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Hotel Zeppelin San Francisco

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Hotel Zeppelin San Francisco
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267 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Houston
Reviewed 6 days ago NEW

Walk to great restaurants, Chinatown and Union Station. Cool, urban vibe with young staff who were very professional. Air was not working in room and they moved us immediately and followed up to make sure new room was fine. Traveled with teens who spent time in basement lounge/game room. Great hotel for weekend in SF. Plan to return.

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Helpful?
Thank carverfam
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

We look forward to having you again carverfam. I will challenge you or your teens to a game of shuffleboard next time you're here! Glad our close proximity in the Union Square area worked out for your trip. See you next time!

Ghent, Belgium
Reviewed 1 week ago

The hotel is in a good location. Very close to Union Square. The rooms are clean and because I had a room facing the small inner court I had no problem with the noise. But I also had no light :) For the price you pay you will expect more attention from the staff. At check in they just took...

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Helpful?
Thank TAMI_Adela
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Thank you for letting us know how we did TAMI_Adela. I have forwarded your comments to our front office staff and I sincerely apologize for the service you received during your stay which did not meet your expectations or our minimum standards. We definitely do not have a contest for who can check somebody in the fastest. Let me know...

Reviewed 1 week ago

This hotel is at a very good location near Union Square. The rooms are clean and tidy, comfortable bed, and good bath amenities. The staff is very nice and accommodating. My room was tiny (on the 7’th floor) which was very inconvenient, with a large suitcase and a trolly, I could barely walk in the room. Also, if you’re planning...

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Helpful?
Thank yaniv_72
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Thanks for the review yaniv_72! Next time you come to town, definitely check out one of our other room types. Our Delux and Premier room types both larger in square footage size and have oversize desks so that there is plenty of room for your laptop and other gadgets.

Walnut Creek, California
Reviewed 1 week ago

Walking distance to Union Square, trolleys and restaurants. Hotel has been modernized and the rooms are small but clean. We ate at the hotel restaurant based upon friends recommendations and the food was fabulous! They do have a downstairs game room with basketball, darts etc. Bartenders are awesome!!!

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Helpful?
Thank Shelly A
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Glad to see you liked our close proximity to Union Square. Rambler does provide room service as well, so next time you just want to lounge around in your room, call them up and they'll bring it right to you, complete relaxation. What was your high school in Skiiball downstairs?

San Francisco
Reviewed 1 week ago

Nice modern hotel in the center of SF. I was staying there for a business trip and have to say that for this purpose it is not recommendable. The hotel restaurant/bar is very loud and work/sleep is difficult, the breakfast starts only at 7 and there were no options offered for guests who need to leave earlier. Also the staff...

Review collected in partnership with this hotel
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Helpful?
Thank danielabU7342LS
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Thank you for the review danielabU7342LS. I sincerely apologize that this trip did not leaving a lasting positive memory. Ramble does open at 7 A.M. Monday through Friday and 8 A.M. Saturday and Sunday. The staff should have offered information on restaurants close by that are open before this time. I hope that you can give us another try in...

Reviewed 1 week ago via mobile

This hotel is amazing looking, not your traditional hotel. Very casually dressed staff not sure is they are guests or staff. Very hip and quirky hotel. Rooms are very clean and quite spacious. All the amenities provided e.g. coffee, water, shower wash etc. We stayed in room 725, which if you can request not to stay in that room as...

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Helpful?
Thank Shirley C
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Thanks for the review Shirley C.! We are thrilled to see you dig our 60's / 70's vibe, nice to stay somewhere with a soul ;) I do apologize the noise was not the most ideal part of your stay. Email the front desk directly next time you book your stay with us and we'll make sure to find a...

Oslo, Norway
Reviewed 2 weeks ago via mobile

Just visited the hotel bar, but felt compelled to write a good review due to the bartender's (Angelica) great skills and fantastic service. Nice and intimate place with a fireplace. Restaurant also looks good.

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Helpful?
Thank kimgronneberg
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Thanks for the awesome shout-out for Angelica in the Fire Side Lounge. The team will be excited to hear that their hard work and service was noticed. Did you play any of the games downstairs like pool, shuffleboard or skiiball? Look forward to serving you again next time you are State side.

San Francisco, California
Reviewed 2 weeks ago

Great urban vibe and decor. Only downside is the small rooms, so great for one person. Not a lot of room also if you travel with a lot of bags. The room was recently updated so plenty of new amenities! Great common area downstairs that is open seemingly well into the night. Great place to hang with friends etc. Highly...

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Helpful?
Thank ConsultantRob2121
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Thanks for the Rockin review ConsultantRob2121. Excited to see you were excited about the new amenities such as the N'esspresso machine in the rooms. We do have several room types that of different sizes. Next time check out our premier room types, I'm sure you enjoy the added space. See you next time!

Boston, Massachusetts
Reviewed 2 weeks ago

Had a great stay at this hotel. The decor is very special. Its not the same boring rugs and wall colors as in Hiltons or Marriot. Everythign had some character. Now the most important needs for me are cleanliness and a good bed. The rooms were really clean, and the bed was AWESOME. In fact I cant recall getting such...

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Helpful?
1Thank whynot60745
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Thanks for taking the time to post about your stay whynot60745! What was your high score in skiiball in the game room downstairs? The hotel may be stylish, but the good vibes are all thanks to our groovy guests. Looking forward to hosting you again soon!

Gothenburg, Sweden
Reviewed 2 weeks ago via mobile

We enjoyed our stay at this hotel very much! The room was small, but you don't go to SF to stay in your room, do you?! Great "play room" in the basement where you can hang out and play games together (shuffle board, mini basket ball and a few more games). Super good location. Nice, very helpfull staff! Would definitely...

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Helpful?
Thank Lotta F
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Lotta F, thank you for taking the time for the stellar review. What was your high score in the Skiiball in the game room? Glad you got to check out how close we are to Union Square and the trolley car so you can enjoy the city. Sounds like you truly did leave your heart in San Francisco. See you...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Zeppelin plays host to peaceful revolution. Located at the center of San Francisco’s Union Square and Theater District, the modishly comfortable guest rooms and suites channel the city’s energetic bohemian personality, meant for kicking back and allowing the senses to take the lead. Hotel Zeppelin is where escape becomes discovery. ... more   less 

Additional Information about Hotel Zeppelin San Francisco

Address: 545 Post St, San Francisco, CA 94102-1228 (Formerly The Prescott Hotel)
Region: United States > California > San Francisco > Union Square
Price Range: €188 - €482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zeppelin San Francisco 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Kimpton San Francisco
Prescott Hotel Kimpton
Hotel Style:
#41 Green Hotel in San Francisco
#43 Luxury Hotel in San Francisco
#73 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zeppelin San Francisco staff and other travellers.
21 questions
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Victoria, Australia
13 days ago
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1 month ago
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Questions? Get answers from Hotel Zeppelin San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms on the first floor to the righthand side as they are next to the generators which are noisy.”
 of 5 bubbles sigal, 25 Jan 2017 | Read review
“higher floors away from elevators”
 of 5 bubbles J9942TBarthurm, 19 Jan 2017 | Read review
“Some of the rooms on the 7th floor are hard to find.”
 of 5 bubbles michaeldE8419LI, 23 Dec 2016 | Read review
“Go somewhere else”
 of 5 bubbles RHAA1514, 5 Dec 2016 | Read review
“away from elevator and higher floor”
 of 5 bubbles noteztoplz, 23 Nov 2016 | Read review
5 of 5