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San Francisco Marriott Marquis

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3,935 Reviews from our TripAdvisor Community

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Showing 3,416: English reviews
Summit, New Jersey
Reviewed 12 May 2015

I am a long-time Marriott Elite-level stayer. I know what to expect; while many other Marriott's are slipping this hotel delivers an all around. My experience with the Elite check-in desk was excellent and professional; not just at check-in time but whenever I had a front desk question they were always helpful. The room was great - well kept and...

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Helpful?
1Thank NJCan
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Dear NJCan, 5-stars from a loyal Marriott Elite guest whom is also a Senior Reviewer brings huge smiles to our faces! Thank you for your very kind words and comments about the hotel and our dedicated hosts. We’re pleased you had such a great visit and we hope to welcome you again in the near future. Warm regards from the...

Reviewed 11 May 2015

Stayed here for a recent conference and couldn't be happier. The service was outstanding and the concierge was helpful and friendly. They were all very accommodating and willing to go the extra mile to make sure the stay was worth it. The view room was neat to see, but can get pretty busy, so get there early.

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Helpful?
Thank Matt S
Reviewed 11 May 2015 via mobile

I was here in February this year, liked the location the convenience of room service. They got rid of room service 2 weeks ago. I just booked the room 3 days ago. Had I known they no longer offered this I would not have booked here. Also breakfast was $28 buffet that is on par with the residence inns. So...

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Helpful?
1Thank Christen S
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Dear Christen S. Thank you for once again selecting the San Francisco Marriott Marquis for your San Francisco visit. We are pleased our location meets your needs. We do try to put as much information regarding our hotel on our website, so our guests will be able to anticipate their stay. We truly apologize that your stay was less than...

Frankfurt, Germany
Reviewed 10 May 2015

of course you can't argue with the location - can't get much better! Close to all shopping, restaurants, tourist spots. The conference rooms were good - typical, standard conference center. I guess there are some mixed rooms. I was told some were already renovated, but of course with the standard rate I got an outdated room. ok, but certainly nothing...

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Helpful?
Thank Mel977
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Dear Mel977, Thanks for choosing to stay with us during your recent business trip. We are delighted our location worked just perfectly for you, but disheartened to hear we were not able to exceed your overall expectations. Our guestrooms and public areas have been renovated within the last few years and will keep your comments in mind to ensure we...

San Jose, California
Reviewed 10 May 2015

I made my reservation online and upon checking in, the front desk clerk asked to swipe my card for a security deposit. This was something I was used to so I had no problem with it. The transaction could not be completed because I was using a debit card. This is ridiculous since they don't even charge your card until...

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Helpful?
1Thank Himie D
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Dear Himie D, Thank you very much for your valuable feedback. We apologize sincerely the quality of service provided to you during your check-in did not live up to your – or our- expectations. As we strive to deliver a flawless guest experience, we would love to discuss this matter further. Whenever you have a moment, please direct message us...we...

Marysville, Ohio
Reviewed 10 May 2015 via mobile

This is an expensive hotel to stay at. But, for the price paid, I think the only benefit is the location. Staff seemed more interested in doing their job, rather than serving their customers. When calling operator/front desk, did not sense that they were interested. Called to inquire as to why no hot water. Was told to let water run...

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1Thank JeffMarysville
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Dear JeffMarysville, Thank you for taking the time to share your recent experience at the San Francisco Marriott Marquis. Please accept our apology for not meeting your – or our own- expectations during your stay. We appreciate you bringing these important items to our attention. As we strive to deliver a flawless guest experience, we would love to discuss your...

Dallas, TX
Reviewed 10 May 2015

I stayed during the week for a business conference and made reservations same day via Expedia when my original hotel across the street did not work out. The service here was excellent! The front desk staff, concierge and bellmen were so kind and helpful even though the hotel was at capacity. The hotel is a bit outdated however, it was...

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1Thank Lara A
Burlington, Canada
Reviewed 8 May 2015

We had a corner room which was very nice, quiet, clean and with a very comfortable bed. The Marriott Marquis is a very large convention type hotel and quite expensive for what it is. When we arrived, my wife was not feeling well and did not want to venture out for dinner, so I thought room service. Nope, they don't...

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3Thank DrillerBurlington
San Diego, California, United States
Reviewed 8 May 2015 via mobile

Have a great night stay at this property. The recent remodel was a very nice upgrade I can really recommend this hotel. The beds are great as is the upgraded baths. If possible as for a corner room for lots of extra windows. Rates are in line with other hotels in the area.

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2Thank SDFoodMan
Temecula, California
Reviewed 7 May 2015 via mobile

Great location. You can walk to shopping, restaurants and entertainment. Rooms are clean, some with great views. They treat Elite members well. The gym and pool are amazing as well as the lobby area. Only complaint is parking costs. Always stay here for conventions at Moscone center.

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1Thank businessmap1

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about San Francisco Marriott Marquis

Address: 780 Mission Street, San Francisco, CA 94103-3113
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: €156 - €456 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
Reservation Options:
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Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco
Hotel Style:
#23 Business Hotel in San Francisco
#33 Luxury Hotel in San Francisco
#37 Green Hotel in San Francisco
#41 Family Hotel in San Francisco
#45 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from San Francisco Marriott Marquis staff and other travellers.
43 questions
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Questions? Get answers from San Francisco Marriott Marquis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“25th floor was good”
 of 5 bubbles outoftowners99, 29 Nov 2016 | Read review
“high floor to get good view”
  • 26th floor
 of 5 bubbles IvanaJ713, 28 Nov 2016 | Read review
“High floor”
 of 5 bubbles bvlynch, 17 Nov 2016 | Read review
“Ask for a room with a view as high up as possible.”
 of 5 bubbles london007, 16 Nov 2016 | Read review
“Ask for an outside view room if it is available. The roof top view is nothing to brag about.”
 of 5 bubbles 579TomH, 15 Nov 2016 | Read review
5 of 5
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