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    Serrano Hotel

    405 Taylor St, San Francisco, CA 94102-1765
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$32
    US$270
    US$238
    US$256
    US$260
    Traveller (382)
    Room & Suite (235)
    Dining (18)
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    Overview

    • Excellent26%
    • Very good43%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “tenderloin” (137 reviews)
    “union square” (410 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    The Marker San Francisco, A Joie de Vivre Hotel
    2,466 reviews
    #40 of 227 hotels in San Francisco
     
    Stanford Court San Francisco
    4,179 reviews
    #49 of 227 hotels in San Francisco
     
    Villa Florence
    1,338 reviews
    #76 of 227 hotels in San Francisco
     
    Chancellor Hotel on Union Square
    5,060 reviews
    #15 of 227 hotels in San Francisco
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,364)
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    871 - 875 of 2,364 reviews

    Reviewed 2 November 2015 via mobile

    stayed for a weekend and the location was perfect. rooms are comfortable, clean & staff is very friendly. did not have a chance to try the pub right next door but it looked to have a good sized happy crowd. took the Bart from airport...More

    2  Thank travelG74
    Response from Jenny K, Guest Relations Manager at Serrano Hotel

    Hello, You can’t beat “perfect,” and we’re thrilled to hear our location was just that! With so much to do in San Francisco, we don’t want our guests to miss a beat. That’s why we love being close to it all. We’d love to have...More

    Reviewed 1 November 2015
    Google Translation

    E' un hotel ben posizionato in zona prossima a Union Square. Non ha nulla di particolare per cui lo si...More

    Thank Davide A
    Response from Jenny K, Guest Relations Manager at Serrano Hotel

    Hello Davide, If you’re looking for a comfortable stay, location, just steps to Union Square, than you’ve found it at Serrano. (Thanks for the recommendation!) We strive to give all of our guests a special stay they’ll remember and hope to see you back so...More

    Reviewed 31 October 2015 via mobile

    I love this hotel. It was my first introduction to the Kimpton line. They offer some great rooms styled a little different. The location was good 3 ways however the 4th was just a little uncomfortable at certain times. It's a place I would take...More

    2  Thank Kristopher D
    Response from Jenny K, Guest Relations Manager at Serrano Hotel

    Hello Kristopher D, We would love to have you and your family stay with us too! We have several suites that would be perfect. Knowing you found our hotel to be all that you were looking for and more has made our day!

    Reviewed 30 October 2015

    we had heard that this was a bit close to the tenderloin - but it was no problem at all. the location was excellent - just 5-10 minute walk from the area at the bottom of powell street where the streetcar ends. very clean. friendly...More

    2  Thank boolab
    Response from Jenny K, Guest Relations Manager at Serrano Hotel

    Hello boolab, At Serrano, we believe in extras, like windows that open, amazing food next door, location and transportation-- and so much more! We don’t want to brag, but we know we have the best guests and want to thank you for being one of...More

    Reviewed 30 October 2015 via mobile

    Start to finish such a great expirience! All the staff we're very nice and tentative. Joe gave us a great dinner recommendation as well. The room was very clean as well , stocked with a lot of towels. Only complaint was the parking but overall...More

    2  Thank Alexis R
    Response from Jenny K, Guest Relations Manager at Serrano Hotel

    Hello Alexis R, Seeing a 5-star review from our guest makes us happy—mostly because we love knowing when a guest had a wonderful stay, from start to finish. We’ve passed on the compliment to Joe, thanks! He (and all of our team) love to help...More

    The Marker San Francisco, A Joie de Vivre Hotel
    2,466 reviews
    #40 of 227 hotels in San Francisco
     
    Stanford Court San Francisco
    4,179 reviews
    #49 of 227 hotels in San Francisco
     
    Villa Florence
    1,338 reviews
    #76 of 227 hotels in San Francisco
     
    Chancellor Hotel on Union Square
    5,060 reviews
    #15 of 227 hotels in San Francisco
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$200 - US$376 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in San Francisco
    • #48 Luxury Hotel in San Francisco
    Photos
    Traveller (382)
    Room & Suite (235)
    Dining (18)
    Pool & Beach (1)
    Nearby
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    Questions & AnswersAsk a question
    Jamof4
    Is the complimentary evening wine reception still offered?
    10 March 2017|
    Answer Show all 7 answers
    Response from Kelvin C | Reviewed this property |
    Yes they are still doing it. Never every evening though. It took place on a Tuesday night when I stayed there, but not Wednesday night.
    1
    Vote
    jewelsoo7
    Could you please tell me if have to pay a resort fee as well as urban fee?
    28 February 2017|
    Answer Show all 4 answers
    Response from Jenny K | Property representative |
    Hello jewelsoo7, Great question; thanks for reaching out. At Serrano, we have one fee—the Urban Fee, which totals $29.64 a night. While you’re here, enjoy the many amenities it includes like high-speed Wi-Fi, daily... More
    0
    Votes
    Pete_Coach
    Is there a to and from the airport shuttle? Does it pick you up at the airport on a schedule or do you have to pre-arrange? Is there a cost?
    7 August 2016|
    Answer Show all 6 answers
    Response from Wael D | Reviewed this property |
    No airport shuttle so far
    1
    Vote
    Room Tips
    "See if you cen get a room at the back of the hotel. Our room was 1502 and was very quiet!"
    Read review
    "Travel back in time 5-10 years."
    Read review
    "Even if prepaid, DO NOT CHECK IN LATE! They will not reserve a nice room for you."
    Read review
    "City view is probably the same as the other options"
    Read review