The location of this hotel is convenient to events happening along Folsom Street and is just a short walk away. I would not recommend walking down Mission Street though with a family. Yes it's a little sketchy area but so is a lot of SF, homeless are all over. Also, the Burger King across the street was convenient and felt safe enough going there. In the room, beds are comfortable and everything was clean. A bit overpriced in my opinion, but we stayed here for the location.
I forgot to post this back in December, but I wanted to add an honest review about this hotel. First off, we got a great deal for this hotel, so when we arrived I honestly couldn’t complain! The room was nice, and spacious for the two of us. We had been spending two weeks in the states (I’m from the UK) so had a lot of luggage and we had more than enough room! The beds were ok, and the rooms were clean. No issues there! My first issue is the area. It’s a little sketchy, and as two 20-something girls who had never been to SF before it was a little scary when we were waking up early/coming in later in the evening. None the less, nothing happened and once inside the hotel we felt more than safe. My main issue is this “fee” you “pay” when checking in. When we booked the hotel, which was done through Expedia, we were never informed on any extra fees when we were to arrive. Granted, it was brand new when we booked, so that may have been the case. When we arrived, I was asked for my credit card details as a “just in case”, but was never told the amount that would be taken from my credit card or that any money would be taken at all when checking in. Now, I probably should’ve pressed to see why this was needed, but after spending 10+ days travelling and just getting off a flight I honestly didn’t have the energy to ask. It was only a day later that I had noticed that $250 had been taken from my credit card. Obviously, I was shocked as we weren’t told the amount or that anything would be taken at that time. When we got back to the hotel that night I spoke to the front desk employee, who was also the lady that checked us in. I asked why the amount had been taken, and she got very defensive and said she told me EXACTLY what the amount was for and how much would be taken. The way she spoke to me was like I was an idiot and that I was the one who was lying. Myself and my friend both said that we had been told no such thing, and that it would’ve been nice to at-least be warned. Then, she changed her tune and apologised for not telling us and we went on our way. If I’m being honest, the entire interaction left a very sour taste in my mouth after as I walked away feeling as though I was in the wrong, when really it wasn’t. After reading other reviews on here, I see that this is a normal occurrence so if you are planning to stay here just make sure to double check the fees! If I come back to SF, I wouldn’t stay here again.…
Kudos to the hotel staff and management team here at BEI. Accommodating every step of the way. Very spacious and amazing bar, restaurant and lounge area inside the hotel. Walking distance to many shops, restaurants and stores. Pet friendly space that my my pup feel welcomed from the time we checked-in! You get the best bang for your buck if you stay at BEI San Francisco
We had a wonderful stay at Bei SF. We loved the spacious room with big windows. Everything was meticulously clean and modern. Secure access to the building with keycards and extra security with key cards in all of the elevators. It was located in the city with everything we needed nearby. We will definitely stay here again and recommend it to our friends and family!
My wife, youngest daughter and I stayed here for several nights while visiting our oldest daughter who had recently moved to San Francisco for a career move. We found our stay to be very restful after experiencing many of the things the Bay Area has to offer. The location is great, almost directly across from one of the many BART stations. The staff was friendly and helpful with suggesting restaurants or places to visit. All in all a very nice place to stay.