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Holiday Inn San Francisco Golden Gateway

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1,746 Reviews from our TripAdvisor Community

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Showing 1,351: English reviews
Aberdeen, Washington
Reviewed 26 August 2013

Great location. Able to explore the city in all directions, easily and quickly. Having the cable car stop at the intersection made things that much easier. Staff was helpful and plentiful. Only down side was transit back to the airport, outsourced service. Driver rude, not a smooth transition from hotel back to airport. Bart was cheaper and actually more enjoyable.

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Helpful?
Thank 194MarkG194
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

This is just what reviews are for. I wouldn't have heard about your shuttle experience any other way. Thank you for taking the time to let me know. Our experience with them is usually quite positive. However, you mentioned a great alternative. A short bus or taxi ride will connect BART to the hotel. We appreciate your business.

Boston, Massachusetts
Reviewed 25 August 2013

I stayed at the Holiday Inn Golden Gateway with my teenage daughter in August, 2013. The hotel is located on California and Van Ness, which is at one end of the California cable car line. This line takes you through China town and to the financial district. The front desk, housekeeping, and bell staff were friendly and helpful. The room...

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Helpful?
Thank KCB0930
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

You found the best Cable car stop. I like to ride it up and over Nob Hill and down towards the waterfont before taking a ferry ride. Your visit sounds like a memorable visit with your daughter. We should recommend your multi-tasking idea to other guests; swimming and laundry! Thanks for choosing us.

france
Reviewed 25 August 2013

We had a quad room for 2 adults and 2 teenage children, the room size was fairly small so we were quite cramped. views and location were great, especially being at the terminus of the tramway! We took the breakfast buffet ONCE, food was ok, but found the 90 dollar bill(once tips and tax added)very high, especially as we didn't...

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Helpful?
Thank jaqattak
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

You're absolutely right, the tramway (Cable car) is ideal for getting around the city. It allows us to be away from all of the other tall buildings, which in turn makes it possible to offer great views. I'm happy that you enjoyed both the location and the view. I also understand that feeding an entire family in the hotel can...

Reviewed 25 August 2013

Although not the fanciest interior the Hotel is very clean, comfortable and a good place to stay for a few days if you visit San Francisco. Especially the staff is very friendly and helpful. Even when you have unusual requests they were extremely supportive. We walked to Fisherman's Wharf but there is a bus stop near the Hotel and you...

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Helpful?
Thank noble1248
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

It's one thing to have a clean hotel, but it's an entirely different matter to have staff dedicated to providing service that goes above and beyond. Thank you so much for taking the time to tell us about your experience. We'd love to see you again.

Saint John, Canada
Reviewed 22 August 2013

We arrived at this location and an error had been made on the reservation. The check-in person not only corrected the mistake but upgraded our stay to one of the top floors. The View was AMAZING! If you can afford the extra money (about $25.00 a night) we thought it was well worth it. We could see Alcatraz from our...

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Helpful?
Thank wetravel4u
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I love to hear when the staff responds to problems and provide exemplary solutions and service. Each vacation and hotel will experience different issues, but it's in the solution that we remember whether the trip was a positive one or not. Thank you.

Los Osos, California
Reviewed 18 August 2013

We got several two double bed rooms for a family get together. As recommended in prior reviews, we got rooms on upper floors and the views were excellent - big windows overlooking the city and the lights at night. These rooms were not huge but comfortably sized. They were nicely but generically furnished and clean. The staff here was friendly,...

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Helpful?
Thank centralcoastguy
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

It is an honor to host you and your family at our hotel. You've made some excellent suggestions. The packages that include breakfast, parking, cable cars, or shopping makes sound choices. They are often more economical than purchasing everything separately. Although our breakfast already includes granola, fruit, and juice, I will be sure to pass along your request for additional...

Reviewed 17 August 2013 via mobile

The title says it all. We stayed two nights and were surprised how close Fisherman's Wharf is, along with a host of other places. Restaurants and bars on Polk street are 100 ft away. One will walk quite a bit in San Fran but the Muni passes really helped (ride buses, trolleys, and the famous cable cars)

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Helpful?
Thank oksanakis
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

The muni pass may very well be the best way to see the entire city. It's great to hear how well the location worked for you. We'd love to have you back again.

Reviewed 16 August 2013 via mobile

While the hotel is a bit far away, it is worth the money. Lovely hotel, good sized rooms with good amenities. Staff are friendly and local transport is really convenient. Second stay here and would stay again

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Helpful?
Thank Nicola_V_S
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Thank you for staying with us for a second time. It's an honor to earn your return business. We are lucky to have such dedicated, friendly staff. Thanks again for recognizing them.

Stafford, United Kingdom
Reviewed 16 August 2013

It's a standard holiday inn style hotel - clean, functional and with all the usual facilities. We stayed for 3 nights and found it convenient. We had a room overlooking the city, and this really was a bonus particularly in the morning and at night. The views were fabulous . It is a good walk to Union Square from the...

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Helpful?
Thank hensathome
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

We also take every opportunity to enjoy the views here. They are unique in the city. I'm happy to hear the staff was both friendly and helpful. It makes a visit so much more rewarding. Thank you.

Winchester
Reviewed 16 August 2013

Let's start with the basic details... The location is pretty good - there's plenty of cafes & interesting local shops & stuff nearby on Polk St & Van Ness and it's a very easy journey into China Town city centre districts - 20 mins walk or a short bus or cable car ride. The views from our 16th floor room...

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Helpful?
1Thank WinchesterBobo
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Thank you for mentioning both Housekeeping and the Concierge. They care a great deal for this hotel and your thoughts will be rewarding. Clearly, the outstanding memory of this trip became the fire alarm. I remember that night well. While I am planning with the staff to improve our response in the future, you deserve much credit for your patience...

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 

Additional Information about Holiday Inn San Francisco Golden Gateway

Address: 1500 Van Ness Avenue, San Francisco, CA 94109-4606
Region: United States > California > San Francisco > Nob Hill
Price Range: €165 - €329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Francisco Golden Gateway 3.5*
Number of rooms: 499
Reservation Options:
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Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn
Hotel Style:
#77 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Francisco Golden Gateway staff and other travellers.
41 questions
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1 month ago
London, United Kingdom
7 months ago
Modesto, California
over a year ago
Minnesnowta

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Questions? Get answers from Holiday Inn San Francisco Golden Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on poolside with great city view”
  • View from poolside rooftop
 of 5 bubbles ValleycoastOneTravel, 25 Mar 2017 | Read review
“Floor 20 or above”
 of 5 bubbles JohnJ362, 16 Mar 2017 | Read review
“Even numbered rooms, higher floors have a great view of Russian Hill and the city”
 of 5 bubbles PamikeG, 10 Mar 2017 | Read review
“ask for a corner room for a great view”
  • view 18th floor
  • view 18th floor
  • Corner view 18th floor
 of 5 bubbles mccannbag, 11 Feb 2017 | Read review
“Upper floors, with no adjoining room - unless you're in a group. Avoid 6th floor pool area.”
 of 5 bubbles michaelcF244XD, 8 Feb 2017 | Read review
5 of 5