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Pier 2620 Hotel Fisherman's Wharf

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1,079 Reviews from our TripAdvisor Community

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Showing 946: English reviews
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Lakewood
Reviewed 2 days ago NEW

I stayed at Pier 2620 two years ago when it was just remodeled. The hotel and my room were nicely decorated, roomy and clean. I love the location to the Pier and the ease of access to all other attractions. I was equally satisfied with this stay.

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Helpful?
Thank gailsR606TN
Management response:

Dear Gail S: Thank you for taking the time to write to us regarding your recent stay! As a returning guest (June, 2015) your comments are especially important to us! We are delighted to know that you found our guest rooms in excellent condition! We have a great Housekeeping team and we'll be sure to share your thoughts with them...

Wellington, New Zealand
Reviewed 2 days ago NEW

The hotel is very clean and in a good location for exploring nearby fisherman's wharf. Plenty of restaurants nearby to choose from. Our room was at the north point and jones st junction and it was very noisy throughout the night. For the cost of the hotel we would expect double glazing at least which would help.

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Helpful?
Thank J1024ODclairem
Management response:

Dear Claire M.: Thank you for taking the time to write to us about your recent stay. We appreciate the opportunity that this provides us to respond directly to you. Let me begin by thanking you for choosing our hotel for your stay in San Francisco. Thanks too for your positive comments about the cleanliness of our guestrooms and our...

Cleveland, Tennessee
Reviewed 2 days ago NEW

Excellent vacation the hotel was awesome staff was great made our trip but definitely come again Hotel and room smelled wonderful pricing was excellent and very convenient to the wharf for shopping and dinner alternatives

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Helpful?
Thank jeffreycurtisb
Management response:

Dear Jeffrey Curtis B.: Thank you for taking the time to write to us about your recent visit to San Francisco and the Pier 2620 Hotel! We are delighted to know that you enjoyed your stay so well and especially pleased by your comments about our excellent Housekeeping team in particular and the service you experienced from our seasoned team...

Naha, Japan
Reviewed 4 days ago NEW

Dear Pear2620's owner,manager and every staff. We've stayed your hotel for whole a month and been satisfied with all your service. Especially, your bed-making staff Margarita and your lobby staff Priscila and Ron and Edita are really wonderful. We are deeply grateful to them. Margarita is always cheerful and kind. Priscilla is also cheerful and devoted. Ron is warm and...

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Helpful?
Thank amenootome
Management response:

Dear Mr. and Mrs. S.: Let me begin by thanking you for choosing our hotel for your extended stay in San Francisco. And thank you for taking the time to chat with me on Thursday! It was a pleasure to meet you both! Thank you too for your kind comments about the team here. We are very fortunate to have...

Omaha, Nebraska
Reviewed 6 days ago NEW

Terrific location, great room and fantastic breakfast for our needs. Fisherman's Wharf attractions are steps away, there is a Walgreens across the street for any needs. We did not have a rental car but instead walked, used public transport or Uber. My 13 year old son and I were more than satisfied with the breakfast offered - fruit, scrambled eggs,...

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Helpful?
Thank huskerjz
London, United Kingdom
Reviewed 6 days ago NEW

Noisy! You can hear everything from other Rooms and the busy street. Didn't explain resort tax to me so made me pay $60 for breakfast, wifi and in room beverages I didn't use! When I complained he shrugged his shoulders and said someone should have explained.

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Helpful?
Thank J1097ZTpeterw
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Dear Peter W: Thank you for choosing our hotel for your stay in San Francisco. We appreciate the opportunity that this provides us to respond. In reviewing your reservation, we noted that you made the reservation through the Booking.Com website. Our Urban Fee which you referenced is noted on the booking page. Nevertheless, we regret that this and our handling...

Lake Barrington
Reviewed 6 days ago NEW

I specifically booked this hotel having enjoyed my past experience there. This time I was disappointed with my stay and am not as inclined to return. My room was so quiet and on the first floor so it was very easy to hear everything outside of my room. I heard conversations in the street, loud vehicles passing by, and noise...

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Helpful?
1Thank Steven N
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Dear Steven N.: Thank you for choosing our hotel for your stay in San Francisco. As a returning guest, your comments are especially important. If you would like to contact us directly at msheer@pier2620hotel.com, we would be happy to address your concerns and oversee any future reservation you might care to make. We’ll be certain that your next stay meets...

London, United Kingdom
Reviewed 1 week ago via mobile

Love this hotel, the rooms are spacious and very clean and the bed was very comfortable. I found all staff to be polite and friendly, we had the breakfast as included it was ok you get the basics sausages, bacon, scrambled,eggs, fruit and cereal. I would have preferred a choice of how,I wanted my egg and the coffee isn't that...

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Helpful?
Thank 52MichelleD
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Thanks so much for taking the time to share your recent experience with us, Michelle! We're so thrilled to hear that you enjoyed our rooms and our staff could leave you with a good impression. Our location is definitely great, and we're glad it served you well throughout your stay! Thanks again for your feedback, we hope to see you...

Montreal, Canada
Reviewed 1 week ago

This hotel is well situated if you like walking to the pier and Italian village or Chinatown. Also easy access to the cable cars. The hotel itself is nice, and the rooms are ok. It isn't your typical luxury hotel but serves the purpose perfectly. Very secure with card access to the rooms, clean and you can open the windows...

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Helpful?
Thank Maurice R
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Maurice, Thank you for taking the time to share your recent experience at Pier 2620 Hotel with us and your fellow travelers. We're so glad to hear that you enjoyed our prime location and found our rooms to suit your needs. We hope we'll have another opportunity to see you again if you find yourself headed back our way!

.
Reviewed 1 week ago

The Pier 2620 hotel made our trip more enjoyable, however, there were disruptions during the night when we were trying to sleep. There were couples argueing and footsteps from the floor above us. We find the front desk very helpful. We enjoyed our stay at 2620.

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Helpful?
Thank rongl768
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Thanks for taking a moment to share your feedback about your recent stay with us, rongl768. We're so glad we could help make your trip to San Francisco even more memorable and our staff could leave a positive impression. We do apologize for the interruptions you experienced, but are happy to hear they didn't ruin your overall experience. Thank you...

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Located at the intersection of historic North Beach and world-renowned Fisherman's Wharf, Pier 2620 Hotel is the ideal choice for discerning travelers seeking a break from the ordinary. Because we believe your San Francisco experience shouldn't have to end when you walk into your hotel. We call it "urban sleek," our guests describe it as "industrial chic," "hip nautical," and simply "one of the coolest rooms I've ever stayed in." We're unlike anything else you'll find in Fisherman's Wharf, which is exactly how we like it. Renovated in late 2015, the largest standard guestrooms in the area feature a meticulously curated waterfront-themed décor, with high-end custom finishes. All rooms include: Serta Platinum Suite II mattresses, 55" flat screen TVs with media hubs, complimentary WiFi, eco-friendly bath amenities, in-room safes, mini-fridges and coffee makers. Onsite parking, access to a VIP Club Lounge and 24-hour fitness center are just the start of what makes Pier 2620 Hotel the perfect home away from home. Pier 2620 Hotel's prime location and variety of transportation options provides travelers with easy access to a variety of areas for work and play, including: Moscone Center, Fort Mason, Union Square, SOMA, the Financial District, Fisherman's Wharf, Pier 39, Cable Cars, Ghirardelli Square, Little Italy, Chinatown and the Embarcadero. ... more   less 

Additional Information about Pier 2620 Hotel Fisherman's Wharf

Address: 2620 Jones Street, San Francisco, CA 94133 (Formerly Hilton San Francisco Fisherman's Wharf)
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: €234 - €441 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pier 2620 Hotel Fisherman's Wharf 3.5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Hilton San Francisco Fisherman`s Wharf Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hilton Fishermans Wharf
Hotel Style:
#31 Green Hotel in San Francisco
#68 Family Hotel in San Francisco
#81 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Pier 2620 Hotel Fisherman's Wharf staff and other travellers.
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Questions? Get answers from Pier 2620 Hotel Fisherman's Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would tend to ask for a room on the 2nd or 3rd floor.”
 of 5 bubbles 788mauricer, 18 Mar 2017 | Read review
“From what we read, it might be better to chose a room facing the courtyard.”
 of 5 bubbles DeluxeDL, 13 Mar 2017 | Read review
“Third floor courtyard”
 of 5 bubbles Bailey2004, 6 Mar 2017 | Read review
“ask for King Bed instead of doubles”
 of 5 bubbles Clint083, 5 Mar 2017 | Read review
“Experience was expensive for the value”
 of 5 bubbles Hawaiiluv, 22 Feb 2017 | Read review
5 of 5