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Holiday Inn San Francisco Golden Gateway

1,970 reviews
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Traveller (616)
Room & Suite (508)
Pool & Beach (42)
Overview
  • Excellent22%
  • Very good48%
  • Average22%
  • Poor5%
  • Terrible3%
Travellers talk about
“van ness”(139 reviews)
“cable car”(279 reviews)
“polk street”(61 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
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Reviews (1,970)Write a Review
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353
661
350
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60
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All reviewsvan nesscable carpolk streetcalifornia stfisherman's wharfoutdoor poolcorner roompublic transportmuni passday passhigh floorunion squaregolden gatestayed here for nightshotel restaurantmini fridgeparking garage
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661 - 665 of 1,517 reviews
Reviewed 19 November 2014 via mobile

San Francisco, wow what a wonderful place. We stayed at this hotel as part of a tour. The hotel was clean, comfortable and the staff friendly and helpful. The piers are a short taxi or a tram ride away which is a must if your...More

1  Thank Teddybear19
Response from Ru P, Manager at Holiday Inn San Francisco Golden GatewayResponded 23 November 2014

This is exactly what we like to hear. Your review is certainly appreciated. Thank you for sharing.

Reviewed 14 November 2014 via mobile

Everything is broken. Card readers don't work in elevators, pop and water issues are empty, there are few or no complimentaries in the room and the front desk clerk named Robert is the meanest guy man... This was a horrible experience!

Thank LBohn
Response from Ru P, Manager at Holiday Inn San Francisco Golden GatewayResponded 16 November 2014

Your concerns have been duly noted. Thank you for the feedback on the vending machines. We can get the vendor to refill those ASAP.

Reviewed 12 November 2014

Stayed here for a business seminar, would not stay here again unless I had to. The room was adequate, clean but dated (TV did not work & I could not get wifi to work in room). The hallways and elevators were dirty. Hotel is located...More

1  Thank HawaiianStyle808
Response from Ru P, Manager at Holiday Inn San Francisco Golden GatewayResponded 16 November 2014

Thank goodness for Whole Foods! This was clearly not the visit we would have hoped for. Your review gives us many suggestions for areas of improvement. I hope that will be noticeable on your next stay.

Reviewed 9 November 2014 via mobile

Nice room, very spacious with comfortable beds. Bathroom was big too which was nice. Room was quiet and had a nice view. The hotel was close to the cable car stop and Starbucks. We were within walking distance of Walgreens and lots of restaurants. We...More

Thank Panther888
Response from Ru P, Manager at Holiday Inn San Francisco Golden GatewayResponded 16 November 2014

It's reassuring to hear that the room and location worked so well for you. Thank you for review of our restaurant as well. This helps us focus our training in order to better serve you next time.

Reviewed 5 November 2014

Good, reliable hotel, nothing outstanding, nothing too bad at an very expensive San Francisco downtown price. The view from upper floors are stunning from rhe room window. Ask for a room in the 'back' which is said to be quieter, as you can hear the...More

Thank PiroskaBudapest
Response from Ru P, Manager at Holiday Inn San Francisco Golden GatewayResponded 9 November 2014

While I would most certainly prefer that you considered our hotel outstanding, reliable and good will have to do for now. I hope that we can give you more of a "wow" experience on your next visit.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$158 - US$438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (616)
Room & Suite (508)
Pool & Beach (42)
Dining (31)
Amenities (5)
Nearby
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the
city and is home to amazing architecture and views.
The hike to the top can be a challenging workout for
those who forego a cable car ride, but they will be
rewarded with some of the city’s most beautiful
architecture adorning its peak. Originally populated
with mansions after the Gold Rush, most if not all
were devastated in the 1906 earthquake and fire that
...More
Questions & Answers
Ask a question
Maria B
6 February 2018|
AnswerShow all 5 answers
Response from Zoom_Gotti | Reviewed this property |
Yes. there are several van services from both OAK and SFO. Find the basic information by searching each airport's ground transportation options and then using the corresponding websites to make you choice and reserve.
1
Vote
Alisiya G
4 February 2018|
AnswerShow all 3 answers
Response from Rocky161 | Reviewed this property |
The hotel front desk did allow us to leave our luggage near the front desk. They did not lock it up but it was sitting right in front of the check in desk.
1
Vote
James V
1 January 2018|
AnswerShow all 7 answers
Response from Alice L | Reviewed this property |
Hi, If I remember correctly there is a safe and there is no additional taxes charge.
1
Vote
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12345618
Room Tips
"King size beds are on the upper floors, very comfortable mattress"
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"Ask for best view - higher floors."
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"Request an even numbered room for the best views."
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"Take the highest floor they will offer you"
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