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Hotel Carlton, a Joie de Vivre hotel

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GreenLeadersPlatinum level
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Hotel Carlton, a Joie de Vivre hotel
Hotel Carlton, a Joie de Vivre hotel
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2,615 Reviews from our TripAdvisor Community

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Showing 2,270: English reviews
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Dallas, Texas, United States
Reviewed yesterday NEW

I enjoy my staff. The staff are great. The cleaning service is great. The location is great. The price is fair. I would definitely stay again. It's steps from Mr. Holmes Bakehouse (Cruffins) and Union Square shopping. What's not to like.

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Helpful?
Thank MsAprilS
Carson City
Reviewed 3 days ago NEW

This is not a fancy room. It was clean and the bed didnt hurt my back so it was suitable. They have the heat on a timer, but will bring a space heater if you are cold. The staff are all very helpful and kind.

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Helpful?
Thank laurasO6672RZ
san francisco
Reviewed 4 days ago NEW

Hotel Carlton is one of the best hotels I have ever found in SF area. The rooms are clean and cozy. The staff is very helpful and friendly! I will definitely recommand this hotel to anyone who is looking for a good place to stay in SF. Also, I will surely consider Hotel Carlton for my future visit to the...

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Thank matraca
Brisbane, Australia
Reviewed 4 days ago NEW

Front desk are super friendly and brilliant. The room its self was clean and a good size but the noise from the other rooms wasn't great as you could hear toilets flushing and talking and also the noise from the hotel restaurant up the stairs was also very noisy.

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Thank Tira_11
Reviewed 5 days ago NEWvia mobile

Great place to stay even if a little off the beaten path. Great employees! Will definitely stay here on my next trip to San Francisco . Book rooms away from the elevators- Emelie at the front desk helped me pick a great room.

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Helpful?
Thank Jay S
Akiko M, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Hi Jay, I am so glad to hear that you had a great experience at Hotel Carlton! Emelie and the rest of the Carlton family strive to give the best and friendliest service. We look forward to seeing you back at Carlton on your next trip to San Francisco! Warmest Regards, Akiko M.

Dana Point
Reviewed 5 days ago NEW

Rooms are beautiful, service is great and they have free hour hour for guests for a limited time in the evening. It was honestly a great value and the front desk staff was very helpful with restaurant recommendations in the area.

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Thank 128happytraveller
Berkeley, California
Reviewed 1 week ago NEWvia mobile

We spent an evening in SF on a whim. After looking for a small hotel within walking distance to our dinner reservation and the theatre, we settled on Hotel Carlton and were delighted that we did. We had a view east from our comfy bedded, quiet room on the 5th floor.

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Helpful?
Thank njlewis
Roseville, California
Reviewed 1 week ago

I have been to San Francisco many times and this hotel is unique. Great location, clean, very friendly front desk staff. The restaurant is excellent. Breakfast very good and would recommend locals check it out. Nostalgic feel as the property was built in 1927 but has been updated. Art and decor is great.

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Thank cathycI4316EY
Ron R, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

On behalf of the staff at the Hotel Carlton, I would like to personally thank you for taking the time to provide feedback in regards to your experience at the hotel. We, at the Hotel Carlton strive to create a warm and relaxing environment for our guests to enjoy throughout their stay. I am happy to read that you found...

Winchester, United Kingdom
Reviewed 1 week ago via mobile

First, the downside: walls are paper thin. 2 mornings we were woken at 6.30am by the trio in the next room chatting. I could have joined in the conversation, the walls are so thin. 1 night, a bunch of over-excited teenagers disturbed everybody with shouting in the corridor etc. To the hotel's credit, the concierge stepped in rapidly! Having said...

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Thank Pip K
Reviewed 1 week ago

Hotel Carlton is a charming hotel and a real find. The location is convenient, the rooms are a nice size and the overall vibe is just positive and friendly. Customer service goes well beyond the creature comforts one might expect from a hotel. I had the most amazing experience with staff AFTER my stay, when I called seeking help sorting...

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Helpful?
Thank Katie S
Akiko M, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Hi Katie, Thank you so much for taking the time to share your experience with us. I am so glad that John was able to assist you and turn your day around! At Hotel Carlton we strive help and to make everyone's day in any way we can. We look forward to welcoming you back the next time you're in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly and feature live music from local artists. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). Recently renovated, all 161 non-smoking guestrooms at Hotel Carlton feature remodeled bathrooms including decorative floor and wall tiling, new vanities and sinks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepal, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 

Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109-5817
Region: United States > California > San Francisco
Price Range: €166 - €401 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco
Hotel Style:
#3 Green Hotel in San Francisco
#36 Family Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton, a Joie de Vivre hotel staff and other travellers.
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Questions? Get answers from Hotel Carlton, a Joie de Vivre hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe above the second floor”
 of 5 bubbles Tira_11, 26 Mar 2017 | Read review
“7-9 floors, book 3 months in advance for best rates.”
 of 5 bubbles richardjS2104WO, 20 Mar 2017 | Read review
“Room to the side of the hotel was quiet with an uninterrupted view over Nob Hill area.”
 of 5 bubbles MaryRosefan, 18 Mar 2017 | Read review
“Ask for a room towards the back side away from the street.”
 of 5 bubbles C3779ASkellyt, 29 Jan 2017 | Read review
“Great location and service”
 of 5 bubbles ElenaTsitovich, 23 Jan 2017 | Read review
5 of 5