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Grand Hyatt San Francisco

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Grand Hyatt San Francisco
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4,276 Reviews from our TripAdvisor Community

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Showing 3,671: English reviews
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La Jolla, California
Reviewed yesterday NEW

I would have given the Grand Hyatt a much better rating but, unfortunately, the night I spent there was quite stormy. In bed I kept hearing a crackling noise coming from the ceiling that made it impossible to go to sleep. I finally called the front desk and they advised me that this was part of the building's earthquake protection...

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Helpful?
Thank Ezra C
Reviewed yesterday NEWvia mobile

We arrived shortly after 1pm. There was a problem with the computer system so it took a bit longer to check us in. However, Ron at the front desk was really nice, and another lady came to help us with the check-in. They know that it's for my partner's birthday, and Ron gave us drink coupons and free food, and...

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Helpful?
Thank Kwan L
Houston, Texas
Reviewed yesterday NEW

Of the various San Francisco hotels in which I have stayed (including one two blocks away), this is my least favorite. It started with our having a difficult time navigating the practically non-existent valet parking area. The hotel is in a heavily congested area at the intersection of two really busy one-way streets, with absolutely no off-street loading and unloading...

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Helpful?
Thank Wedgewood
Indianapolis, Indiana
Reviewed 2 days ago NEW

We had a great 4 night stay at the Grand Hyatt. Our room was very nice! I am a clean freak and I search a room VERY thouroughly before I set my bags down. The room was exceptionally clean and met my unrealistic expectations. The linens on the bed were stain free and the towels actually did not scratch my...

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Helpful?
Thank Jennifer T
Denver
Reviewed 3 days ago NEW

Our check was so fast, all of the front desk people were very friendly and made the check in process extremely fast. One of the ladies saw we had children and sent us up some cookies and milk for them - that was so nice. We were on the 19th floor and had a great view of the city. Our...

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Thank nikkis
Riverside
Reviewed 4 days ago NEW

We weren't quite sure how the hotel was going to be for us since we were traveling with an infant but it turned out to be great. The housekeeping staff made are room more than infant friendly. They provided us with all of our needs just like were we're at home. If traveling with kids just let them know ahead...

Review collected in partnership with Hyatt Hotels
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Thank dillonr892
Atlanta, Georgia
Reviewed 4 days ago NEW

The walls were paper thin. It sounded like the people next to us and the ice machine accross the hall were in the room with us. We wound up requesting a new room after the people next to us kept us up all night. They were not especially loud, just talking all night long and we could hear every word....

Review collected in partnership with Hyatt Hotels
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Thank jenniferlO8116BB
United States
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank N6863OEthomass
Short Hills, New Jersey, United States
Reviewed 4 days ago NEWvia mobile

About five days prior to arrival, I received a kind email from the great experience manager of the Grand Hyatt (Andrew Kim), anticipating our arrival and asking if there was anything we needed in advance. In my response, I mentioned that we would be arriving at 12:30 pm from a long flight from the East Coast and if he could...

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Thank Brett L
Paris, France
Reviewed 6 days ago NEW

The hotel wasn't at the standard level of service and value. Even though the hotel was renovated recently but the quality of materials used to renovate was cheap. Very expensive for nothing. No value for money. Not recommended.

Review collected in partnership with Hyatt Hotels
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Thank 56zaida
HyattSF_Manager, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for taking the time to share your feedback. Your experience is very important to us and we always strive to provide an enjoyable experience for our guests. We are truly sorry for not meeting your expectations. One of our managers have reached out to you with his contact information if you wish you discuss further on your recent...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: €232 - €593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hyatt Hotels Corporation, Cheap Tickets, Travelocity and Jetsetter so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#21 Luxury Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#27 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
79 questions
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a low floor especially on windy nights”
 of 5 bubbles 458ezrac, 25 Feb 2017 | Read review
“Ask for a view over looking the bay”
  • View overlooking the San Francisco Bay
  • View from club lounge
 of 5 bubbles jeg269, 20 Feb 2017 | Read review
“Higher floors have excellent views of City & Harbor”
  • City View Suite
 of 5 bubbles F8278HProbertf, 20 Feb 2017 | Read review
“Get a club room. It's a bit more expensive, but well worth the money”
 of 5 bubbles pacifist206, 13 Feb 2017 | Read review
“Ask for a view room”
 of 5 bubbles Balmaintragic, 9 Feb 2017 | Read review
5 of 5