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Grand Hyatt San Francisco

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4,178 Reviews from our TripAdvisor Community

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Showing 3,589: English reviews
Melbourne, Victoria, Australia
Reviewed 14 June 2015

I stayed at the Grand Hyatt, Union Square, San Francisco for 5 nights in June 2015. I have food intolerances and the hotel catered for this in most cases and they made it reasonably easy for me to have food for breakfast and evening meals. I have stayed here in 2013 for a similar amount of time and in a...

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2Thank Cara J
San Antonio, Texas
Reviewed 13 June 2015

Our stay has been really enjoyable. Customer service is top notch from housekeeping to the doorman. Rooms are nice and the bed is comfy. Our view of SF is awesome! Convenient to Union Square, steps away. Chinatown is also just a block away. The fitness center is nice and has everything you need to get a good workout in. We'd...

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Thank michelle g
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

We are glad to hear you had an enjoyable stay. Thank you for your compliment on our staff and enjoyed the convenient location. Your compliment is much appreciated. Come back and stay with us again soon!

Reviewed 13 June 2015 via mobile

Its been the best place i have stayed at !! The well decorated and equipped rooms Great hopitality !! The ambience around the hotel is great ! Of the best corner was the fire place at the lobby to beat the cold outside. Union square being just a few steps away and ofcourse the shopping was easy to access !...

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Thank 040v
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Wow! Thank you so much for your review! We are thrilled you had such a great time with us. Glad you enjoyed the fireplace in the lobby to keep you warm. :) Hope we'll see you again soon!

Reviewed 12 June 2015 via mobile

Since there are a lot of Filipinos who work there, it felt like home. Starbucks in the lobby is good but there is one right across the street as well. We dined there one evening but food wasn't that great. I would rather eat in Loris Deli, which is just a 2-3 minute walk. I would consider Marriott on my...

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Thank Mabrilla
Hesperia, United States
Reviewed 11 June 2015

Looking like a great cold building the inside is surprisingly cozy, I sat with friends in the lobby for hours just talking. The rooms were bright and sunny and dark when it was needed. Bathroom was modern and had all the necessities in it. Close to the Bart and surrounded by great shops.

Review collected in partnership with Hyatt Hotels
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Thank Marco A
West Sussex
Reviewed 10 June 2015

Only stayed here 1 night prior to moving on to Fisherman's Wharf. Check-in was quick efficient and friendly (after having a bad journey through immigration at SFO) Our room was high and overlooked Union Square. Hotel furnishings were very nice and the only small complaint I had was the inter connecting door seemed thin and we had noisy neighbours.....but saying...

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Thank PaulW1969
Switzerland
Reviewed 10 June 2015 via mobile

We stayed 3 night at the Grand Hyatt and really liked the location next to the union square. We had a room on the 26 floor with a splendid view on the bay. The room it self is nice for a city travel or business stay. The doors do not close from the outside noise so you can hear pretty...

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1Thank Leonard B
Edmonton, Canada
Reviewed 10 June 2015

Before heading to the Hyatt I had seen great reviews and some negative feedback on the construction around the hotel and noise. It honestly didn't bug me a bit! The location of the hotel was fantastic, close to shopping and great restaurants. We had booked 3 rooms and stayed for 3 nights. Upon arrival, one of our rooms wasn't ready...

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Thank simchrkim
Canada
Reviewed 10 June 2015

We stayed there April 2015, the hotel is in great location but I wouldn't say it compares to other Grand Hyatt hotels, its not luxurious as other Hyatt I have been to, maybe it is for NA standards. Good location close to SF shopping area and all attractions accessible.

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Thank nalana
New York City, New York
Reviewed 9 June 2015

We stayed for 4 nights in June, and as diamond members, used one of our suite upgrades during our stay. Overall a nice, clean hotel in a good location with friendly and helpful staff - you certainly would not go wrong staying here. However...It's just not what we had come to expect from a Grand Hyatt and there were a...

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Thank Danielyihsing

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: €199 - €577 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Agoda, Priceline, Travelocity, Hyatt Hotels Corporation and Jetsetter so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#21 Luxury Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#29 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
76 questions
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor with Bay view.”
 of 5 bubbles RCostigan, 11 Jan 2017 | Read review
“Don't bother”
 of 5 bubbles 264annettev, 10 Jan 2017 | Read review
“Definitely try to get a high floor (there are 36 I think) for the views!”
 of 5 bubbles BlackBird1219, 7 Jan 2017 | Read review
“2520 has great views”
 of 5 bubbles Philbanse, 5 Jan 2017 | Read review
“Top floor Bay View or Union Square view”
 of 5 bubbles travellingboffin, 5 Jan 2017 | Read review
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