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Hotel Carlton, a Joie de Vivre hotel

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Hotel Carlton, a Joie de Vivre hotel
Hotel Carlton, a Joie de Vivre hotel
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2,649 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Carlton, a Joie de Vivre hotel
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Showing 2,301: English reviews
Chicago, Illinois
Reviewed 10 January 2012

My travel agent booked me at this hotel because all of the hotels in San Francisco were booked for a major conference. The rooms are nothing like the pictures that they have on their website. The rooms are old and worn. They have comforters on the bed instead of sheets covering a featherbed; who knows when they ever change the...

6Thank ruthdil
Pam1975, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for taking the time to post a review about your stay at Hotel Carlton. I am sorry the hotel was not up to the standard you were expecting. In the next few months we will be completing updates to the hotel and guests will enjoy new flat panel televisions in all guestrooms and new carpeting in all common...

Reviewed 27 December 2011

I have stayed here twice now in the last couple of years and have enjoyed it on each occasion.The hotel is ideal for exploring the city with good bus and cable car services a short stroll away.The rooms may be a little small but they are clean and comfortable,the staff are always friendly with a great front desk,would look to...

1Thank nickp68
Rio de Janeiro, Brasil
Reviewed 25 December 2011

Essa foi a minha segunda estadia no Hotel Carlton em um ano. Da primeira vez tive que pesquisar muito para achar um bom hotel que não fosse um absurdo de caro, mas que me oferecesse espaço e conforto no quarto, o que não é exatamente fácil de se encontrar em São Francisco. Acabei me decidindo pelo Carlton e não me...

2Thank SouDoRio
Birmingham, United Kingdom
Reviewed 23 December 2011

We were a party of 13 staying for 3 nights at the end of a 10 night 3 city tour of America.The staff were so helpful and nothing was too much trouble,the rooms were lovely. The daily wine tasting between 5.30 and 6pm is a wonderful idea.I would recommend this hotel when staying in San Francisco.

4Thank Helcat113
Orange County, CA
Reviewed 20 December 2011

The staff is friendly and courteous, but it is downhill from there. The owners have done a good job of cosmetic repair, but it is an old building that is worn out and it shows, from the elevators to the doors to the walls, etc. This must be the bottom of the Joie de Vivre hotels, because others are markedly...

5Thank tripjack39
Chicago, Illinois
Reviewed 16 December 2011

My boyfriend and I stayed at Hotel Carlton for 6 days Dec 7th-13th 2011. The hotel was very clean and we loved our room. A couple of nights we came back with bottles of wine and they sent up a corkscrew right when we asked. When we checked in, the concierge, Theo was awesome. He gave us a map and...

1Thank carly s
Atlanta, Georgia
Reviewed 8 December 2011

This was a perfect choice of hotel to stay in while in San Fran this month. The staff was so accommodating, professional and friendly! We had easy access to the attractions through out the city and the staff helped with arranging reservations, cabs and recommendations on food and fun. The hotel was very fresh, clean and brilliantly decorated with a...

Oswaldtwistle, United Kingdom
Reviewed 29 November 2011

Good hotel for first visit in San Francisco, clean rooms and comfortable bed (request for king at high level). Walking distance to Union square and cable car to Pier 39. Very friendly efficient staff and well mannered, no problems. Breakfast area also the Saha restaurant at night, although no bar area. However there was complimentary "wine evening" with occasional music...

2Thank Paul R
Watford, United Kingdom
Reviewed 28 November 2011

My girlfriend and I stayed at the Carlton Hotel for 3 nights in November 2011. This hotel is very different with a dated but very quirky style. The rooms are a generous size, very clean, with adequate lighting, satellite tv, a coffee maker and a room safe. It's very cosy, and has a warm feel to it. The view from...

1Thank kingg1st
Portland, OR
Reviewed 22 November 2011

Hotel Carlton is just a few blocks from lots of things San Francisco: Nob Hill with the Big Four Hotels and exquisite views; Union Square and shopping; cable cars and easy transportation connections. We stayed at the Moorpark Hotel in San Jose (also a Joie de Vivre property) and the staff there helped us connect with the Carlton. The staff...

2Thank mcmillions

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly and feature live music from local artists. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). Recently renovated, all 161 non-smoking guestrooms at Hotel Carlton feature remodeled bathrooms including decorative floor and wall tiling, new vanities and sinks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepal, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 

Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109-5817
Region: United States > California > San Francisco
Price Range: €185 - €366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
Number of rooms: 161
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco
Hotel Style:
#3 Green Hotel in San Francisco
#36 Family Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton, a Joie de Vivre hotel staff and other travellers.
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Questions? Get answers from Hotel Carlton, a Joie de Vivre hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are probably quieter for street noise.”
19robbo66, 22 Apr 2017 | Read review
“Avoid rooms near stairs or elevator”
AzaWanderLust, 19 Apr 2017 | Read review
“Higher up (it is nine floors) there is less external noise.”
TicToc13, 16 Apr 2017 | Read review
“Ask for a corner, that way you get a window in the bathroom”
katem61, 5 Apr 2017 | Read review
“Maybe above the second floor”
Tira_11, 26 Mar 2017 | Read review
5 of 5