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Hotel Carlton, a Joie de Vivre hotel

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Traveller (633)
Room & Suite (455)
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Overview
  • Excellent45%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“union square”(404 reviews)
“wine reception”(107 reviews)
“thin walls”(91 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Carlton, a Joie de Vivre hotel
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Offers from Hotel Carlton, a Joie de Vivre hotel
Offers & Announcements: Best Rate Guarantee
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Reviews (3,123)
There are newer reviews for Hotel Carlton, a Joie de Vivre hotel
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1,051
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1,208
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309
96
49
Show reviews that mention
All reviewsunion squarewine receptionthin wallssutter streettenderloincomplimentary winewalk in closetceiling fanevery eveningan older buildinghotel restaurantfew blocksfront desk stafflight sleeperstayed here for nightswine hourstreet noise
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1,291 - 1,295 of 2,713 reviews
Reviewed 19 January 2014

Hotel Carlton is extremely overpriced for its condition, services and overall appearance Positives none Negatives: very old hotel, with an outdated elevator, no heat control, unbelievably strong unpleasant smell both in the lobby and in the room. I was lucky to have arrived on a...More

Thank gnewyork
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 1 February 2014

While we're thrilled to have had you as our recent guest, we're sorry to hear that the visit fell short of the mark for you. Our current heating system comes on and off intermittently through the night to maintain a steady temperature, but we're also...More

Reviewed 19 January 2014

Small Rooms Slow Service but fully functional i felt the hotel to be little expensive for the amenities they had and it is far from lot attraction as Union Square is Good 25 Min walk from the Hotel sometimes i feel the tripadvisor ratings are...More

Thank JasmeetCHD
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 20 January 2014

We're glad to have had you as our recent guest and we thank your for taking the time to reach out with this feedback. Admittedly, we're surprised to hear that there were shortcomings on our generally expedient and acclaimed services, and we certainly invite you...More

Reviewed 14 January 2014

I'll make this short and sweet, the guys at the desk are very helpful and direct. Small rooms but very comfortable beds that actually fit 4 adults! Rooms are all stocked with towels and cleaning service at all times. Rooms were nice and clean, may...More

1  Thank GeorgeGomez89
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 15 January 2014

Thanks for being a guest of our Hotel Carlton and for sharing such thoughtful feedback with us, George. It's a pleasure to have been able to share our site, services, and spacious beds with you, and we look forward to your return and to showcasing...More

Reviewed 13 January 2014

if you are doing research for hours on what hotels to stay at in SF, check out this hotel. I looked up multiple hotels and either the location or the rooms didn't look worth their price. but....then I found this hotel, I was still hesitant...More

Review collected in partnership with this hotel
Thank Miranda M
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 15 January 2014

We're so happy to have had you as our recent guest, Miranda, and we thank you for taking the time to lend us such exceptional feedback of your visit. We certainly work hard to afford our guests with an inviting experience that's unlike any in...More

Reviewed 13 January 2014

But by far, the most enjoyable part of staying here were the staff. All were friendly and enthusiastic toward us and our adventures. The one complaint, and it isn't minor, is the acoustic separation between rooms. One's sleeping expereince is very much dependent on the...More

Review collected in partnership with this hotel
Thank Morten G
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 14 January 2014

We're thankful to have been able to your your recent stay in San Francisco, and we thank you for taking the time to share the experience with us. Hospitality is at the forefront of all we do, so we're happy to hear that the outgoing...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$182 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$182 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (633)
Room & Suite (455)
Dining (13)
Amenities (12)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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300loriw
2 June 2018|
AnswerShow all 4 answers
Response from Maggie C | Reviewed this property |
Hi we had a huge ceiling fan in our room it was very efficient and quiet. There was a tub with a shower over it. There are bus stops just round the corner. Trolley buses close by and tram car was at union square 5 mins walk... More
0
Votes
jaderhiannonx
3 November 2017|
AnswerShow all 7 answers
Response from Ami R | Reviewed this property |
So we used the bart from Oakland - pretty easy. To get from San Fran it’s also the bart and then a short walk to the hotel. Sorry I can’t be more specific but I’m not a great navigator. I just remember the whole process... More
1
Vote
Lauren Z
19 July 2017|
AnswerShow all 5 answers
Response from thedarchman | Reviewed this property |
It had a fan in the ceiling but we didn't need it or use it. Room was cool anyway
0
Votes
Room Tips
"Room 504 was fine."
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"7th floor was great."
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"book a hotel nearer to union square or if you can afford go more central"
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"Ask for a quieter room (maybe a corner??)"
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