Stayed at the Grant Plaza Hotel in September on arrival the bed was stiff and not acceptable to sleep on. The maintenance person brought a piece of dirty foam to put on top of the mattress. He did not know how to make up the bed. There was no house keeping working when i drew back the sheets they were dirty. The maintenance man brought another doona which was just as bad. Outside the window used cigarette buts, room old and tired and grubby. Front desk staff member Nash the rudest person i have encountered Manager Ken cannot get my deposit refunded after 2 weeks after many emails, refuses to respond to calls The worst hotel experience ever encountered
Stayed here for 2 nights and was pleasantly surprised. Prices are quite affordable considering it's in San Francisco. The location was great. I booked this hotel in particular primarily because of its rather close proximity to the BART station. It is indeed only a 10-minute walk from Montgomery station, although if you're arriving from the airport be prepared to drag your bags uphill. The hotel is smack dab in the middle of Chinatown in a rather busy area. I never felt unsafe here, whether evening or early morning, as there are always people milling about minding their own business. If you like walking, you can journey to Fisherman's Wharf within 30 minutes on foot, which is what I did. You can also walk in the opposite direction toward Westfield and Target if you like to shop. There are several bus stops and tram lines nearby. As for the room, it was small but didn't feel cramped. There's no air-conditioning but it was rather chilly in July so I had no issues with heat. No problems with the shower either. Checking in and out were a breeze. I was even able to order food through GrubHub (because most restaurants in that area close at 8 pm even on weekends, which I found out the hard way!) I suppose my only complaint would be that you can definitely hear your neighbors at all times. I could hear someone stomping on the floor above, and sometimes I'd get noise from the rooms adjacent to mine. I was able to sleep just fine, though, as the bed was really comfortable. I'd changed my hotel to this one at the last minute and I'm glad I did. Apart from the occasional noise, I had a lovely stay.…
Having booked the trip of a lifetime to the states my first stop was San Francisco. Unfortunately my holiday company had located me in a hotel over 30 miles from the city so I decided to book an emergency air b&b. The Grant Plaza Hotel literally saved my holiday. I hadn’t expected much as it was cheap but on arrival I was pleasantly surprised. This fantastic little hotel is in a great location, the staff were super friendly and the room blew me away to be honest!. I wish I’d booked this place from the start & I’d recommend it to anyone wanting to visit this city. Overall a lovely stay and I couldn’t find anything to complain about.
Great location with many eateries nearby, safe area within 10mins walk to subway, just that hotel is located on a slope so it's a good workout with your luggage ;p Got a room that has nice big windows, but heater wasn't working well n walls are thin so it wasn't that warm at night in winter. Small shower/bathroom but it works well.
My wife and I stayed here in Jan 2022. It was on the cheaper side so I wasn't expecting much, but we were pleasantly surprised. The room itself was pretty standard, but the bathroom and shower were excellent. There is a parking garage about 5 min walking distance away that you can reserve through the front desk at a reduced rate.
the room has been reserved, but they still did an extra charge of 18 dollars will be charged for placing luggage in advance, the two beds on the order will be changed to one, and the extra bed service will be charged separately.不太满意另外加钱，网络营销误导性，对于行李提前存放另外收取18 美元的 费用是不合理的，对于床的问题在网络上是两张单人床，但是说只有一张床，这是欺骗和误导
I stayed in this 'hotel' for two nights and I can confidently say that it ought to be shut down. The smell is so bad as if the whole place is a cat litter that has never been cleaned. The shower is so small and dirty, and the shower-head splashes water everywhere except on you. The bed was uncomfortable and the sheets smelly. This place got to be the worse 'hotel' in San Francisco. I think they also room junkies as I saw a completely doped guy getting on the elevator the day I checked out.
Had a really great experience staying there! The staffs are awesome especially the girl named Winnie. She’s so kind & helpful. Clean & affordable room, nice view, and perfect location thats just so close to all the main attractions! Would definitely be back there. Thankyou!
We stayed here 2 weeks ago. Great location in China Town, very helpful friendly staff and although no breakfast there was good coffee in the morning! Rooms are small but extremely clean. Definitely recommend it.
If you've every stayed in a modern hotel, you will be shocked when you first go into your room. The rooms are just big enough to hold a 'full' size bed. And that bed... A six-foot tall person will sleep with his heels 6 inches beyond the bottom of the bed. I suppose they couldn't put in a longer bed, because a longer bed would block the bathroom door from opening. And the beds are ROCK HARD. I did not sleep well. On the positive side: The hotel walls are at least reasonably painted, and not too dark. The bathroom is VERY small, but it has new-ish tile and the shower wasn't too bad. I was told that rooms on the second floor are a little larger, but the beds are the same size. The hotel 'lobby' is very small, but that doesn't bother me. You would think that you could get better than this for the money it costs. Apparently San Francisco is just so expensive that even very bad quality is expensive.…