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Kimpton Buchanan

Expedia.comUS$236*
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GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Kimpton Buchanan
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400 Reviews from our TripAdvisor Community

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Showing 349: English reviews
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Kahului, Hawaii
Reviewed 2 days ago NEW

Have stayed there several times both before and after Kimpton took over. Good, helpful front desk staff, ample parking and nicely appointed rooms. Wine service in the evenings is a nice touch. Small restaurant is adequate for simple meals with a nice waitstaff.

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Thank eldertraveler37
Windsor, California
Reviewed 3 days ago NEW

This hotel was really nice, with friendly staff. The beds were comfy and the room very clean. The entire staff takes pride in their work and it shows. Quite a few restrauants, bars and of course the awesome Filmore are within walking distance!!

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Thank napasteve1701E
Petaluma, California
Reviewed 4 days ago NEW

The front desk and housekeeping staff were friendly, professional and efficient in accommodating requests. I will continue to come back as the location, clean and clutter free lobby / rooms, as well as the quiet and respectful guests were what I needed to rest, relax and enjoy my stay. Thank you for a warm welcome and I look forward to...

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Thank Susan T
Chapel Hill, North Carolina
Reviewed 4 days ago NEWvia mobile

The Kimpton Buchanan is a limited frills good, clean choice in San Francisco. It's not in a tourist location, so if you are looking to be in the center of why people flock to the city, go elsewhere and pay for it. However, if you need a place to stay and don't mind walking a few blocks or taking transportation...

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Thank jvaj60
San Francisco, California
Reviewed 4 days ago NEWvia mobile

This hotel is in Japantown with many great Asian restaurants and unique shops just outside the front door. Rooms are large by San Francisco standards. Try to get a Room with a balcony; really opens up the perception of room size. Finally, consider using the city owned parking garage about a block from the hotel. It is significantly less expensive...

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Thank BiciFan
Park City
Reviewed 4 days ago NEW

Great location in Japan Town. Spotless room. Friendly staff. Convenient parking. Like all Kimpton hotels, they make you feel special. I would definitely recommend this hotel. Looking forward to going back.

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Thank djgaspari
Warrnambool, Australia
Reviewed 5 days ago NEWvia mobile

Really comfortable and spacious rooms. The rooms are clean and contain all you need for your stay. The staff are really friendly and extremely helpful! In a great location. The hotel is modern with a cafe, gym and outside area.

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1Thank nicdev83
Emily G, General Manager at Kimpton Buchanan, responded to this review

Thanks for the five stars, nicdev83! It's great to see that every aspect of the Buchanan worked out so well for you. We feel lucky to be at a hotel that has some personality and isn't generic, and it's great to hear you had the same feeling!

Chicago, Illinois
Reviewed 6 days ago NEW

Instead of staying in the downtown area of San Francisco, we decided to try the Kimpton Buchanan in Japan Town. There are a couple of advantages of staying in this neighborhood vs. downtown. 1. It's quiet. You're actually in a neighborhood with access to great shops and restaurants in as little as 5 minutes. 2. Wine hour. Kimpton have a...

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3Thank roxanne3753
Emily G, General Manager at Kimpton Buchanan, responded to this review

Thanks so much, Roxanne! I'm glad that you escaped the hustle-bustle of downtown and came to hang out with us here at the Buchanan. If you have a moment, please drop me a line with your room number as I'd love to investigate that water pressure. Normally, we don't hear this feedback, so I think perhaps there is something going...

Windham, New Hampshire
Reviewed 6 days ago NEW

The Kimpton Buchanan was a great stay for a short visit to San Francisco. The location, just 2 blocks from Filmore Street (great shopping) was most convenient! The room was spacious for SF, clean and well equipped. We even had an outdoor balcony! The views of the city were very pretty!

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1Thank Beth1103
Emily G, General Manager at Kimpton Buchanan, responded to this review

Hello and many thanks, Beth1103! I'm so glad you got to enjoy the neighborhood and the views. It's a fantastic spot to be, and that's a great point that the rooms are more spacious than most in the more crowded downtown area. We'll give a high five to housekeeping for keeping the room so nice for you, and many thanks...

Miami, Florida
Reviewed 1 week ago

I was a little disappointed at the level of service. Our four nights there had a broken elevator for 3 days. We arrived late one night and found the front desk clerk yelling at a security guard who may have dosed off. I understand the frustration, but please don't do that in front of guests; it's upsetting and unwelcoming. We...

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Helpful?
1Thank hdss379
Emily G, General Manager at Kimpton Buchanan, responded to this review

Hi, hdss379, and thanks so much for staying with us. I am sorry there were some odd things going on during your stay, and I appreciate the chance to address the one in particular with the overnight staff. I'd love to see you back here for a more normal experience, and am also happy to request a room away from...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
San Francisco is known for its style and sophistication. So it takes an exceptional hotel to stand out. With its sleek urban lines, distinctive design and prime location at the intersection of three of San Francisco's best neighborhoods, it's easy to see why Kimpton Buchanan has an attraction all its own. Surrounded by the designer shops, local boutiques, foodie-fave restaurants and live music venues, Kimpton Buchanan also puts you minutes from other top attractions like Union Square and Golden Gate Park. Pair it all with our spacious, artfully imagined accommodations and yes-we-can staff, and you have the makings of the ultimate San Francisco stay. ... more   less 

Additional Information about Kimpton Buchanan

Address: 1800 Sutter Street, San Francisco, CA 94115-3220 (Formerly The Buchanan)
Region: United States > California > San Francisco
Price Range: €183 - €325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kimpton Buchanan 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo
Hotel Style:
#11 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Buchanan staff and other travellers.
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Questions? Get answers from Kimpton Buchanan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bathroom door is just a swinging hinge and doesn't separate the sink/suitcase area from toilet/tub. A bit annoying if you are sharing the space.”
susantT4187BB, 22 May 2017 | Read review
“Some of the rooms have balconies which was really nice, but know that you cannot sit on the balcony.”
roxanne3753, 20 May 2017 | Read review
“Room 414 plumbing is noisy.”
ziziw2013, 17 May 2017 | Read review
“Get higher quality towels and toilet paper ”
picabo09, 10 May 2017 | Read review
“Nice to have a microwave in the room. Recommend putting a plastic bag dispenser in the courtyard to pick up pet droppings.”
733HANSS, 9 May 2017 | Read review
5 of 5
Expedia.com
US$236* /night
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Prices are for 1 room, 2 adults
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