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Fairmont San Francisco

1.6 km from San Francisco centre
  • Free Wifi
  • Restaurant
  • Room Service
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950 Mason Street, San Francisco, CA 94108
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2,787 Reviews from our TripAdvisor Community

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Showing 2,532: English reviews
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Hamilton, Montana
Reviewed 3 days ago NEW

I'm reviewing the Fairmont as a Conference location, not for the rooms. I attended a conference with over 2,000 people. The meeting rooms were spacious, but several of them were very cold and the staff refused to raise the temperature. It was so cold that some people actually left the meetings. There is a major lack of washrooms...I could only...

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Helpful?
Thank BitterrootTraveler
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. It sounds like while you enjoyed your stay overall, you experienced some challenges as well. I apologize for the issue with the temperature in the meeting rooms and for the lack of resolution offered. Thank you again for your feedback and we hope to have the...

Los Angeles
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This is a beautiful hotel and the rooms are tastefully decorated clean and comfortable. I had the pleasure of staying here the first week of December last year for an event and loved. Despite the crowds (and it was crowded), the room are extremely quiet and once in the confines of your quarters you are ensued a quiet and enjoyable...

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1Thank SOAP
About Hotel's Favourite Review
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you found the hotel beautiful and enjoyed great service. I do apologize for the challenges you experienced, but it sounds like they didn't too negatively impact your stay. Thank you again for your feedback and we hope to welcome you again in...

Washington DC, District of Columbia
Reviewed 3 days ago NEW

From Scott at the front desk who was welcoming, congenial, and just who I needed to see after a long flight delay, on through my meals, etc....I found it a terrific stay. Beautiful hotel, well-maintained. Perfect for business. Would stay again in a minute. Walk to Embarcadero was great from the hotel. Loved it.

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Helpful?
Thank MTCDMIA
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We're thrilled you had such a nice stay and hope to welcome you again in the near future. Sincerely, Lucas

Hong Kong
Reviewed 5 days ago NEW

We arrived around 1030 am to be told that the room was not ready and that they had until 3 pm to get the room ready. I told them the Mark Hopkins across the street had a room ready and we would go over there. They told us to have breakfast and the room would be ready. It was also...

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Helpful?
Thank iamarugger
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. It sounds like you enjoyed your stay overall in spite of some challenges you experienced. As you mentioned our location atop Nob Hill makes us a perfect spot from which to explore the City, but the walk back up is quite challenging! Thank you again for...

Vancouver, Canada
Reviewed 5 days ago NEW

Room, cleanliness and check-in process were all great. Restaurant, at least for breakfast, was a 2/5. Wait staff were intrusive and generally didn't seem well trained, food not coked as was ordered on both days, and no newspapers at a 5 Star Hotel.

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Helpful?
Thank Mj3010
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. I'm pleased you found the hotel's location well-suited to your needs, but apologize for the poor dining experiences. Thank you again and we hope to welcome you again in the near future. Sincerely, Lucas

Bellevue
Reviewed 5 days ago NEWvia mobile

Historic hotel with breathtaking tower views! Superior service. Grand lobby! Great location on Nob Hill between both cable car lines. Large bathrooms and comfortable beds. Cento cafe staff extremely friendly and service oriented. Remembered us from our last visit a year ago. Heavenly!

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Helpful?
Thank Dean F
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We're thrilled you had such a nice stay and hope to welcome you again in the near future. Sincerely, Lucas

Houston, Texas
Reviewed 6 days ago NEW

The Fairmont is, in my opinion, the gold standard of luxury hotels in America. It's right up there with the Plaza in New York in terms of reputation and expectations. This was my first stay at the Fairmont and they exceeded all my expectations. Truly breathtaking. The hotel is a gem. Classic through and through, but lovingly maintained and modernized...

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Thank Cbv963
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We are thrilled to hear you had such a wonderful stay and were able to experience much of what the hotel has to offer. I'm glad to hear you enjoyed Tonga Room, but apologize for the quality of the food. Thank you again for your kind review and we hope...

New York City, New York
Reviewed 6 days ago NEWvia mobile

When my uncle is in SF, he always stays at the Fairmont. Nothing else will do. So when a business trip took me to the Bay Area (and I took my husband and toddler along with me) we decided to take his advice. The hotel itself is one of the most impressive old buildings in the city, perched on top...

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Helpful?
Thank Lindsay K
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm thrilled to hear you and your family had such a nice stay with us. As you mentioned our location atop Nob Hill affords us stunning views, but the walk up the hills can be quite challenging! Thanks again for your feedback and we hope to welcome you again in the...

Reviewed 1 week ago via mobile

Came here for the Learning and the Brain conference. Walked in late at night and the front desk receptionist was super friendly and professional. Every employee was super friendly and helpful....felt like I was Royalty! For a elementary teacher....that was special! Rooms were beautiful and clean. Phoned down for extra wine glasses and they were at the door in minutes!!...

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Helpful?
Thank Marliss E
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. I'm thrilled to hear you had such a nice stay with us and that we provided excellent service. I look forward to sharing your kind words with the team, I know they'll be thrilled to hear it. Thanks again and we look forward to welcoming you next year! Sincerely, Lucas

Toronto
Reviewed 1 week ago via mobile

This as an old hotel that has probably seen its share of make overs. The lobby is historical and the staff gratuitous and very intelligent. My room had been upgraded with a great bed and 42" tv. The challenge is that the bathroom is old and there is no separate tub and shower. The closer looks like it was designed...

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Helpful?
Thank Lawrence2300
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you enjoyed your visit and experienced great service from the team. I can certainly appreciate your preference for a more contemporary decor, and thank you again for your feedback. Sincerely, Lucas

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 592 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. ... more   less 

Additional Information about Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108
Region: United States > California > San Francisco > Nob Hill
Price Range: €261 - €718 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont San Francisco 5*
Number of rooms: 592
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Fairmont Hotels, Agoda, Cheap Tickets, Travelocity, Hotels.com and Jetsetter so you can book your Fairmont San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont
Hotel Style:
#6 Spa Hotel in San Francisco
#9 Business Hotel in San Francisco
#10 Romantic Hotel in San Francisco
#13 Family Hotel in San Francisco
#13 Luxury Hotel in San Francisco
#21 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Francisco staff and other travellers.
22 questions
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Buffalo, New York
7 months ago
Oriental, North Carolina
New Jersey

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Questions? Get answers from Fairmont San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in the main building and it rocked.”
 of 5 bubbles MTCDMIA, 21 Feb 2017 | Read review
“Keep asking for upgrades... they are available.”
 of 5 bubbles arojekny, 13 Feb 2017 | Read review
“get a room in the new building i believe the best views are there.”
 of 5 bubbles dorak756, 13 Feb 2017 | Read review
“the suites are fantastic”
 of 5 bubbles godfreemind, 13 Feb 2017 | Read review
“ask for the renovated rooms”
 of 5 bubbles Tomk9, 10 Feb 2017 | Read review
5 of 5