We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

San Francisco Marriott Marquis

Save
Share
780 Mission Street, San Francisco, CA 94103
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people are viewing this hotel
Hotel direct offer!Unlock Member Rates!
Booking.com
US$320
View deal
Expedia.com
US$321
View deal
Prestigia.com
US$321
US$235
View deal
SAVE US$86
PricelineUS$320
Hotels.comUS$321
eDreamsUS$320
View all 17 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1734)
Room & Suite (879)
Dining (169)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 07/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from San Francisco Marriott Marquis
Updated 07/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 248 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Instantly recognizable for its distinctive, postmodern high-rise appearance, our hotel channels the vibrant cultures and rich traditions of the neighborhood to reflect the creative energies of the city. Whether your stay revolves around business or pleasure, our downtown hotel in SoMa, is in the hub of innovation and on the doorstep to Moscone Convention Center, Chase Center, Oracle Park, Cable Cars, world-class restaurants, Union Square shopping, museums and more. Inside, relax and recharge in our newly renovated contemporary rooms and suites. Every room features plush bedding, Smart TVs, mini-refrigerators, and Wi-Fi access. Take in stunning panoramic rooftop views of San Francisco accompanied by hand-crafted cocktails and locally-inspired small plates from The View Lounge. Recharge in our 24 Hour COR Health and Fitness Center. Our hotel also offers more than 129,000 square feet of sophisticated event space for corporate events, meetings or social celebrations. Book your escape today!
Read more
Full view
Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Car hire
Business Centre with Internet Access
Paid private parking on-site
Paid wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Rooftop bar
Tennis court offsite
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand films
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, French, Spanish, German
Hotel links
Special Offer:Unlock Member Rates!
8,023Reviews122Q+A100Room tips
Traveller rating
  • 3,744
  • 2,844
  • 913
  • 286
  • 236
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Lyudmila K wrote a review 11 Apr
New York City, New York74 contributions28 helpful votes
My first review of this hotel was a spectacular one but that was during pre-COVID times... Now - Only One Hint can be given - STAY AWAY! Hotel completely forgot they are in the hospitality business . As soon we were at the lobby checking in, I was harassed by one the security guards about not wearing a mask. He did not stop even when I told him that I have a medical condition that prevents me from wearing one. He demanded documentation from a doctor, and threatened me with taking further actions if I will not obey, his quote: "We will take other route!" I wondered what route that might be? ' Police? But police would be on my side as anyone with disability covered by The Americans with Disabilities Act <<The ADA is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public.>> Other desk agents witnessed the ordeal but did not interfere and silently allowed the interrogation while my partner was getting the room keys. Needless to mention, that no one else was there in a spacious lobby, I was away from reception but yet guard did not mind to violate "social distance" rule and placed himself within two feet of me. What a way to greet a Titanium Elite member at the property! I was truly looking forward to a stay but the greetings and each time that I had to pass the lobby put a dump on the experience and it would never be erased of memories. Housekeeping, on another hand was remarkable and provided impeccable daily service, which I am grateful for, as many other hotels do skip the cleaning routine (saving a dime I guess). The M club lounge was closed, and only $10,00 coupon was provided to use daily in the coffee shop that is in the lobby which can buy you two medium coffee cups. The soundproof has deteriorated and you can hear everyone next to you or above you, there is a sound machine by bedside to reduce exterior sounds but that was not helpful. Considering that it is a high rise hotel with low occupancy rate it seems front office would of wanted to create a social distance among guests but no -placing them all on the same floor is more sufficient I guess, or so it appeared. We stayed in the city for another week, just chosen another hotel after few nights as I could not longer bear the encounters with COVID guards on the floor.
Read more
Date of stay: April 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Mia Garlow, Marketing at San Francisco Marriott Marquis
Responded 5 days ago
Thank you for providing your honest feedback. We have shared your comments with the appropriate hotel team to ensure that we are consistently working to pursue excellence in hospitality. We hope to have the opportunity to be your host hotel some day in the future. Safe travels.
Read more
rob e. wrote a review 3 Apr
Placentia, California60 contributions75 helpful votes
Checked in with my family April 1st in this hotel. Knowing the industry is still reeling from the effects of the pandemic, I didn’t expect a pre pandemic service in any business involving hospitality since there won’t be enough staff in a facility. However, the staff in the front desk of this hotel just made our experience unpalatable. I am a gold elite member of Marriott, this just means some extra perks, one of those would be a room upgrade (based on availability). I am very well aware that room upgrades could be a room with a better view, a room on the upper floor, if lucky, a REAL room upgrade like a suite. When I checked in, the lady at the front desk said there is no room upgrade. She verbatimly said “you get what you paid for, if you got a double then you get a double”. So I respectfully said that I’m a gold elite member. She then said, there’s no upgrade since there’s no room available. This got me irritated already as she just flat out denies my request all the time. So I opened the Marriott app and checked if there are any rooms available. And lo and behold, there were plenty. So I showed her, then she shifted her position like there’s not enough manpower to they are very busy. Look, I am not asking for something that’s very hard to get. I am not asking for anything that’s not a privilege that I could get. I am not asking for the moon and the stars. All I ask is HONESTY, GOOD CUSTOMER SERVICE and to take advantage of the benefits of my membership.
Read more
Date of stay: April 2021Trip type: Travelled with family
2 Helpful votes
Helpful
Share
Response from Mia Garlow, Marketing at San Francisco Marriott Marquis
Responded 1 week ago
We're disappointed to hear that we did not deliver the customer service that the Marriott Brand is about. We have shared your comments with the appropriate hotel team.
Read more
Agmedman wrote a review Mar 2021
24 contributions6 helpful votes
We arrived late in the evening, exhausted from a long trip. After checking in as a platinum member, no assistance was given with my bags from the bell service. The front desk had the excuse that everyone was laid off due to Covid. As an elite member, no m lounge access, no upgrade was given (even after a request). The front desk staff was full of excuses and offered no remedy for my concerns. Never again will i stay at this location and i will seriously reconsider my loyalty to the brand based on this stay.
Read more
Date of stay: March 2021Trip type: Travelled with family
3 Helpful votes
Helpful
Share
Response from Mia Garlow, Marketing at San Francisco Marriott Marquis
Responded 4 weeks ago
We're sorry to hear that your experience was not flawless. Your comments have been shared with the appropriate hotel team to ensure that our service is consistent with the Marriott Brand. We wish you safe travels.
Read more
Gusper wrote a review Mar 2021
Vancouver, Canada7 contributions9 helpful votes
Every time in SF I love to stay at Marriott Marquis which I believe is the best location with the best employees working there. Never I had a little complain about the hotel. I am writing this review just to say THANK YOU for being the best hotel ever.
Read more
Date of stay: November 2020
2 Helpful votes
Helpful
Share
D H wrote a review Feb 2021
1,203 contributions139 helpful votes
+1
This hotel continues to amaze me. The Staff, Location, and Room Quality are all highlights. Upon arrival, we were greeting by Sylvia. She is an excellent ambassador for the Marriott Brand and she represents this hotel chain exceptionally and professionally very well! I ran into a small issue with my membership number. I had give the old Marriott number, but Sylvia quickly recognized it and courteously asked me if I had the new Bonvoy number (which I did). Sylvia's expertise in the process, and her professional personality were a winning combination. She is also an expert in the local area and was able to provide us with local Covid closures and recommended places to eat. We really appreciated her help and I hope that management recognizes what a wonderful employee they have. One of the first things you will notice about this hotel is the spacious architecture. The front desk area accommodates several parties at a time, and they have shields up to provide social distancing. There are sanitation stations all over the hotel for your safety as well. The room door provides excellent security with electronic locks, and double locking devices on the inside. The rooms are large and spacious. There are a couple of tables and a nice sofa for relaxing or getting some office work done. This is a nice alternative to sitting on the bed or a single chair. The thermostat is easy to set and use. It held the room temperature consistently at the desired setting and no further adjustments were necessary. There is a small refrigerator and a coffee pot available. This was nice because there is a hot/cold food Pantry downstairs so you will have a place to store food if it requires refrigeration. The TV has plenty of stations and the remote is easy to use. One of my personal issues with hotels is when there are no outlets next to the bed for plugging in items or simply recharging devices. That was not an issue at this Marriott property. There are plenty of outlets with regular plugs as well as USB connecting options. These options were available on the wall platform and the CubieTime clock on the night stand next to the bed. As mentioned earlier, there is a Pantry located downstairs just off of the main lobby. You can order salads or hot foods as well as have snacks that you can pick up yourself. Because of this hotel's location, there are also plenty of places nearby (within walking distance) to eat. There is a security staff at the main entrance so feeling safe is a good feeling. Overall, this is one of my favorite hotels and I would highly recommend it to all of my friends. It is excellent for business trips as well as just a quick get-away to see the city of San Francisco. Give it a try and be sure to say hello to Sylvia and the rest of the staff. I'm sure that they will help make your stay a memorable experience!
Read more
Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Ask the staff for a room that has a view of the tall buildings. It is a nice view.
See more room tips
2 Helpful votes
Helpful
Share
Response from Mia Garlow, Marketing at San Francisco Marriott Marquis
Responded 3 Mar 2021
We appreciate the time you have taken to provide a detailed summary about your recent stay. We will share your comments with the appropriate hotel leaders and celebrate our staff for providing the service Marriott is known for. Travel safe and we look forward to having your return as our guest.
Read more
Previous
PRICE RANGE
US$196 - US$465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san francisco marriott marquis hotel san francisco, marriott san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa / South Beach
NUMBER OF ROOMS
1500
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about San Francisco Marriott Marquis
Which popular attractions are close to San Francisco Marriott Marquis?
Nearby attractions include San Francisco Urban Adventures (0.4 km), Barbary Coast Dispensary (0.5 km), and San Francisco Museum of Modern Art (SFMOMA) (0.3 km).
What are some of the property amenities at San Francisco Marriott Marquis?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at San Francisco Marriott Marquis?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at San Francisco Marriott Marquis?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at San Francisco Marriott Marquis?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to San Francisco Marriott Marquis?
Conveniently located restaurants include Mourad, Eno Wine Bar, and Taj Campton Place Restaurant.
Are there opportunities to exercise at San Francisco Marriott Marquis?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does San Francisco Marriott Marquis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at San Francisco Marriott Marquis?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to San Francisco Marriott Marquis?
Many travellers enjoy visiting Alcatraz Island (4.9 km), Golden Gate Bridge (7.6 km), and City Lights Booksellers (1.4 km).