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501 Post Street, San Francisco, CA 94102-1228
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Traveller (670)
360
Panoramas (6)
Room & Suite (282)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#43 of 245 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Sauna
Restaurant
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Room service
Safe
Sofa
Iron
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish, Chinese, Filipino
2967Reviews92Q+A100Room tips

Reviews
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Traveller rating
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Most Recent
Si M wrote a review 12 Aug
Altrincham, United Kingdom9 contributions4 helpful votes
Great location, and a lot plusher than I was expecting, staff were friendly & attentive. Rooms were a good size, comfortable & clean. There were tea & coffee making facilities in the room, and also on the top floor. I was sceptical about our stay in San Francisco, due to the number of homeless, but was glad we chose to stay at this hotel. Also very competitively priced.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mark H wrote a review 5 Aug
St. Albans, United Kingdom107 contributions28 helpful votes
Stayed in 2 adjacent rooms as a family of 5. Hotel has no restaurant but surrounded by lots of options. Close to Powell Street Station (direct line to SF airport on Bart). Short walk to Chinatown & Street Car ride to Pier 39. Hotel itself is fine - rooms as one would expect & staff helpful.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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UcellaBella wrote a review Jul 2022
Ventura, California27 contributions5 helpful votes
The concierge and bellmen here are absolutely wonderful. Friendly, knowledgeable and helpful. The front desk staff was also lovely, we just didn't have as much interaction with them. The upholstery in the room was definitely in need of replacing as were the linens. We were also disappointed that we could not get our room cleaned after 2 days. They only clean your room every 4th day and we only stayed 4 nights. We did request and receive additional towels and they did offer to pick up the trash. The location is great. I would probably not stay here again unless they had updated the hotel.
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Date of stay: July 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RJtraveller62 wrote a review Jun 2022
Wales, United Kingdom677 contributions198 helpful votes
Having stayed in SF on many occasions, this is amongst the best hotels We booked Club and it was an excellent-sized room with everything you could need. Never a fan of the SF bath/tub combo, even this was far and above the norm, size-wise Bed was huge and very comfortable, so huge that I didn’t see my better half for two days Staff was lovely, esp. Bill, always smiling! We had access to the roof patio with unlimited coffee The 1/2 star deduction is because I felt that Club level ought to have come with a few snacks etc
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wyndham Destinations, Owner at The Donatello
Responded 29 Jun 2022
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your visit, and we hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ruiz94108 wrote a review Jun 2022
San Diego, California1 contribution1 helpful vote
We stayed here for 5 days with 2 adults and 2 kids. The “suite” sleeps 4 but the pullout bed is not great, and the suite is designed for 2. They clean every 3 days but stocked the room (plates towels coffee, shampoo, etc) for 2 people for 1 day. There were apparently smoking rooms on our floor near the elevator, so the first thing we smell getting off the elevator is terrible. The smoke made its way into our room at least once. There is a hot tub for the adults to enjoy but not much for the kids. The location is not as great as I hoped. It’s rather loud at night, and not central to my favorite parts of San Francisco. If I could do it again I would stay out of downtown, maybe near golden gate park. Parking is $50/night. The staff is friendly.
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Review collected in partnership with RCI
Date of stay: June 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Wyndham Destinations, Owner at The Donatello
Responded 29 Jun 2022
Thank you for sharing your experience with us. We want all of our guests to feel comfortable during their stay, and we are disappointed to hear this was not the case. Your feedback is invaluable to us, and we will make sure to pass it on to resort management so that we may continue to improve in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dodobuck wrote a review May 2022
Phoenix, Arizona160 contributions114 helpful votes
From check in to check out the Donnetello did not disappoint! We’ve never had a friendlier staff throughout our entire stay. The rooms are clean, large and well stocked. The location is convenient to everything, cable cars, Union Square, shopping, restaurants and the sights. The hotel is secure and well appointed. There is a wonderful restaurant with live music in the building plus entertainment all around the area. We would love to stay again!
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Review collected in partnership with RCI
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wyndham Destinations, Owner at The Donatello
Responded 29 Jun 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us! We love when our guests have a great time on vacation, and we hope to see you on the next one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lorameyer65 wrote a review May 2022
Chardon, Ohio2 contributions
The Donatello is great hotel with spacious rooms. The staff is very attentive and fast to fulfill requests. The furniture in the rooms are comfortable including the bed. The location is very convenient. It’s close to many restaurants, shopping and public transportation. Many are within a five minute walk. We would definitely stay at The Donatello again!
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Review collected in partnership with RCI
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wyndham Destinations, Owner at The Donatello
Responded 29 Jun 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us! We love when our guests have a great time on vacation, and we hope to see you on the next one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sherry T wrote a review May 2022
Royal Oak, Michigan35 contributions28 helpful votes
Staff was great! Big room. Everything was very clean. The rooftop terrace was a big plus. And we couldn’t have asked for a better location- easy walk from the BART, Chinatown and North Beach. Found some good restaurants within a couple of blocks. Would definitely stay here again.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wyndham Destinations, Owner at The Donatello
Responded 29 Jun 2022
Thank you for sharing your fantastic review! We are so happy to hear you had a great stay with us, and we hope to see you on the next one!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HppyTrvllr wrote a review May 2022
Redhill, United Kingdom290 contributions222 helpful votes
The start of our California road trip. As we’d done SF before, we decided to stay for one night only. But our room was so nice it would’ve been good to have a few more nights to make the most of it. Huge room. Comfy bed. Good Union Sq location. Would definitely stay here if we did SF again.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wyndham Destinations, Owner at The Donatello
Responded 29 Jun 2022
Thank you for sharing your fantastic review! We are so happy to hear you had a great stay with us, and we hope to see you on the next one!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keith F wrote a review May 2022
Scotland, United Kingdom523 contributions230 helpful votes
Friendly, professional staff the Donatello is just five minutes from Union Square. Our room on the fifth floor was large, nicely furnished and had access to a shared balcony area. The Donatello is a real gem and we would definitely stay there again.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Take your own toilet tissue, the hotel’s supply is not fit for purpose - otherwise is is a great...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wyndham Destinations, Owner at The Donatello
Responded 6 May 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us! We love when our guests have a great time on vacation, and we hope to see you on the next one.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$193 - US$324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
donatello hotel san francisco, donatello san francisco, the donatello
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Union Square / Lower Nob Hill
NUMBER OF ROOMS
94
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Frequently Asked Questions about The Donatello
Which popular attractions are close to The Donatello?
Nearby attractions include Marrakech Magic Theater (0.3 km), San Francisco Urban Adventures (0.4 km), and San Francisco Playhouse (0.10 km).
What are some of the property amenities at The Donatello?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Donatello?
Top room amenities include a kitchenette, a flat screen TV, and a sofa.
What food & drink options are available at The Donatello?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Donatello?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Donatello?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Tacorea.
Are there opportunities to exercise at The Donatello?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at The Donatello?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Donatello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Donatello offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.