 1 week ago

We stayed there for the beginning of our road trip and for the end. Great hotel in a great location. The fitness was good. It was always a pleasure to stay in a Fairmont hotel. I've nothing else to add as the stay was perfect. The staff was very helpful and friendly.

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Helpful?
Thank sebou_d
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. I'm thrilled you had such a nice stay and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas

Dallas, Texas
Reviewed 1 week ago via mobile

We've stayed at this hotel before and have always had the best experience! Unfortunately this time was very different. When we booked we were promised one rate and when we checked out our room rate was almost $500 more per night than what we were told. We stayed in the Golden Gate suite... you could clearly see the prices online...

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1Thank Alexis T
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I am very sorry to hear of the billing issue you experienced and can appreciate your displeasure. A hotel manager will be contacting you as soon as possible so we can get some additional information and rectify the situation. Thanks again for your review and please...

Reviewed 1 week ago via mobile

First the pros: -great rate for mid March '17 -prestigious location on Nob Hill but also a con, see below -nice lobby -friendly door men The cons: -haughty front desk day staff When I asked about bottled water (typically available at this level) the lady said with a sneer, "its in the minibar"-very off putting but unfortunately sums up the...

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Helpful?
Thank benjamin r
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm sorry to hear your stay was not a more pleasant one. As we pride ourselves on service, I apologize for the lack of attention to detail paid during your stay. I can imagine the frustration that caused and for that I apologize. Thank you again...

Denver, Colorado
Reviewed 1 week ago via mobile

As "historic" hotels go, this is one of the best! Centrally located atop Nob Hill, the Fairmont is beautiful, stately and dignified! Their staff took care to acknowledge our birthday celebration and made us feel so welcome. Can't wait to return!

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Helpful?
Thank Pam M
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. I'm thrilled you had such a nice stay and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 592 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. ... more   less 

Additional Information about Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108-6000
Region: United States > California > San Francisco > Nob Hill
Price Range: €262 - €671 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont San Francisco 5*
Number of rooms: 592
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Despegar.com, Cheap Tickets, Travelocity, Fairmont Hotels, Hotels.com, Agoda and Jetsetter so you can book your Fairmont San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont
Hotel Style:
#6 Spa Hotel in San Francisco
#9 Business Hotel in San Francisco
#10 Romantic Hotel in San Francisco
#13 Family Hotel in San Francisco
#14 Luxury Hotel in San Francisco
#21 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Francisco staff and other travellers.
25 questions
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Buffalo, New York
8 months ago
Oriental, North Carolina
New Jersey

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Questions? Get answers from Fairmont San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room that faces Powell, the cable car is noisy!”
  • $350 View
 of 5 bubbles Marfrcal, 20 Mar 2017 | Read review
“Front desk is very knowledgeable on all of their specialty rooms so ask them”
  • View from Nob Hill
  • View from Nob Hill
 of 5 bubbles lifeboaterindy, 20 Mar 2017 | Read review
“Ask for one of the named suites (Calcutta, Napoleon, Malaya) for a fully decadent experience.”
 of 5 bubbles JPK_YVR, 14 Mar 2017 | Read review
“Signature Room in the Tower can't be beat”
 of 5 bubbles jasonlM8802UG, 10 Mar 2017 | Read review
“Request high room with bay view”
 of 5 bubbles katiemS6904GL, 9 Mar 2017 | Read review
5 of 5