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950 Mason St, San Francisco, CA 94108-6000
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Contactless check-out
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont San Francisco
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#89 of 245 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Silver level
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 606 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. Several of Fairmont San Francisco’s most sought-after amenities are bundled into a daily Urban Experience Fee, eliminating multiple individual charges and providing a discounted value for services. Please visit our website for more information.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking nearby
Paid wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Wine / champagne
Kids club
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Spanish
Hotel links
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4843Reviews48Q+A100Room tips

Reviews
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Art wrote a review Yesterday
29 contributions4 helpful votes
The hotel has paid valet parking only and yes it is pricy, but this is to be expected. So when I arrived on a Saturday afternoon, the singular valet port was full and I was waiting on the street to pull in, yes it was busy, but please hire more staff, it was chaos and the hotel should hire more staff in this influx situation. For any other hotel I would not make such a comment, but this being a 5 star hotel at this price range ($$$$) and the parking that cost $$$$, yes I expect more. No bell hop to help, everything was all self served, for the price there’s at least an expectation for an offer. There were 4 check in staffs and lots more guests waiting in a pseudo line to check in. I understand that you want to have a high end experience for the guests and makes the high paying clients feels that they are not in line like a cattle. But please put some markings on the floor not just a big not just big carpet on the check in floor. Having a line full of 6 guest groups waiting to check in for a 5 stars hotel is not ok. Either that or make the experience less anxious by having some sort of line. The room, it is clean, but rather small and old. Fixtures in the bathroom, for instance the towel holder are starting to fall apart. 5 stars hotel, there’s a expectation and it was not really met well. Restaurant on site, the hosting staff can be a bit nicer at Laurel court. The bar staffs are great.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CounselorChick wrote a review Yesterday
Pacific Palisades. CA17 contributions23 helpful votes
Unfortunately what used to be one of the finest hotels in San Francisco has absolutely failed to make any upgrades in the past few years. It’s old, tired, and although the staff is trying their best, the owners have FAILED to keep this hotel in the state it deserves. It’s very sad but hopefully they will turn it around. In the meantime, stay elsewhere. The afternoon tea service has turned into a fiasco with them just bringing everything all at once which is not a proper afternoon tea.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richard B wrote a review 15 Aug
1 contribution
Total fiasco in my opinion. Number of issues from start to finish. Worst was a dog in room next door had been left on its own so barking constantly day and night! Asked to speak to the General Manager”Marcus” who couldn’t even be bothered to give us the time of day!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mears, Guest Services / Front Office at Fairmont San Francisco
Responded yesterday
Good afternoon, Thank you for staying with us and for sharing your feedback. I hope you can accept my sincerest apology for your experience, I can understand how frustrating it had to have been to have a neighboring dog barking and I am so sorry that we were unable to find a suitable solution for you. We are very happy to discuss your stay with you if you would like. Simply call the hotel directly and ask to speak with the Front Office Manager. Wishing you safe travels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MMMDLaurelMD wrote a review 15 Aug
Laurel MD54 contributions120 helpful votes
We stayed for two nights in August. We had connecting rooms and were happy that the Fairmont could accommodate that request as we were traveling with children. However our rooms did not have any type of good view. We overlooked another hotel. So I am assuming there is a better area of the hotel. We found housekeeping, front desk and valet and bell hops all to be helpful. We did think the service in the main dining was lacking. I am sure it is related to staffing. There is a significant hill to get to the hotel as in truly quick and steep. I don’t think we would stay here again as we don’t have any type of Fairmont affiliation and it was okay but not great.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mears, Guest Services / Front Office at Fairmont San Francisco
Responded yesterday
Good day, Thank you for staying with us at Fairmont San Francisco! I am so sorry that we failed to meet your expecations with the room view. We have a plethora of room categories some of which come with stunning views of the city and bay. I do hope you choose to stay with us in the future and invite you to reach out to us after booking so that we can help you find exactly what you were looking for. Wishing you safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kkamwon wrote a review 10 Aug
Seoul, South Korea35 contributions15 helpful votes
+1
I stayed at Fairmont San Francisco for 4 nights in early August for vacation with my family. Very classic hotel with deep heritage and the building is designated as a historical landmark of the city. It is a symbolic hotel which has hosted numerous historical events and global leaders. The location is several hundred meters from Union Square, the heart of shopping and dining in downtown San Francisco. Nob Hill is one of the highest places in San Francisco in terms of elevation (based on my quick assumption) and the home to old historic buildings such as Grace Cathedral and Intercontinental Mark Hills. Location is superb, close to city centers, but maintaining a serene atmosphere with views of San Francisco Bay. I stayed at the new Tower building in a room commanding nice views of the downtown including the tallest skyscrapers such as Salesforce Tower. The room also has views of the roof garden which I think is the crown jewel of the hotel property with a classic fountain and a classic garden where guests can sit on the benches for a glass of cocktail. Room was spacious and beds were compfy. The only downside of the property is that in case guests are to walk back to the hotel from a visit to downtown / Union Square, walking up the steep hill for the last 100 meters requires quite a bit of strengths and efforts. Nob Hill sure is one of the steepest hills inside a city center I have experienced and maybe the reason why cable cars became the main measure of transportation of the city. I already miss the experience at Fairmony and wish to go back in the neat future.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Parking lot beneath Union Square is a good place to park your car for your stay at the Fairmont.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mears, Guest Services / Front Office at Fairmont San Francisco
Responded 5 days ago
Good day, Thank you so much for staying with us and for your thoughtful feedback. I am so happy to learn about your positive experience in San Francisco and we hope to see you again soon! Wishing you safe travels until then
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen C wrote a review 7 Aug
1 contribution1 helpful vote
My family and I had a wonderful stay at the Fairmont San Francisco. The staff were all very attentive and friendly. Check in was smooth and simple.We received good tips from the bell staff. The hotel was well maintained and clean. Housekeeping staff always greeted us with a smile and kept our space very tidy and clean. Our room was very roomy and comfortable. Location was perfect. Nob Hill was very picturesque and safe. An easy 5 min walk to Chinatown and Union Square and an easy 20 min walk to Fisherman’s wharf. Overall, we had a wonderful stay and would highly recommend this hotel. I will definitely be staying here again on our next visit to San Fran.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lauren Roche, Guest Services / Front Office at Fairmont San Francisco
Responded 1 week ago
Kchow2323, Thank you so much for taking the time to send us your feedback! We LOVE hearing that you had a wonderful visit and we can't wait to welcome you back soon. Safe Travels, Lauren Roche
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
StuckOnTravels wrote a review 2 Aug
New York City, New York166 contributions109 helpful votes
Great service from reception to bell hop to housekeeping. Hotel has been restored with care and quality. Room was beautiful, comfortable, spacious, and quiet. Loved the high ceilings and details throughout including the room. Location is great - clean and safe. Breakfast dining room is grand. Food was very good. This will be my go-to for SF now.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mears, Guest Services / Front Office at Fairmont San Francisco
Responded 1 week ago
Good day, Thank you so much for staying with us at Fairmont San Francisco and for your kind feedback! We are so happy to be your go-to for future visits to our city. Wishing you safe travels until next time
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edu Gomez wrote a review 2 Aug
1 contribution1 helpful vote
The warm feeling of welcome enhances your desire to stay more and experience the best this hotel can offer.. The front desk made an effort to accomodate us last minute check in and did an excellent job in checking us in a very comfortable room. The food was great and excellent customer service.
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: Room on the south side are auieter and easy access. The ambiance is more of a secluded place in a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mears, Guest Services / Front Office at Fairmont San Francisco
Responded 1 week ago
Good day, Thank you so much for staying with us at Fairmont San Francisco and for your kind feedback! We look forward to seeing you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jules Cali wrote a review 1 Aug
Laguna Beach, California26 contributions3 helpful votes
We had an amazing weekend stay at Fairmont San Francisco. This iconic hotel has a lot of history dated back during the California gold rush. It’s a luxury pet friendly hotel conveniently located in upscale Nob Hill which has the best view of the San Francisco Bay. The staff was friendly and service was impeccable. We stayed with our puppy Maple at the Bay View Room on the 16th floor with a breathtaking view of Alcatraz and Coit Tower. The room was spacious and comfortably quiet. It’s beautifully decorated with classic furnishings. The room amenities include a work desk, a bathroom with European style soaking tub and separate shower. Property houses the famous Tonga Room & Hurricane Bar which is an institution in San Francisco which opened in 1945. We had a great time watching the band called " The Island Groove". There’s also another restaurant at the lobby called Laurel Court which serves breakfast, lunch and dinner, food was delicious! The weather was beautiful during our recent stay and we hung out a lot at the garden courtyard which is a cozy outdoor space perfect for relaxation, and has some grassy area where you can walk your fur baby. We loved everything about the hotel, including the elegant lobby, comfortable bed, food, restaurants and spectacular San Francisco Bay. I highly recommend that you stay at the Fairmont if you’re visiting San Francisco. If you are interested in staying at a world-class hotel, this four-star hotel is top on the list. It includes luxurious amenities, excellent customer service and fabulous decor.
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Date of stay: July 2022
Location
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Sleep Quality
Room Tip: Upper Floors to have a view of the city and the bay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mears, Guest Services / Front Office at Fairmont San Francisco
Responded 1 week ago
Good day, Thank you so much for staying with us at Fairmont San Francisco and for your helpful feedback! We are so glad to learn that you had such a wonderful visit to our city and hope to see you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LoveToTravel wrote a review Jul 2022
Vancouver, Canada11 contributions7 helpful votes
Every time I visit SF, I choose this hotel. That’s all I really need to say. They staff are amazing and really try to help you best they can. Food at the restaurant in the lobby is great. Rooms are spotless, quiet, and spacious. And the Tonga room is next level amazing!
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Date of stay: June 2022Trip type: Travelled solo
Room Tip: Choose a room with a view of the city!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mears, Guest Services / Front Office at Fairmont San Francisco
Responded 3 weeks ago
Thank you so much for always choosing Fairmont San Francisco for your stays in our beautiful city, we truly appreciate your kind feedback and hope to host you again soon! Wishing you safe travels until then
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$356 - US$481 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont san francisco hotel san francisco, fairmont san francisco, fairmont hotel san francisco, san francisco fairmont
LOCATION
United StatesCaliforniaSan FranciscoNob Hill
NUMBER OF ROOMS
606
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Frequently Asked Questions about Fairmont San Francisco
Which popular attractions are close to Fairmont San Francisco?
Nearby attractions include San Francisco Playhouse (0.5 km), Cable Car Museum (0.3 km), and Grace Cathedral (0.3 km).
What are some of the property amenities at Fairmont San Francisco?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Fairmont San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont San Francisco?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Fairmont San Francisco?
Conveniently located restaurants include Tacorea, Nob Hill Cafe, and Akiko's Sushi Bar and Restaurant.
Are there opportunities to exercise at Fairmont San Francisco?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Does Fairmont San Francisco have airport transportation?
Yes, Fairmont San Francisco offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.