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Hilton San Francisco Union Square

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Traveller (992)
Room & Suite (624)
Dining (52)
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Overview
  • Excellent26%
  • Very good38%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
“urban tavern”(43 reviews)
“cityscape bar”(28 reviews)
“union square”(427 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton San Francisco Union Square
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton San Francisco Union Square
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,239)
There are newer reviews for Hilton San Francisco Union Square
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Traveller rating
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11 - 15 of 2,589 reviews
Reviewed 5 days ago via mobile

Nice and clean hotel with decent size rooms in a great location, especially if it’s your first time visiting San Francisco. The staff were friendly and nothing was too much trouble. Would definitely stay again.

1  Thank Hannah_97ox
Response from Sonia G, Manager at Hilton San Francisco Union SquareResponded 3 days ago

Thank you for your nice comments, Hannah! We are happy that your stay exceeded expectations, and we look forward to welcoming you back soon.

Reviewed 5 days ago

Had a room with the balcony, which is great. Close to transportation and shopping. Theaters nearby. Lots of dining options. Take in the view of the city from the top floor bar. All the staff are wonderful. Price will vary according to conventions in town.

Review collected in partnership with Hilton Hotels & Resorts
1  Thank V5483SSsusanb
Response from Sonia G, Manager at Hilton San Francisco Union SquareResponded 3 days ago

We are thrilled that you enjoyed your stay with us, and appreciate your taking the time to leave a review!

Reviewed 5 days ago

Stayed for 4 nights at this Hotel. Paid extra to upgrade to newly renovated double room in Tower 2. Very clean room with ample space for two people. Enjoyed having refrigerator in room. Comfortable beds. Enjoyed have white bedding. Location was in walking distance to...More

1  Thank PrestonCoTraveler
Response from Sonia G, Manager at Hilton San Francisco Union SquareResponded 3 days ago

We are happy that you enjoyed our clean and comfortable rooms, convenient location, and helpful staff. We hope that you will consider us the next time your travels bring you to San Francisco!

Reviewed 1 week ago via mobile

I stay often at Hilton properties but after my experience at this Hilton I am having second thoughts. Several staff members were rude and the work is of poor quality with many mistakes. Instead of making one reservation, a staff member made duplicate reservations for...More

Thank Sofia Z
Response from Sonia G, Manager at Hilton San Francisco Union SquareResponded 6 days ago

We are sincerely sorry that you were disappointed with your stay, Sofia. We would love the opportunity to Make it Right, so please share any additional information you may have with SFOFH-Guest@hilton.com and one of our leaders will be in touch.

Reviewed 1 week ago

We stayed at this hotel for 4 nights in SFO. The location was virtually perfect. Easy walking distance to BART (for transport to the airport) and super close to all other transit including cable cars, shopping, restaurants in the area. Biggest drawback of the area...More

1  Thank Slidebite
Response from Sonia G, Manager at Hilton San Francisco Union SquareResponded 6 days ago

We are very happy that you enjoyed your stay with us! We truly appreciate your honest and helpful feedback, as these comments are what help us improve our guests' experiences. We hope that you will consider us the next time you visit San Francisco!

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$203 - US$582 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in San Francisco
#50 Luxury Hotel in San Francisco
#71 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$203 - US$582 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in San Francisco
#50 Luxury Hotel in San Francisco
#71 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveller (992)
Room & Suite (624)
Dining (52)
Pool & Beach (33)
Amenities (22)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
jess c
30 May 2018|
AnswerShow all 2 answers
Response from Sonia G | Property representative |
Thank you for your question, Jess! Our outdoor pool is heated for our guests' comfort.
1
Vote
Sunseekerdorset2013
7 April 2018|
AnswerShow all 9 answers
Response from Devesh D | Reviewed this property |
I recommend staying at Union square. It is centre of the transportation hub which connects you to whole SF and beyond. Fisherman wharf is basically a touristy place where I would visit for the attractions, boat rides and... More
1
Vote
Sjcejc
28 March 2018|
Answer
Response from awsfofh | Property representative |
Sjcejc- Thank you for reaching out. Yes, our 1 bedroom suites has a door in between the living room and bedroom that separates both rooms. This is great for privacy.
0
Votes
Room Tips
"Tower 1 and 2 rooms may be updated. Tower 3 rooms are old."
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"There are two buildings, it looks that building 2 is better than 1."
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"Enjoyed Tower Two as it is closer to O'Farrell Street entrance to save steps to room."
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"If traffic noise bothers you, aim for above 15th floor if you can, to avoid the noise."
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