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Traveller (560)
Room & Suite (439)
Dining (20)
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Ratings and reviews
Certificate of Excellence
  • Excellent54%
  • Very good37%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“top floor”(256 reviews)
“time share”(87 reviews)
“union square”(760 reviews)
View all reviews
What's included
Free Wifi
Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private...
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Special Offer: 20% Off
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Location and contact
501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Hotel website
18.3 km to Metropolitan Oakland Intl Airport
389 restaurants are within a 0.5 km radius
0.8 km from Chinatown
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Reviews (2,724)
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2,288 results
Traveller rating
1,248
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1,248
816
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20
Show reviews that mention
All reviewstop floortime shareunion squaretv in the mirrorgreat locationmini kitchenclub roomstreet noisepost streetcoffee makersofa bedroom was spaciouscable carturn down servicepublic transportationsitting areacentral location
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1 - 5 of 2,288 reviews
Reviewed 2 days ago via mobile

The noise from the street is so incredibly loud (people shouting, cars honking, sirens blaring), we can hear every word, honk, blare from our room on the 8th floor. The hotel has “old money” charm but the water pressure is poor and the street noise...More

Thank Gregory A
Reviewed 3 days ago via mobile

We were here for 4 nights. When we booked we stated that we needed 2 queen beds & that was taken on board. When we got up to the room there was only one bed and a sofa bed!!! We weren’t happy but at least...More

Thank Mwjd
Reviewed 5 days ago

We stayed two nights here on a quick trip to San Francisco. It was our first stay here, and it was delightful. The location near Union Square and so close to the street car station was ideal. We were in the regular hotel part on...More

Thank Cathy A
Reviewed 1 week ago via mobile

So far we are thrilled! The staff here is amazing, the studio is very spacious and clean and the bed is super comfortable! A huge thing for us! The concierge goes out of their way for you and when I say they go out of...More

Thank DebiJPeck
Reviewed 1 week ago

I have mixed feeleings about this stay. The great is location, good is the staff and only because the timeshare folks are trying to call and talk to you on a regular basis. I have to say they were friendly and helpful enough and understand...More

Thank ChrisOBB
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$193 - US$634 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#32 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$193 - US$634 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#32 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (560)
Room & Suite (439)
Dining (20)
Pool & Beach (2)
Amenities (28)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
sherrylyn5
1 June 2018|
AnswerShow all 6 answers
Response from Jan91649 | Reviewed this property |
The Walgreens a couple of blocks away has lots of food choices. Ask at the front desk for directions, You can even get salads, etc. there.
1
Vote
sherrylyn5
29 May 2018|
AnswerShow all 3 answers
Response from Scott B | Reviewed this property |
Uber. Depending on traffic, about 40 minutes.
1
Vote
lilpepsi
10 May 2018|
AnswerShow all 3 answers
Response from RoddSanLuisObispo | Reviewed this property |
Valet only, we come and go regularly, and they are a great help. Directions and what not. The lot is 24hr. If you are not going to come and go there are a few cheaper options in the neighborhood, but the you are a couple... More
1
Vote
Room Tips
"Rooms away from Main Street May well be quiter"