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Hotel Carlton, a Joie de Vivre hotel

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Traveller (633)
Room & Suite (455)
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Overview
  • Excellent45%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“union square”(404 reviews)
“wine reception”(107 reviews)
“thin walls”(91 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
3 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,124)
There are newer reviews for Hotel Carlton, a Joie de Vivre hotel
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Traveller rating
1,208
1,051
309
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1,208
1,051
309
97
49
Show reviews that mention
All reviewsunion squarewine receptionthin wallssutter streettenderloincomplimentary winewalk in closetceiling fanevery eveningan older buildinghotel restaurantfew blocksfront desk stafflight sleeperstayed here for nightswine hourstreet noise
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1,331 - 1,335 of 2,714 reviews
Reviewed 18 November 2013

We spent three nights at the Hotel Carlton in November, 2013, having picked it based off the reviews on this site and the fact it was much cheaper than everything else nearby -- and still looked good. It did not disappoint. Staff were great, the...More

Review collected in partnership with this hotel
Thank Drea55
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 19 November 2013

We're so happy to have hosted your recent visit to San Francisco, and we thank you for taking the time to share the experience of your stay with us. As you noted, our site offers a level of comfort, hospitality, and value that's impossible to...More

Reviewed 17 November 2013

This was a decent hotel, but I would probably not stay here again. The decor was charming and the location was good (close to Union square, but a bit of a sketchy area at night), and the staff were some of the best I have...More

1  Thank Kay M
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 17 November 2013

Thanks for being our guest and for taking the time to share such thoughtful feedback of your visit, Kay. We certainly appreciate your preferences for climate control, and while we're happy to hear that our team worked to make your stay a comfortable one, we...More

Reviewed 16 November 2013

We had a great 4 night stay in the Hotel Carlton recently. I have to say that the staff were friendly and effcient upon arrival and immedaitely invited us to join other guests for the free wine hour which seemed to happen every evening at...More

Thank northernmonkey29
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 17 November 2013

We're so happy to have been able to welcome you to our property and to have been able to share the incomparable services of our site with you. As you noted, our complimentary wine hour is a truly unique experience, and it's a great way...More

Reviewed 16 November 2013

I recently stayed at Hotel Carlton during my stay in San Francisco for a conference. I've never stayed in a boutique-style hotel before and I was thoroughly impressed with this hotel. I booked a king bedroom with "a view of the city". The view wasn't...More

Review collected in partnership with this hotel
Thank papercrane2004
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 17 November 2013

It's such a pleasure to have been able to introduce you to the outgoing services of Hotel Carlton, and we're happy to hear that our team and property left such a favorable impression on your San Francisco stay. With that, we appreciate your feedback regarding...More

Reviewed 15 November 2013

I spent 3 nights at the Hotel Carlton and it was a great experience. A very charming boutique-style hotel - granted more shabby chic than chic. The staff was very friendly and helpful - they didn't have the right type of room for me at...More

Thank ALW39
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 16 November 2013

We're thrilled to have been able to share our historic property with you, and we thank you for being a guest of Hotel Carlton. We apologize for any initial mix-up with your accommodations, but we're happy to hear that the team quickly remedied this and...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$181 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$181 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (633)
Room & Suite (455)
Dining (13)
Amenities (12)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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300loriw
2 June 2018|
AnswerShow all 4 answers
Response from Maggie C | Reviewed this property |
Hi we had a huge ceiling fan in our room it was very efficient and quiet. There was a tub with a shower over it. There are bus stops just round the corner. Trolley buses close by and tram car was at union square 5 mins walk... More
0
Votes
jaderhiannonx
3 November 2017|
AnswerShow all 7 answers
Response from Ami R | Reviewed this property |
So we used the bart from Oakland - pretty easy. To get from San Fran it’s also the bart and then a short walk to the hotel. Sorry I can’t be more specific but I’m not a great navigator. I just remember the whole process... More
1
Vote
Lauren Z
19 July 2017|
AnswerShow all 5 answers
Response from thedarchman | Reviewed this property |
It had a fan in the ceiling but we didn't need it or use it. Room was cool anyway
0
Votes
Room Tips
"Room 504 was fine."
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"7th floor was great."
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"book a hotel nearer to union square or if you can afford go more central"
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"Ask for a quieter room (maybe a corner??)"
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