We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt San Francisco Union Square

Save
Share
345 Stockton Street, San Francisco, CA 94108-4694
11 people are viewing this hotel
Booking.com
US$264
View deal
Free cancellation until 21/08/22
Reserve now, pay at stay
Expedia.com
US$264
View deal
Free cancellation until 20/08/22
Hurb
US$237
View deal
Free cancellation until 20/08/22
Hyatt.comUS$264
Hotels.comUS$264
Agoda.comUS$364
View all 19 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (2127)
Room & Suite (1206)
Dining (121)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Read more
Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#82 of 245 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Located in the heart of Union Square, Grand Hyatt San Francisco offers magnificent city skyline and stunning bay views, welcoming accommodations with residential style amenities and modern technology. Enjoy easy access to premier shops, museums, theaters and iconic landmarks including Fisherman’s Wharf and Chinatown. Indulge some of the best San Francisco specialties and wines from Napa and Sonoma Regions at OneUp Restaurant & Lounge.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
24-hour security
Paid public parking nearby
Wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, Spanish, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
368Restaurantswithin 0.5 km
171Attractionswithin 0.5 km
6393Reviews134Q+A100Room tips

Reviews
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 2,995
  • 2,146
  • 761
  • 278
  • 214
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Scott D wrote a review Yesterday
Toronto, Canada71 contributions40 helpful votes
Great location close to all the action and places you would want to visit. We had the executive suite and was a nice layout with 2 bathrooms and great view of the city. The room didn't seem like it was cleaned very well with dirt and crumbs on the floor. The hotel does have a lot of elevator noise you can hear from the room but with the air conditioning on it didn't bother us. We had breakfast buffet included in our stay in the hotel and that was a decent breakfast but seemed very expensive if not included in your package. Good hotel that did the job but I would probably try a different hotel location next time in town.
Read more
Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
thomasaH6351KQ wrote a review 8 Aug
Chesterfield, Missouri1 contribution
I enjoyed my stay at the Grand Hyatt San Francisco Union Square and will recommend family and friends stay there. The room was a great size and was clean. The location was within walking distance of many luxury stores (if you like to shop!). The only downside I would call out is the street noise during the late night/early morning if you're located on a lower floor.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from , Owner at Grand Hyatt San Francisco Union Square
Responded yesterday
Thank you for your kind words! We truly value your feedback. San Francisco is a wonderful city indeed and we are proud to be in a prime location. Hope to welcome you back soon! Grand Hyatt San Francisco Management
Read more
Jason F wrote a review 7 Aug
St. Andrews, United Kingdom112 contributions83 helpful votes
San Francisco is legendary for its expensive accommodation. Well, you knew that. This, though, is surprisingly affordable. It’s also a clean, calm, & beautiful spot to rest. You knew that. It’s also right smack in the middle of everything. You knew that too. You knew all of this. Just book already.
Read more
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from , Owner at Grand Hyatt San Francisco Union Square
Responded yesterday
Thank you for your kind words! We truly value your feedback. San Francisco is a wonderful city indeed and we are proud to be in a prime location. Hope to welcome you back soon! Grand Hyatt San Francisco Management
Read more
tonthuym wrote a review 6 Aug
1 contribution
The location is very good as surrounding with many shops and restaurants. Hotel room is clean, well maintained. Breakfast is good, staffs at buffet breakfast provide excellent service, friendly and helpful.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from , Owner at Grand Hyatt San Francisco Union Square
Responded yesterday
Thank you for your kind words! We truly value your feedback. San Francisco is a wonderful city indeed and we are proud to be in a prime location. Hope to welcome you back soon! Grand Hyatt San Francisco Management
Read more
karbei_dk wrote a review 5 Aug
Copenhagen, Denmark18 contributions36 helpful votes
Perfect location if you are a first time visitor in San Fransisco. We changed from Fairmont Hotel where we experienced a total lack of service and paid for a view we did not get at all. Perfect room/suite with 2 bathrooms and a nice view of the city skyline. Friendly and helpful staff. We would stay at Grand Hyatt again.
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from , Owner at Grand Hyatt San Francisco Union Square
Responded yesterday
Thank you for your kind words! We truly value your feedback. San Francisco is a wonderful city indeed and we are proud to be in a prime location. Hope to welcome you back soon! Grand Hyatt San Francisco Management
Read more
Kathy P wrote a review 3 Aug
Grass Valley, California68 contributions21 helpful votes
We had some unpleasant business to take care of in the city. We decided to make it more enjoyable by going early and treating ourselves to a stay at the Grand Hyatt As usual they did not disappoint. Thank you to all the staff you are amazing
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from , Owner at Grand Hyatt San Francisco Union Square
Responded yesterday
Thank you for your positive feedback! We truly value you and look forward to welcoming you back soon! Grand Hyatt San Francisco Management
Read more
F G wrote a review 3 Aug
New York City, New York2 contributions1 helpful vote
I booked a king room, only to arrive and be told that there was no king-bed room available. The agent then checks me into a room on the 20th floor, only to find out at check out that i am being charged for an upgrade that I didn't consent to or ask for. On one of the mornings, there was no hot water (confirmed by the engineer who came around to check twice). upon calling the reception, the agent who was terribly rude replies "I cannot tell you what to do"!!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from , Owner at Grand Hyatt San Francisco Union Square
Responded yesterday
Thank you for your review and for staying with us. Please accept our sincerest apologies for your stay not exceeding your expectations. Your comfort and tranquility is of the utmost importance to us. We will work hard to ensure that your next stay with us is more memorable. Please contact the Manager on Duty at 415-535-2624 for on a future visit to San Francisco. We look forward to serving you again in the near future. Grand Hyatt San Francisco Management
Read more
revelty wrote a review 2 Aug
Los Angeles10 contributions17 helpful votes
The hotel is excellently situated in San Francisco, but the actual rooms fell below Hyatt standards. Starting with the positives, the staff was always courteous, professional, and helpful. The rooms were appointed with really nice toiletries (Balmain) and had great electric blinds to control sunlight. As is standard, the room had a nice big working desk to handle any business/work needs. Nevertheless, the negatives outweighed the positives. The suite looked very worn. Specifically, the upholstery had stains, the laminate was peeling, the leather scratched, and the base boards looked like they needed a good refinish or repainting. The bathroom and foyer tile grout was a dirty black and looked like it hadn't had a deep clean in a very long time. The room was supplied with ear plugs in order to handle the "inconvenience" of the noisy elevators that permeated the suite walls throughout the night. There was a lot left to be desired, which is unfortunate given it's great location and potential to be so much more. Probably best to stay at this hotel only after it goes through a renovation.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from , Owner at Grand Hyatt San Francisco Union Square
Responded yesterday
Thank you for your review and for staying with us. Please accept our sincerest apologies for your stay not exceeding your expectations. Your comfort and tranquility is of the utmost importance to us. We will work hard to ensure that your next stay with us is more memorable. Please contact the Manager on Duty at 415-535-2624 for on a future visit to San Francisco. We look forward to serving you again in the near future. Grand Hyatt San Francisco Management
Read more
jytliu wrote a review 1 Aug
San Francisco, California1 contribution
Gave me a double bed room while I was a single traveler, staff are pretty impatient (possibly due to long lines and busy times checking in and out), WiFi was surprisingly spotty given the brand which affected my ability to work, did not provide room service despite offering it.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from , Owner at Grand Hyatt San Francisco Union Square
Responded 1 week ago
Thank you for your review! So sorry to hear that your stay did not meet your expectations. This certainly doesn't exemplify what we strive for. Please contact our Manager on Duty at 415-535-2624 for any issues that we can address during your stay. We hope to welcome you back soon for a better visit. ~ Grand Hyatt San Francisco Management
Read more
Jeannie1188 wrote a review Jul 2022
Columbus, Ohio49 contributions5 helpful votes
So… this hotel is located downtown in walking distance to many stores and China town. It is NOT near the Golden Gate Bridge. Pros: Excellent customer service and very clean. The shower is modern and very good water pressure. Bed was comfy. The breakfast buffet was delicious… but very expensive!! Who eats $40 worth of eggs and muffins?? 😀 Workout room: fabulous!! It has a Peloton and the Mirror workout machines! High tech! Cons: It costs to use the business room, some rooms have terrible views, no microwave!!! A little on the small size for the room but not horribly so. All in all, a good stay but not my favorite hotel.
Read more
Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from , Owner at Grand Hyatt San Francisco Union Square
Responded 1 week ago
Thank you for your review! We truly value your feedback and look forward to welcoming you back soon! ~Grand Hyatt San Francisco Management
Read more
Previous
123456
PRICE RANGE
US$256 - US$374 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt san francisco hotel san francisco, san francisco grand hyatt, hyatt san francisco, san francisco hyatt
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Union Square
NUMBER OF ROOMS
668
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Grand Hyatt San Francisco Union Square
Which popular attractions are close to Grand Hyatt San Francisco Union Square?
Nearby attractions include The Escape Game San Francisco (0.3 km), San Francisco Playhouse (0.2 km), and Biscuits and Blues (0.3 km).
What are some of the property amenities at Grand Hyatt San Francisco Union Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hyatt San Francisco Union Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Hyatt San Francisco Union Square?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Grand Hyatt San Francisco Union Square?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Grand Hyatt San Francisco Union Square?
Conveniently located restaurants include Tacorea, Fino Bar & Ristorante, and Eno Wine Bar.
Are there opportunities to exercise at Grand Hyatt San Francisco Union Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Grand Hyatt San Francisco Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt San Francisco Union Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt San Francisco Union Square?
The staff speaks multiple languages, including English, Spanish, and Chinese.